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“Cheap and Cheerful” 4 of 5 stars
Review of Amalay Hotel Marrakech

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Amalay Hotel Marrakech
3.0 of 5 Hotel   |   87 Bd Mohamed V, Gueliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #415 of 473 Hotels in Marrakech
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Cheap and Cheerful”
4 of 5 stars Reviewed February 15, 2013

A friend and I stayed in this hotel in Feb 2013. The hotel was close to the airport and we were greeted by very friendly staff upon our arrival.

The hotel was clean, warm and full of very cheerful staff throughout our stay, each happy to help. The room was a twin; it was a good size with a large bathroom equipped with a clean 4 piece bathroom suite and a power shower. Clean towels and bed linen were provided everyday - although the domestic staff sometimes forgot to knock!

We stayed bed and breakfast, which was a simple continental breakfast with fruit juice and coffee. We ate in the restaurant twice during our stay; the food was hot, very reasonably priced and tasty.

The hotel is in a great location, walking distance to the medina and just opposite a bus stop for the tour busses which circulate the city. It was a great place to come back to after a hard days haggling! For the very reasonable price we paid it suited our needs perfectly.

I highly recommend this hotel to anyone looking for a good, budget night’s sleep in Marrakech.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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79 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Grantham, United Kingdom
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 10, 2012

On arrival, we were immediately assailed with excursion offers presented to us in a dog eared shabby folder. A ride in a rickety lift which could barely hold two people delivered us to our room. The door opened onto a drab, run down, dark room whose only redeeming feature was clean sheets. The rugs were threadbare and dirty. The bathroom had cracked tiles, mould and limescale on the plumbing. There were no toiletries. The front door had to be locked to make it stay closed.

There was no safe and, given that the presentation of the remote control to us gave an indication of a lack of security, we would have thought this was an essential. There was actually a safe there but it had been sealed!

And then there was the breakfast! This took place on the first floor and was dispensed by a woman whose manner would have curdled the milk. We were summarily served with a pain-au-chocolat and a roll with butter and marmalade placed in front of us with all the finesse of an elephant. and one small glass of orange juice. One each. No more! As we chomped our way through this distinctly dry and unpalatable fayre, another couple arrived. They were served with the same tempting items but then - they were both awarded a soft boiled egg each!! Obviously we requested whether we would also be allowed eggs and we were told in the tersest possible way "Non"

At our arrival on the first evening we were told in no uncertain terms that breakfast was served from 6.30 to 11. Having booked an excursion (from elsewhere at 10% less) for a 7 am departure we delivered ourselves to the breakfast room at 6.30 to find it locked and in darkness. We went to reception where the gentleman advised us that breakfast was at 7 and always had been. It is worth noting that he was actually present when the clerk informed us it was 6.30. As appears to be typical in Morocco, our driver was not punctual so we bore witness to the fact that there was no evidence of breakfast being ready before 7:20. We were given the obligatory pain-au-chocolat and dry roll to take with us but that is not exactly the sustenance you need for a trek into the desert!

On our final morning as we were having a lie in before checking out, the air conditioning went off at around 8 am. Although there was a phone in the room, there was no indication as to how to contact reception so we had to get up and report it - at which point the clerk reached into the electrical box and flicked a switch. Presumably in the belief that we would be checking out in due course, they figured they would save some electricity.

The Amalay is cheap - we realise that. It is a Budget Hotel. But there are standards which we would expect from any hotel and the Amalay fell well short of those.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Norwich, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2012

Very good cheap hotel, well located, clean enough and with friendly staff. When you visit somewhere like Marrakech there's far too much to do all day and night to spend any time in your hotel other than to sleep, so we just wanted somewhere with a decent bed and shower and to store our stuff, nothing fancy. The Amalay did this job to the letter.

The staff were friendly and competent and spoke decent english as well as fluent french. The reception seemed to opperate 24 hours a day from what I could gather. Our room was basic but clean, and you can pay a very small fee (approx 10 dirham per night I think) to use an in-room safe for your vauables, which is well worth the modest expense. The bathroom was fairly clean with a decent quality toilet and shower, always a must for any hotel!

Having read some of the reviews on here before our stay we opted to go room only as the general consensus was that the hotel breakfast was poor. There are three decent little cafes within a two minute stroll of the hotel where you can get a pretty good breakfast for around £4 or £5 a head so I would deffinitely recommend this option.

We checked out of the Amalay around 11am on our departure date and our flight wasn't until 8pm, so the hotel very kindly allowed us to leave our excess baggage with them for the day and return to collect it on our way to the airport, at no charge. This was a nice touch.

The only negative comment I have is about the air conditioning in the room, which was only switched on for our first night (the buttoms have been removed and there's no remote, so I expect these are controlled at reception). We assumed that there would be a fee to carry on using the air-con so we chose not to, as it was pretty noisy anyway and made it difficult to sleep on the first night. We visited in July and it was boiling hot but even so we didn't struggle to sleep without air-con, so it wasn't really a problem for us.

Overall, for the price we paid I wouldn't hesitate to recommend the Amalay. If I'm ever lucky enough to return to Marrakech and I want a cheap, safe and clean base, I'll use the Amalay again without a doubt. It never fails to amaze me how many people on these kind of forums give cheap hotels bad reviews for not being 5 star quality - you know what, if you want a 5 star hotel, pay for one! Don't expect a cheap hotel to be of that standard, you get what you pay for. For the price we paid, the Amalay was great. Thoroughly recommended!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
17 reviews 17 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed May 21, 2012

One of the best budget hotel in Gueliz area which
I prefer to stay there rather than chaotic Madina.
May be old and worn but the rooms are airy and
spacious. Only the bathroom is bizarre. To reaching
to the bathtube you have to climb and warning
to the management this will be dangerous both
for elders and kids. Breakfasts basic but O.K.
and downstairs there was an restaurant which is
serving local dishes but not tried.
Again for the price category and locating in an
very trendy area which you can find all varietieis
of the foods, shops etc... and If your standarts
are no too high,.this is one of the reasonable
choice and I will definetely come again.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
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London, England, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2012

I didn't stay at this hotel but there is no entry for their restaurant which I ate at twice and was my favourite restaurant in Marrakech!

The do amazing orange juice (15dh) and lamb tagines (50-70dh). The best tasting, quality food I had in Marrakech.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
Was this review helpful? Yes 1
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New York City, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 22, 2011

I stayed at this hotel for approximately a week and found it to be a very good value esp since I was able to use airline miles. I did, however have to pay a few dirham tax per day but it was minimal. The room was clean and the shower was hot and strong. I did not like the shower head being right in the middle of the bathtub but it was very doable. The tub itself was rather high to enter so persons with mobility issues may have a slight problem. They provided clean towels but u should bring ur own washcloth and shower shoes like I did. The open air tour bus stops outside and u can get to Marjan the huge supermarket by taking bus number 1 across the street from the hotel near the newspaper stand for only 3.5 dirham or roughly 30 something US cents. From the airport u can also take bus 19 for 40 dirham to the hotel. The bus driver knows the hotel and can point u in the right direction. Breakfast was good: freshly squeezed juice, a baguette, croisant and coffee with butter and apricot jam. It was filling but boring after a while. I did not like the coffee. It tasted bitter so I used the instant coffee I brought from home. The staff accommodated me with hot water. The maid also let me borrow an old fashioned and very heavy iron and I tipped 5 dirham daily. I walked back to the hotel once and only once from Djemma and would NOT recommend it. Oh what a perilous journey just to cross the street. I was surprised that it took about 40 to 45 minutes. I was terrified so I waited until I could cross with locals. Even then it was frightening as the walk is not straight forward with roundabouts and incomprehensible traffic (trucks, motorcycles, scooters, cars, taxis, even children on skateboards et cetera) coming from all directions it seemed. The tv worked with faulty reception at times and one English station. The area is very safe and I would stay again although we did switch to Hotel Central Palace in Djemma later prior to departure for ease of shopping. I found the staff OK and have no complaints. The female spoke English rather well and I was able to communicate in English and basic French. I liked the hotel but it is far from Djemma and walking to the square daily is not adviseable. It is better to take the bus and remember to hold on! My room had a nice window view and a small balcony...mind ur step though as there is an uneven surface.

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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2011

Nice cheap hotel. Good shower and bath, really nice bedrooms and rooms have fully functional A/C and working TV with BBC news. Staff are friendly and the hotel feels very safe. Approx 3km from main square which you can work but if not these is a bus stop right outside the hotel which costs around 30p return! Buses very regular, safe and clean.

Stayed June 2011, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amalay Hotel Marrakech

Address: 87 Bd Mohamed V, Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Restaurant Room Service
Hotel Style:
Ranked #415 of 473 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amalay Hotel Marrakech 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Amalay hotel is an attractive 3-star hotel in the heart of Gueliz in the city of Marrakech, a few minutes of the Medina, highly comfortable accommodation facility as well as excellent services and amenities are available at this three-star property along with warm hospitality. ... more   less 
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