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“souks,sounds and sights” 4 of 5 stars
Review of Angsana Riads Collection Morocco - Riad Si Said

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Angsana Riads Collection Morocco - Riad Si Said
5.0 of 5 Inn   |   N 1-2-4 Derb Abbes El Fassi | Medina of Marrakech, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #365 of 1,043 Marrakech B&B and Inns
London
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“souks,sounds and sights”
4 of 5 stars Reviewed November 19, 2012

A bad arrival when Angsana tried to book us into a different (and inferior) Riad without the twin beds we had booked but we persisted and got a charming suite (4) at Si Said, on the internal main courtyard with a double and a single bed. It had what would be a walk in wardrobe if they added a clothes cupboard to the shelves (at present it is in the vestibule to the bathroom) and with fridge and tea/coffee making equipment. The suite has a balcony onto the swimming pool courtyard and there was a sitting area with comfortable chairs. The bathroom (shower with mosaic shallow pool) was fine and I loved the toiletries with their exotic perfume.
The hotel has a roof garden with Jacuzzi and sunbeds. The decor, traditional plasterwork and mosaic tiles is exotic and delightful.
The staff were all very pleasant and the cheese samosas the best I have tasted, I got quite addicted!
The hotel arranged a walking tour of the city with an excellent guide, Hamsa, who gave us a real insight into the history.
The hotel is in the Medina (you have to walk a few minutes from the Taxi/car park) and about 15 minutes walk from the Djem el Fna via a warren of fascinating small shops at one of which, a handbag, belt and slipper maker. I bought a great handbag and he even altered the strap while I waited.
We were there for 3 days and I would have liked to stay a little longer, I was just beginning to find my way around.

Room Tip: I liked our room on the main courtyard which ( being November) was covered but I really didn't g...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2012

I arrived at Riad Si Said after three days climbing Jebel Toukbal in the High Atlas Mountains. I was tired and aching. The welcome at Si Said was incredibly warm and my obvious aches were soothed by a hamman and massage suggested by the manager and undertaken at the neighbouring Riad which is also part of the Angsana Riads Collection. My massseuse was a Filipino who had trained at Banyan Tree and was superb.
Si Said was immaculately clean and beautifully designed with a plunge pool and sun loungers on the roof and a small swimming pool on the ground floor. The bedroon was well designed with efficient air-con, and the bathroom (reached via a small dressing area) had an open shower and brass hand-beaten basin.
Food was extremely good and the service was unremarkable but attentive.
Si Said is located about 5 minutes' walk from the main square and souks which can be reached by two roads. It would be hard to get lost given it's location and proximity to key landmarks. Local bars include Cafe Arab (great for an afternoon drink or dinner on the roof) and Kosybar which has a stunning view of the city from its terrace and serves tasty uncomplicated dishes. Cafe Arab and Kosybar are a 10 and 2 minute walk respectively - reasonable value too.
Si Said was reasonably priced and somewhere well worth staying if you are doing a long weekend visit to Marrakech. It's also only 1 hour from the Atlas mountain walks and far more attractive to stay at than the hideously expensive and underwhelming alternative nearer to Toukbal (namely Kasbah Toukbal whose management team have clearly never been taught the concept of customer service).
Full marks to Riad Si Said

Room Tip: Take a room on the first floor as the ground floor ones get foot traffic outside their front door ea...
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tokyo
Top Contributor
132 reviews 132 reviews
97 hotel reviews
Reviews in 74 cities Reviews in 74 cities
338 helpful votes 338 helpful votes
3 of 5 stars Reviewed October 28, 2012

I got to here w/o bookings. They said the price for double started from €270,however eventually got down to 225.They showed me a couple of rooms and it looked like Arabesque,not too bad.
with bath-tub(only covered by cement)I found it a bit dirty and thought I could use it. patio was maintained well and felt fully exotic,but a bit stuffy and unpolished. cost-perfromance wise, I thought it didn't deserve to stay and felt unattractive.
As hotel staffer was nice and kind and attentive in details, I felt sorry for him not staying.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensheim, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2012

We stayed 2 nights at Riad Si Said and it was really great!
If you are looking for a real origin spot in the middle of the medina this is the right place and the Riad Hosts are fantastic! I hope our next stay in Marrakech will be longer! Also in October it can be very sunny and warm enough to enjoy the city and surroundings.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed October 22, 2012

We spent two nights/3 days in Marrakesh staying at the Angsana Si Siad - the riad was just as I imagined with a beautiful courtyard and roof terrace with lovely plunge pool (unheated but once you were in it it was fab considering the temperature of 30deg + !). They do have a pool too but we didn't have time to use it - although I was surprised that the kitchen overlooked it (although curtained off) The staff were extremely pleasant and courteous - reception waiting staff maids and security staff all friendly - although service was a little slow on Sunday breakfast due to numbers of guests who seemed to have to come from other Angsana riads to ours for breakfast and there appeared to be only 2 waiting staff on duty. Some areas of the riad seemed a little 'tired' but overall the building was charming. Food and drink a little pricey in the riad and you do have to budget for tips - best make sure of a ready supply of 20dirham notes so that you don't have to rush off to get change suddenly as we had to ....we did not book any excursions but easily found our own way around the souk/Sadiaans Tombs/Badia palace/Le Jardin Marjorelle - either walking taxi or horse and carriage - but be prepared to haggle - everyone seemed very good natured and this was not a problem to manage - we would love to visit again and are planning to return with friends very soon.
Caroline Ohlson
ps The hamman just round the corner was a fantastic experience and well worth the 27dirhams!

Room Tip: Limited rooms (only 7 I think...?) so not sure I can help with room choice!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2012

My wife and I had a great stay in the Angsana Riad in the Old City of Marrakech. First and foremost, the staff was excellent. Everyone who worked there was friendly, knowledgable and spoke perfect English. They responded quickly to our emails before we arrived and helped us get around the city (transportation and reservations) while we were there.

The Riad itself was beautiful and relaxing. The room we stayed in was well designed, had good space, and plenty of air conditioning. The Riad is well located to see all the attractions in the Old City and the New City is a close taxi ride away.

I would definitely recommend staying in the Angsana Riad.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Riads Collection Morocco - Riad Si Said, responded to this review, July 19, 2012
Dear Andrew K,

On behalf of the management and staff at the Angsana Riads Collection I would like to thank you for taking the time to post your review and share your experiences with others.
It was a pleasure to look after you and we are delighted that you found our services staff and facilities during your stay to be of such a high standard.

I look forward to welcoming you back to the Angsana Riads Collection soon and would be happy to assist you with your reservation.

Best regards,

Karim Irrgang
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castle Douglas, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 7, 2012

Location: 7
In a reasonably good position and within walking distance of the main attractions in Marrakech.

Style and design: 8
Plenty of original features reflecting a bygone age.

General maintenance: 7
Generally not to bad but certain areas do need attention.

Room / suite: 8
Plenty of room in this Royal suite with a comfortable bed and large sitting area.
The air conditioning units are a bit out of date and quite noisy.

En-suite: 6
In keeping with the style of hotel, but could be improved upon.

Public areas: 7
Seems to be plenty of secluded areas to sit and relax, although some of the furnishings are a bit uncomfortable.

Public toilets: 4
Not very good – best avoided!

Food: 6
Limited choice and average quality food with a high price tag.

Staff and service: 6
Lack of training is evident.

Cleanliness and hygiene: 5
Could have problems here, with the various flying insects and birds trying to share your meals and not forgetting the cat in the kitchen!
Look out for the bird poo on your table and chairs!

On site facilities and activities: 6
The roof top terrace has a small Jacuzzi style plunge pool (very refreshing).
The kitchen overlooks the pool on the ground floor!
The library has a limited supply of books and the various game boards seem to be missing pieces.

Excursions (arranged by hotel): 5
The only excursion we arranged was a trip to a local supermarket to buy a new suitcase. We ended up being taken to the local tannery!
Never again!
The other excursions available look rather expensive.

Value for money: 6
As usual with these hotels the food and drink is very expensive.
You have to budget for tips. Everybody seems to want one!

Total points awarded: 81

The Review Cat quality rating for this hotel: 63%

The Review Cat star rating for this hotel: 4*

Would we stay at this hotel again: No
This is more to do with the fact that we would not want to return to Marrakech.

© The Review Cat 2012

Room Tip: We stayed in one of the Royal suites, some of the other rooms did look a bit small.
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Riads Collection Morocco - Riad Si Said, responded to this review, July 19, 2012
Dear Review Cat,

Thank you for staying with us recently and for your valuable feedback regarding your stay. We are saddened you did not enjoy your stay with us even though you liked your Royal Suite our public areas and the Jacuzzi on the roof top.

We wish to take the opportunity to sincerely apologize for the discomfort you faced during your stay. Please be assured that we are following up all mentioned matters to avoid any future repeat.

Nevertheless I wish to clarify that our Associates are very well trained as this is a standard of our Group. Once more thank you for sharing your observations with us.

The Angsana Riads Collection Team is looking forward to welcoming you back again.

Best regards,

Karim Irrgang
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Angsana Riads Collection Morocco - Riad Si Said

Address: N 1-2-4 Derb Abbes El Fassi | Medina of Marrakech, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #365 of 1,043 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Angsana Riads Collection Morocco - Riad Si Said 5*
Official Description (provided by the hotel):
Feel like royalty as soon as you enter this splendid all-suite riad, which is beautifully decorated in opulent gold and soothing cream hues. As you... Feel like royalty as soon as you enter this splendid all-suite riad, which is beautifully decorated in opulent gold and soothing cream hues. As you admire the intricate zellij or mosaic tiles surrounding you, take comfort that your stay will be an unforgettable one. For total relaxation, indulge in the jet pool or a hammam, traditional bathhouse. ... more   less 
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Also Known As:
Angsana Riads Collection Morocco - Riad Si Said Hotel Marrakech

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