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“Reassuringly good” 4 of 5 stars
Review of Riad Zarka

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Riad Zarka
3.0 of 5 Hotel   |   143 Derb Aarjane | Rahba Lakdima, Marrakech 40008, Morocco   |  
Hotel amenities
Ranked #258 of 461 hotels in Marrakech
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Reassuringly good”
4 of 5 stars Reviewed March 9, 2012 via mobile

We were quite worried before we arrived as we couldn't get through to them to arrange a transfer- the lines seemed dead.

Thus we made our own way ( getting a little fleeced by the taxi- we later realised that you should only pay 50-100 dirhams from the airport. The taxi driver found us a barrow boy in the main square for 20 Dirhams and he helped us find the Riad though he got lost a bit too

Overall a good value place to stay only 40ish per night per room

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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57 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Shanghai, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2012

Review in one line: Cozy stay in perfect location!

I heard or read somewhere that “riad” would translate to “little palace”, and while I’m not certain that this is true, I find it nevertheless a very fitting description for Riad Zarka. It's a small place of refuge right in the heart of the historical old city, or medina. And saying it’s inside the medina in this case really means inside, not just close by as you’d usually assume from other hotel’s advertisements. On the other hand, this also means that there is no access by car to the riad and you’ll have to walk a few minutes through the bazaar, but the staff will help you with your luggage when you arrive/leave. By the way, arranging for airport pickup is a must – it’s close to impossible to find on your own. We just sent a quick email and had their staff waiting for us at the airport.

From my experience Marrakech is best explored by foot and anywhere you want to go is easily within reach of the Medina or Riad Zarka – and if you are lazy you can always take a cab ride or horse carriage. Returning from our excursions through Marrakech Riad Zarka was always a great place to rest for us. We spent a few early afternoons on the roof terrace just relaxing on the sunbeds. The rooms are also cozy, fittingly decorated and it’s very calm in the evening. If I had to nitpick a little thing, it's the lighting in the room that could have been a bit brighter when we were packing bags the last evening. But other than that there was nothing that even put a tiny dent in my very enjoyable stay at Riad Zarka. When I come back to Marrakech, which I dearly hope, I’ll very likely stay there again!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 13, 2009

Riad Zarka is a beautiful place to stay that is very well situated. However, the value of this riad is lowered by incompetency of the staff employees with horrible attitude and bad service. Our room was very dusty. As we stayed in other Riad in Marrakech during our stay and thus we can compare, we confirm that this is not due to the city itself but due to insufficient cleaning. We found employees of the riad very difficult to deal with, as most of the responds to our demands started with NO and we had to have a long discussion to achieve at least some compromise. We will list some examples to give a better picture of the service we got at the riad during our stay. 1. We were going for a whole day trip leaving at 7am. We were refused to get breakfast or some replacement before 8am. At last we agreed that we can take a yogurt form the fridge. 2. We got 30 ml of shower gel for 5 nights / 2 people. We were asking to refill it for 3 days! First they told us that their boss told them not to refill it, then when I said that will write to the boss, the story changed. Supposedly, they ran out of the soap, they ordered it but had not arrived yet. But we saw them refilling the bottles for other rooms in which they expected new customers, so it was a non-sense. 3. Breakfast on the terrace was out of question because they needed to be present to serve breakfast to other customers when they wake up, like if bringing breakfast upstairs would take so much time. 4. I used two wallets during the trip to split the money. I forgot one of them in a bag in the room one day and when I got back to the room, the bag was open and the wallet missing. I did not report it, as I had no prove and there was not much money in it (and I did not feel like dealing with staff anymore). But the wallet had a sentimental value for me and cannot be replaced. I do have to mention one positive service that we got. It was breakfast that was very nice, consisting of fresh orange juice and local crepes, bread, jams, and coffee or mint tea. So my conclusion for this raid would be that unless the owner does not get her employee to treat the customers better (or change the staff) the stay in this riad is unpleasant and annoying.

  • Stayed June 2009, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 11, 2009

I stayed in Marrakech for three days with a friend, and Riad Zarka made the stay wonderful. The service is fantastic - the staff are genuinely friendly, the breakfasts are amazing! And very plentiful! We felt right at home at once, and leaving was a genuine wrench. Am already planning to come back in June with my mum and sister. If you're staying in Marrakech, I urge you to stay here. It's in a brilliant location right in the souk, so you really feel that you're in amongst all the action.

  • Stayed March 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scotland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2009

My friend and I ( two women in their 20s) arrived at Marrakech airport to be greeted by the Riad's representative, Aziz , and the transfer driver. My french was minimal and my friend knew a bit more than me however Aziz could understand what we were saying. We drove to the Jemaa El Fna, which is as far as you can go by car, and then Aziz walked us through the Souks to the Riad. I agree with the other reviews that the transfer is a must, otherwise it could take you a while to find on your own. On entering the Riad we were greeted by the staff and made to feel very welcome. The courtyard has a fountain, plants and some seating areas. On one table there are leaftets, maps and excursion details. I would suggest that travellers arrange their excursions through the Riad as opposed to any external companies. My friend and I went to the Cascades D'Ouzoud using the Riad's driver service which I would highly recommend. The vehicle was comfortable and the driver was friendly.

We were staying in the Blue Room, which consisted of two single beds, a little bedside table, a chair, another table and two storage spaces. The toilet and shower room are a beautiful terracota and were very clean. The room overlooks the courtyard which is lit by candlelight at night. In the morning, breakfast is served around 8.30am. We were served yogurt, fresh bread, brioche, pancakes, jam, marmalade and mint tea. This was plenty for a breakfast and we were always greeted with big smiles - a great start to the day! The Riad is extremely close to the Souks and the Jemaa El Fna, however the atmosphere inside the Riad is very peaceful in comparision to the busy streets and markets.

The Riad has a lovely, homely feel and we were made to feel welcome and secure for the entire stay. I highly recommend this Riad and will definately be returning in the future.

  • Stayed March 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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nsw
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 18, 2008

Riad Zarka is a classy, well maintained Riad. We booked a room with a/c which was a must. It was between 40 - 45 degrees when we stayed.... phew it was hot... The Riad was awesome and we loved it. The only problem was that there was no radio in the room. Before we left we confirmed our booking and transfer and everything was fine. Aziz from the hotel greeted us with a big smile and a van, he then escorted us through the markets to our hotel. We would of got totally lost without booking this transfer. The street lighting around the hotel was adeque at night time. There are always plenty of locals so no need to worry about safety too much (as long as your with a male). There is a cute little boy that lives just outside the hotel that will give you a high five at the drop of a hat. We loved Marrakech, but we felt that three nights was enough. We would of loved to travel to the mountains and maybe the coast.

We ate at the souks in the main square at night time. It's a real experience, and complete chaos, but fun none the less. There are also local deserts and spicy mint teas you can drink for next to nothing. We managed to find a place near the main square that sells beer! it took a while, but i managed to find booze pretty quickly. The Riad also sells beer and wine for a reasonable price. Just shout for Aziz and he will get you a beer from the fridge. The beer could of been a little colder, but beggars cant be choosers!.

If you are considering staying at this Riad - I wouldnt hesitate to stay with them again

  • Liked — the decor
  • Disliked — nothing nagative to say
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 10, 2008

We had a pleasant stay at the Riad. I would recommend that you book airport pick up. The best of the whole stay was our host Assis, who answeared all of our questions. The location is in the middle of the Souks, I got a little scared at the beginning but then when you learn your way out, there´s no problem, everybody in marrakech was very nice. Two things: 1. It´s a little expensive for what they offer: no tv, no air conditioning and poor light in the room, I was expecting marrakech to be a little less expensive than it is, prices are like in europe. And 2. Since location is in the center of the Medina, we were recommended not to leave the Riad after 10pm for security reasons, so nights were little boring. Overall it was ok.

  • Liked — The interior patio, the patio decor
  • Disliked — hotel facilities: tv, aair conditioning, lighting
  • Stayed May 2008
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Zarka

Address: 143 Derb Aarjane | Rahba Lakdima, Marrakech 40008, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Children Activities ( Kid / Family Friendly ) Airport Transportation
Hotel Style:
Ranked #258 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Zarka 3*
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Also Known As:
Riad Zarka Marrakech
Riad Zarka Hotel Marrakech

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