Arriving in Marrakesh from the USA was disorienting. Scooters, donkeys with wide loads, small trucks whizzing up and down the medina. When I got to the Riad Bayti I immediately felt relieved and delightfully surprised at the warm furnishings and relaxed ambience. However the best was yet to come. The hotel manager, Aziz, could not have been more available, generous with his time and helpful. He personally escorted me to a local women's hammam and returned to pick me up when I had finished. I injured my knee during the trip and without Aziz's help I would not have been able to enjoy the trip as much as I did. He even planned to ship my heavy suitcase to the US for me. The room was very comfortable and relaxing. The pool lovely and nooks to relax in. Staff friendly and breakfasts delicious.