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Marrakech

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Riad Karmela: Traveler Reviews


Hotel class 3.5 of 5
Back to Riad Karmela
10, Derb el Ferranne, Azbezt | Medina, Marrakech 40008, Morocco
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93% Recommend
4.5 of 5 stars 202 reviews
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[ Date ] [ Rating ]
Food and prices in Riad are the worst parts but otherwise nice

Riad Karmela

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3 of 5 stars
Bina08   5 contributions
London
May 14, 2009 | Trip type: Couples
1
person found this review helpful

Suprised my husband with a holiday for his birthday. Not what I expected to be honest. Thought it would be more for tourists but is a proper village. However its about 8 minutes walk to the main square where there are stalls and a few restaurants so its close for this. Firstly the flight was delayed and awful flying with easy jet. Got to the riad later than expected. The first thing was we were told there was a mix up with the rooms. We had a choice of two rooms. We saw one which is in another building opposite and the other building is like a minutes walk but noone opened the door so we settled for the first one. I requested a double room but got 2 single beds put together. The standard room was not what i expected. Quite small and no toilet door just a thin sheet. We were given the suite for the last two nights which was lovely and worth staying in a suite. There are no locks on the outside for the doors. No room card or key. People can walk in and out but it seemed pretty safe to leave it unlocked. They have a safe in the room for valuables. For food there is no menu!! For about £18 it is a set menu. For me as a vegetarian there is a very limited selection. I got a morrocon salad which is seansoned vegetables and Veg Tajine which is cooked vegetables mainly potato with seasoning mainly. My husband who eats meat had chicken Tajine twice and lamb tajine for the 3rd meal. The food was definatley overpriced and not very nice at all. Dont get me started on the drinks !! A glass of wine is about £10 and a vodka and mixer is about £7. Horrendous prices. We asked for a massage and Hammam but on the day were told the Hammam was not working but the massage was very relaxing and lovely. The staff were really friendly. Nadia as mentioned in other reviews is very lovely and Mohammed is also very helpful. They organised some lovely excursions. Overall nice Riad and nice people but not nice food and definately not nice prices !!!!!!

  • My ratings for this hotel
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18-24
  • Member since May 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Espelette, Owner
(Management representative)
Jun 5, 2009
Thank you very much for the overall good comments on your stay and the staff. I am sorry about the confusion at arrival but the intention was to give you diferent choice over the 3 properties we manage. It is true that the one you finaly selected has a slightly lower confort (no doors but curtains in the bathroom ) but price is also lower . I will look at feasibility to add doors in the close future in the bathrooms. There must be a mistake on the cost of the drinks. A glass of wine is 2.6 £ and the full bottle is 12 Euros so 10 £ so i assume that even compared with UK it is reasonnable. Regarding the food, the Morrocan specialities are mainly Tagines and Couscous. It is true that you should not have had chicken twice and i am sorry about this. Comments on food are usually very good so i am surprised. I will see with the lady chef and improve the offer for vegeterian but this should not be an issue as thre are lot of possibilities to provide large variety of vegetables locally. We do not pretend been a restaurant and offer a la carte food, and this is why the menu change daily with full flexibilty when guests want something special or different.Once again , thank you for the nice comments on the staff friendliness and sorry for the few confusion during your stay . Best regards Nadia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Fantastic experience!

Riad Karmela

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5 of 5 stars
holidaygal28   12 contributions
Dublin, Ireland
Apr 20, 2009 | Trip type: Couples

Cannot recommend this place enough! The Riad was magical, a peaceful haven in the madness of Marrakech. The short walk to the Jeema-El-Fna through the souks was a daily treat but returning to the Riad after a hectic day touring & fending off sellers was wonderful. We ate at the Riad twice during our stay and the food is highly recommended, definitely the best local cuisine! All the staff are friendly & more than happy to help. We stayed in the Kaiss suite which I'd recommend as it has a balcony overlooking the courtyard.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since September 23, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great service and ambiance

Riad Karmela

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5 of 5 stars
ExplorerLausanne   1 contribution
Lausanne
Mar 7, 2009 | Trip type: Family

We were three women (three generations) staying at Riad Karmela. Overall, it was one step above the other riads we saw. The Riad is very calm, cozy and charming. The service is impeccable and very friendly. They work with a network of very competent and trustworthy guides and drivers, who can provide a great experience whatever you want to do. The food at Riad Karmela was the best we had during the whole trip, with carefully selected and freshly cooked ingredients (compared with the precooked and reheated food in many other places).
Special thanks to Nadia for a fantastic stay!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35-49
  • Member since March 07, 2009
  • Would you recommend this hotel to a friend? Yes
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Really amazing and beautiful Riyad!

Riad Karmela

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5 of 5 stars
ihihih   1 contribution
v
Feb 20, 2009 | Trip type: Friends getaway

We stayed in this Riyad last week with 4 women. It was a very beautiful experience, better this really traditional and beautiful than we could imagine!! The Riyad is situated in a very small street in the middle of the Medina near all the important places. The owner is very nice and the employees are wonderful!! Enjoyed a bath in the Hammam as well. The room was very good, clean and quiet. Worth staying when u r in Marrakesh!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 25-34
  • Member since February 20, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great place for a buisness retreat

Riad Karmela

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5 of 5 stars
Smilecreator   1 contribution
London
Dec 28, 2008 | Trip type: Business

This is the second time I have stayed at Riad Karmela. The first time was a romantic getaway in January. This time with 8 business colleagues escaping from London for a weekend of pampering and bonding. Right from the start being collected from the airport and guided down the narrow twisty streets. Being welcomed with a beaming smile and a hot steaming mint tea.
Nadia and the team made us most welcome we also took over the Riad opposite El Nour and stayed up late into the night talking.
The home cooked food is excellent and great value for money the Riad beautiful.
I would thoughly recomend both Riad Karmela and Riad Elnour and if I had one criticism the rooms can be a little cold at night.
I will be back again next year!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since January 19, 2007
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €108 (year-round)
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Riad Karmela Also Known As

  • Riad Karmela Marrakech
  • Riad Karmela Hotel Marrakech
Address: 10, Derb el Ferranne, Azbezt | Medina, Marrakech 40008, Morocco