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“Awesome place” 5 of 5 stars
Review of Riad Karmela

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Riad Karmela
3.5 of 5 Hotel   |   10 Derb El Feranne Azbetz | Place Ben Salah, Marrakech 40008, Morocco   |  
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Hotel website
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Hotel amenities
Special Deal
One free airport transfer
Ranked #104 of 460 Hotels in Marrakech
london
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Awesome place”
5 of 5 stars Reviewed July 6, 2014

Beautiful riad renovated to a great standard. Inside its huge with 3 big lovely courtyards. Staff are very friendly and helpful. Me and my mate got an upgrade to a better room as we'd booked to stay in the petit karmela which didn't look so good. Rooftop is a world away from the busy street just outside which can't be heard once inside. Definately stay here again. Bouchra the hostess with the mostess was very helpful. Don't be put off by its location as the streets are dark on a nighttime.

Stayed June 2014, traveled with friends
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901 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 5, 2014

Decided on Riad Karmela mainly because of the reviews--also price was great,as was the location--after we booked we received a really informative e-mail from them and took them up on most of their suggestions such as airport transfer--as it turns out I would consider that essential unless you have been to Marrakech many times--well the ride was about an hour late--so we arrived at the Riad around 9:00am and had arranged to purchase breakfast because we were arriving that early and knew the room probably wouldn't be ready for us--well breakfast every morning on the roof top was a perfect way to start any day !! I loved the sfeng with my fresh fruit and my coffee--we received a quick orientation with a pretty good map and went to our room--It was a great room--Meriyum--large shower,good lighting,fantastic water pressure,good hair dryer and a great air conditioner !! We ordered dinner there our first night and it was really,really good--5 bowls of different cooked vegetables and tangine chicken--very nice--great service too !
Marrakech is really chaos but inside the walls of Karmela there is total peace and quiet all the courtyard areas are perfect just ask for tea and relax with a book anytime--they have 2 turtles in the main courtyard to watch and watch out for ! All the outside areas are perfectly decorated and so was our room ! Very nice!! We also had a hammam there and had them hire us a guide for one day which helped us get our bearings so we could then wonder on our own--the staff was very nice especially the ladies at breakfast-- and yes they don't always cover the food--I'm just not sure why ? We had an issue with our toilet which they tried to fix everyday but somehow couldn't quite do--we were there 4 days our last day we went to the Sofitel Hotel for a long lunch by the pool before our flight back to Spain--

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cheshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 27, 2014

Just returned from three nights in the Riad Karmela. What a lovely place. We arrived round 8pm and sat in the courtyard this was a lovely area beautifully decorated and had dinner which was a very nice three course meal, very tasty and lots of it. We we're upgraded to a suite which was again a very beautifully decorated room and bathroom. Breakfast was buffet style, it was adequate but I would like to have seen the food covered up. The riad is very clean throughout. The staff are friendly and helpful. The Riad is in a busy area but once inside you just relax. We loved it!
It's a short walk from the main square and once you get your bearings it's quite easy to get back to.
It very easy to get lost in the Medina when the locals can see that your lost they offer help but it's always for a fee and usually bypass a relatives shop, just don't listen to people when they say that the road you want to go down is closed because it won't be!!!! They just try to send you back in the direction of their businesses.
We had a taxi organised by the Riad to and from the airport. The pick up from the airport went very smoothly but returning not quite so. I emailed Joel, the owner of the Riad and told him what happened which I won't go into but he has since spoken to the firm in question and reassured me that it won't happen again to future guests.
Overall the stay and experience of Marrakech is something everyone should try.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 25, 2014 via mobile

This was my surprise 40th birthday present and I couldn't be happier. First of all the riad was beautiful , considering the location it was very quiet and a lovely escape from the chaotic streets outside. The riad staff collected us from the airport they looked after us for our entire trip and the return to the airport.
We arrived late at night and had the traditional meal on the roof tops , it was a great way to start the holiday and we highly recommend Moroccan rose wine - very highly rated in the guidebooks and we have to agree.
The riad is wonderfully decorated and the doors to the rooms were ornate and wonderful to look at !
On the first night we were in a room on the ground floor which backed onto the alleyway, this was very noisy and at 1am we still couldn't get to sleep. We mentioned this to the staff and the following day we had been upgraded free of charge to a superior room, you cannot complain about service like that.
On the third day we did the Atlas Mountains trip with other guests and we both highly recommend it to anyone - it ticked all our boxes and was worth every penny.
As I didn't know where I was going I had into packed flip flops, these were no good for the trek so the staff went out and bought a pair of walking shoes and socks for me, again that quality of service stays with you.
The breakfast on the roof terrace was perfect.
Overall I cannot recommend this place enough and if you are thinking of going to Marrakech then book here you won't be disappointed. You do pay more for transfers, food etc then if you arranged it locally but considering the service you receive you can't fault it.
The staff are brilliant and attentive and the riad is clean and beautiful , the service all round was spot on, we will be returning.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014 via mobile

Upon first arrival was a little skeptical about the area, but once you enter the Riad....wow! The decor is beautiful for starters. The rooms are so well decorated and the courtyards too. The breakfast is nice and simple with quite a bit of choice rather enjoyable. Dinner at the Riad is lovely! All the food is delicious best I had while in Marrakech. The staff are so friendly and make you feel very comfortable, you can ask them for anything (within reason) and they are happy to provide for you. They really did make my first stay in Marrakech so enjoyable, can't wait to go back! I would 100% recommend it to anyone I'm sure you'd love it.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed June 16, 2014

Thank you Riad Karmela for making our trip to Marrakech absolutely amazing! We were three girls from London visiting Marrakech for the 1st time and Riad Karmela made our visit one to remember.We organised a few trips with the riad including camel riding, quad biking and a breath-taking visit to the Atlas mountains. Everything organised by the riad went smoothly and we have amazing memories. The riad itself was gorgeous with beautiful morroccan interior which was colourful and clean- even though it is situiated right in the medina, the nights are so peaceful and quiet. Breakfast was yummy with a selection of bread, eggs, fruits, juices and many more delicious foods. Really cannot fault this beautiful riad, everything about it was perfect. Just want to say a massive thank you to the Riad for making our trip so memorable and thank you to Sayeed for helping us out with payment issues and organising such incredible trips for us, thank you Jamal for our late night chats about faith and all the shisha and finally thank you Mustafa for all the fun memories (pacha was the best! thank you for taking us there!!!). If you want your time in Marrakech to be one filled with lovely memories, I 100% recommend Riad Karmela.

Room Tip: We stayed in Al Manzoor which was perfect. Very quiet with a lovely view of the courtyard.
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

Most wonderful hotel. Great service. Excellent staff. Clean hotel and rooms. Wonderful terrace. Great dinners. Nice lunches, Simple breakfast. Beautiful common areas. Friendly elder guests. Unusual lack of noise a big plus.
Entertaining tortoises.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Karmela

Address: 10 Derb El Feranne Azbetz | Place Ben Salah, Marrakech 40008, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites
Hotel Style:
#41 Family Hotel in Marrakech
#74 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Karmela 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
The riad Karmela has 19 bedrooms and family appartments located within 3 houses and courtyards connecting together. You can also enjoy a hammam, massages, summer jacuzzi, large terasse. We are located 8 mn walk from the Pace Djemma El Fnaa and 1 mn from the souks. ... more   less 
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Also Known As:
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech

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