We decided to go to morocco for something different. My wife and I are experienced travelers and have been all over. This Riad was an exciting treat. It was in very good condition, within walking distance to everything in he Medena, and the staff made it that much more amazing. We stayed on the El Nour side of the Riad. It felt like our own private Riad. There is only a few rooms in that Riad, keeping it quiet and seemingly to our selves. There is a pool on the terrace, with plenty of seating and sunning areas. There are many lounge areas in the center court yard, as well. They do serve alcohol at this Riad, including a must have, BEER. They also have wine, and other spirits. All these can be charged to your room and paid at time of checkout (credit card or dirhams). They do serve a full course supper at the Riad, but we took the quick want to the market every evening. There is only maid service on the El Nour side, so all the amenities of Riad Karmela are at your disposal and you must go across a narrow alley to access the reception and drinks/food. There is a continental breakfast served from 8-10 on the Karmela side. You are welcome to hang-out on the Karmela side if you want to interact with people, or just a change in scenery. We very much enjoyed having access to both a quiet more private side, and having a few beers in the evening on the Karmela side.
The staff at Riad El Nour/Karmela were second to none. Very friendly and helpful with info about the city. They give you an into to the city when you arrive, along with a map, directions to important landmarks, and mint tea. If you have been looking at staying at another location, reconsider, this is the place to stay in the Medena of Marrakech.