This was our first trip to Marrakech, and i am very happy we choose to stay at the Riad Karmela. After booking our trip we received a few emails from the Riad owner, who was very helpful and organised for a driver to pick us up from the airport (would highly recommend). Once we arrived, Kamal (one of the staff) sat us down to explain the area and how to get around while we casually sipped mint tea. Each morning we had our breakfast on the rooftop terrace which was a perfect way to start the day. I would highly recommend visiting Marrakesh, and we most certainly will be going back to the Riad Karmela.