Just back from a weeks stay at Riad Karmela. Very comfortable place in a central location run by lovely helpful people. Don't miss dinner in front of a log fire, and try the fish - wonderful food and local wine. Plenty for breakfast and the buffet was kept well supplied. We would recommend a half day guided walk on Day 1, a trip to Essaouira, Jardin Majorelle, Maison de la Photographie (have lunch on their terrace) and save some time to enjoy the fabulous roof terraces at Riad Karmela. We would definitely stay here again.

Lovely hotel. Lovely staff. This Riad is right in the centre of the Medina hard by the Souks. This may put some people off, but it shouldn't. Its an 8-10 minute walk to the main square of the Medina Jemma el Fna and from there the whole city is accessible. I found the general standard of cuisine disappointing though. I wouldn't say that Moroccan cuisine was great!

Yes. Everything that's been said before. Very well run and very nice hotel. Great staff, food, location, organisation, help when you need it. And very relaxed in the hotel, you can just help yourself to all sorts of beautiful areas inside, in the courtyards, on the roof.

Even before we arrived Joel was a wonderful help in promptly answering any questions I had. He arranged the airport transfer and on our arrival and throughout our stay he was patient, thoughtful and a great help to us. He assisted us with our plans for each day, booking great restaurants, tour guides, transport, horse & carriage trips, Hammans and Massages etc etc. He went out of his way to make it a wonderful stay. (There were 10 of us so, that's a lot of people to satisfy...which he did ...with ease!)
We stayed in the Petite Karmela which was just perfect for our group, with our own little courtyard to sit, chat, sip wine or mint tea and discuss the day's adventures amongst friends! The airport transfer (arranged by Joel) was efficient and the driver (Mohammed) very knowledgeable and friendly. The food and wine at the Riad was great (Also lovely touch of a birthday cake for desert!).
We had fun exploring and did not struggle too much with finding our way around....Joel explains this very well and the map is sufficient. I believe the location is just right and could not fault it. We adored your Riad Karmela!
Thank you Joel and staff for making our trip to Marrakech so very special and making it a 50th Birthday to cherish!