Well I would like to give them Excellent rating because of the beautiful traditional decoration, friendly , homely environment, flexible check in & out, I felt its like my Grand Father's house. it was so relaxing that i spent few hours just inside instead of moving around outside. If the weather is good, it would be great gossiping at night with dear ones under the moon light in the middle of Riad or on roof top. The owner himself live there. few staff including the driver knows English as well.
Come to few facts now: Keep in mind that it takes around 10 minutes to walk from the Main square through the very busy, crowded narrow lanes where you should also be careful for pick pocket & some people might try to misguide you saying Square is not in this way etc. At night it might be tiring to walk from the Square to Riad after dinner in good restaurant in town etc.especially if you are alone or two. The taxi can not go to Riad.. a small taxi might go at best 3min walking distance but that will take long time through many roads so probably no taxi would like to come. Rather walking would save time & money.
The main reason I can not give them Excellent is, my Camera was stolen from my Room. So i lost all my photos .. its heart breaking :( & they never agree that their staff did that. well its understandable they don agree for reputation. FYI, usually there is no lock & key in the rooms in Riad.. so its open always.. a small safe is there however. Even though there is clear suspicion about the lady cleaner who cleaned the room after i left for short time & another man who showed me how to operate the "Safe".. he has a key for the safe to open without password ... but they did not take any action. I went to police & tourist police but you understand police of a developing country... they even did not give me document of my report...However, today the owner sent me an email saying sorry & told me that they have bought lock & key & will offer the guests (if they want the lock).. but that is not going to get my camera & photos back ya..I even told them ask your staff to find my camera back & i will give Tip . I do not know what they think.. would not it be better for their reputation if they would pressure the staff & get my camera back & should not they rather get rid of dishonest staff so that they do not face this situation later!!
Well.. probably i will not go back.. rather i will prefer something more near to square & if i decide to stay in Riad.. i will take my own lock & key !!. .
- Also Known As:
- Riad Karmela Hotel
- Riad Karmela Marrakech
- Riad Karmela Hotel Marrakech
- Official Description (provided by the hotel):
- The riad Karmela has 19 bedrooms and family appartments located within 3 houses and courtyards connecting together. You can also enjoy a hammam, massages, summer jacuzzi, large terasse. We are located 8 mn walk from the Pace Djemma El Fnaa and 1 mn from the souks. ... more less
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