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“Wonderful safe haven in the hussle and bustle of Marrakech” 5 of 5 stars
Review of Riad Karmela

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Riad Karmela
3.5 of 5 Hotel   |   10 Derb El Feranne Azbetz | Place Ben Salah, Marrakech 40008, Morocco   |  
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Hotel website
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Hotel amenities
Special Deal
One free airport transfer
Ranked #99 of 461 hotels in Marrakech
Geneva, Switzerland
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Wonderful safe haven in the hussle and bustle of Marrakech”
5 of 5 stars Reviewed February 2, 2012

I went to Marrakech (first time in Morocco) with a group of girlfriends for my sister's 40th birthday. We were picked up at the airport by the friendly Kamal and brought back to our Riad.

We were briefed by the owner on the do's and don'ts in Marrakech (which was very helpful and appreciated) and shown to our stunning rooms. It was a little cold at night but there were blankets (and heating) if needed.

We spent the first afternoon soaking up rays on the sun drenched roof terrace, sipping local win and chatting (as girls do). It was so relaxing. We had dinner (delicious tagines which could have had a bit more meat for such a big group) in the restaurant that night and we weren't under any pressure to go to bed - the staff would stay as long as we wanted!

Our tour guide was organised via the hotel (Aziz - excellent) and we did a tour with a guide up the Atlas mountains (with Simon) which was great as we got to eat a REAL tagine from the locals - buy local pottery etc. Again this was organised via the hotel.

The staff were wonderful and couldn't do more to help. I would ONLY stay here on my next trip to Marrakech and almost don't want to write such a great report in case it gets too popular and I can never get a room :)

The decor was so lovely and it really felt like a home from home in the way that you could just lounge around in the various little rooms, inner court yards.

Stay there - you won't regret it!

Room Tip: We paid a little bit extra to have exclusivity on the Petit Karmela part of the Riad.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2012

I travelled with 8 of my friends for a long weekend in Marrakech to celebrate a joint 30th birthday.

Firstly, i would recommend booking a transfer through the riad to pick you up at the airport. If you don't know the Medina very well then you will never find this place on your own.

We stayed in the El Nour Riad which is part of Riad Karmela (literally just across the way) and we had it to ourselves. The riad is gorgeous! So clean and spacious. Every room has their own bathroom. You have a beautiful communal area downstairs and the roof terrace. We had breakfast every day at Riad Karmela which is really yummy - buffet style and very French (delicious bread).

Joel, Bouchra and all the staff are really friendly. On arrival you're greeted with mint tea and pastries. Joel took us through a map of the Medina which was really useful and provided some very helpful information. They're more than happy to help with suggestions of places to visit/eat/things to do.

Personally, i love the small touches. We were supplied with free bottled water in our rooms everyday. There internet and wifi is free. The staff come in to light the lanterns in the riad every evening. And one night was particularly chilly so without even asking, Joel brought over heaters for us.

In terms of proximity, we found that the Riad was in the perfect location. We had a 5 min walk to the square and we were in walking distance to everywhere we wanted to visit in the Medina, e.g. souks, spice market, saadian tombs, Bahia Palace.

I would definitely reccomend Riad Karmela to anyone and would certainly stay there again.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2012 via mobile

We bent down to creep under the discrete little entrance into a magic world away from the hustle-bustle of the narrow old streets of the medina just outside.  This "riad" - a historical townhouse surrounding a charming courtyard - is the best you could find. Authentically and tastefully renovated and decorated by Moroccan craftsmen. The French owners and Moroccan staff made sure we felt welcome and that we were able to tackle the world outside (actually not as foreboding as it seemed on first impressions)
We were here mid-winter, in January, meaning breakfast and dinner (both delicious!) were served in the courtyard at tables set amongst trees laden with oranges next to a beautiful fountain (rather than in the gardens on the rooftop terrace as in the warmer months)
Consistent excellence here apparently. It was everything we could have hoped for on reading the numerous recommendations, recent and older. Charm, efficiency, friendliness. No surprise to find other Australians and "Français" taking advantage. Indeed Morocco is an easy detour from Paris when in Europe. Go for it!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2012

This is a calm haven in the centre of the maze that makes up the centre of Marrakesh. The owners and staff are delightful and couldn't be more helpful. If you eat at the Riad the food and wine are good. The rooms are comfortable and well decorated overlooking the central courtyards. There is also a roof terrace with comfortable sitting areas. From the Riad you can walk out into the souks, down to the main square and other local landmarks.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2012

We have just arrived home after a mad few days in Marrakech and loved it. We loved it even more because we had this fantastic riad to spend time in....calm and beautiful setting away from the madness of the soukes.
The welcome was the best we could have hoped for...refreshments and lots of helpful information. All the staff were very friendly and helpful we were very well looked after.
The riad is a calming oasis in the middle of the madness and offers all the facilities you could need.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 18, 2012

I spent 4 days with a group of 11 girlfriends at Riad Karmela in November 2011. We were actually in Petit Karmela which is adjacent to the main Riad. All I can say is, look no further for an affordable & beautiful Riad in Marrakesh. This is truly a wonderful establishment and because of Joel, Bouchra & Kamel's kindness (& other staff members who's names I don't remember), we had a fantastic and memorable holiday. No request is too big or too small at Riad Karmela, the team will suggest and book excellent restaurants, tour guides, day trips etc at very reasonable prices. As suggested in many of the below reviews, I would definitely recommend that you book airport transfers with the Riad as it would be difficult to find on your own and apparently the local taxi drivers rarely drop you off in the correct place.

The location is excellent & only a 5 minute walk into Marche des Epice (the spice market) & the Souks. Joel will give you all the directions you will need on day one, on how to get around by foot - so pay attention, he certainly knows his stuff!!

The hotel has a small spa and a few of my friends used the hammam and had massages & they really enjoyed it. For a true 5 star experience/afternoon of indulgence, make sure you book Les Bains Des Marrakesh: http://www.lesbainsdemarrakech.com/spa-en.html. It is an absolutely sensational spa, with the best massage I have ever had & the most delicious Moroccan biscuits! I would go back to Marrakesh for a weekend, just to visit here again & Riad Karmela of course!

My absolutely favorite restaurant of the holiday was Palais Jad Mahal: http://www.bestrestaurantsmaroc.com/en/restaurant-maroc/palais-jad-mahal.html. Really amazing food if you want a break from eating tagines & fantastic ambiance, live music, belly dancers & there's a club downstairs. A little bit pricey, but worth every penny! Steer clear of the tourist trap Chez Ali, it was a total waste of money for us! The Al-Fassia restaurant is also excellent for Moroccan food: http://www.bestrestaurantsmaroc.com/en/restaurant-maroc/al-fassia-gueliz.html. The portions are ABSOLUTELY HUGE though, so go hungry or share one between two!

The Riad has a beautiful roof terrace with lots of little niches if you want privacy. Even in November we were able to use the terrace for a few days of our stay and we had a wonderful aperitif on the main terrace on one of the nights. This was for my birthday and the staff made it look beautiful with candles everywhere, a beautiful table cloth, gorgeous Moroccan tapas, grilled sardines etc. I was also offered a free bottle of wine and a beautiful bunch of flowers in my room.

Honestly, look no further for a truly amazing Marrakesh experience, you will be treated like royalty at Riad Karmela. You won't want to leave & I can't wait to go back!

Merci mille fois Joel, Bouchra et Kamal!

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2012

Malcolm and Frances, London
After navigating a maze of alleys in the heart of the Medina, you enter a beautiful Riad, with fine architecture, orange trees and a variety of sitting areas each very quiet and relaxed. The bedroom is fine, breakfasts are excellent, the staff very helpful and the mint tea and biscuits on arrival very much appreciated. We went on a very good value British Airways package and would highly recommend

Room Tip: Higher rooms have balconies but are more expensive. Our room was standard and very good.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Karmela

Address: 10 Derb El Feranne Azbetz | Place Ben Salah, Marrakech 40008, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites
Hotel Style:
#41 Family Hotel in Marrakech
#72 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Karmela 3.5*
Official Description (provided by the hotel):
The riad Karmela has 19 bedrooms and family appartments located within 3 houses and courtyards connecting together. You can also enjoy a hammam, massages, summer jacuzzi, large terasse. We are located 8 mn walk from the Pace Djemma El Fnaa and 1 mn from the souks. ... more   less 
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Also Known As:
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech

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