I went to Marrakech (first time in Morocco) with a group of girlfriends for my sister's 40th birthday. We were picked up at the airport by the friendly Kamal and brought back to our Riad.
We were briefed by the owner on the do's and don'ts in Marrakech (which was very helpful and appreciated) and shown to our stunning rooms. It was a little cold at night but there were blankets (and heating) if needed.
We spent the first afternoon soaking up rays on the sun drenched roof terrace, sipping local win and chatting (as girls do). It was so relaxing. We had dinner (delicious tagines which could have had a bit more meat for such a big group) in the restaurant that night and we weren't under any pressure to go to bed - the staff would stay as long as we wanted!
Our tour guide was organised via the hotel (Aziz - excellent) and we did a tour with a guide up the Atlas mountains (with Simon) which was great as we got to eat a REAL tagine from the locals - buy local pottery etc. Again this was organised via the hotel.
The staff were wonderful and couldn't do more to help. I would ONLY stay here on my next trip to Marrakech and almost don't want to write such a great report in case it gets too popular and I can never get a room :)
The decor was so lovely and it really felt like a home from home in the way that you could just lounge around in the various little rooms, inner court yards.
Stay there - you won't regret it!