My wife and I stayed here in July 2009 on the final night of our trip to Morocco before we returned to the UK. The riad was not too difficult to find and nearly accessible by taxi (a rarity). It had a pleasant courtyard with lemon and orange trees, but a strange smell of effluence that hung around and made you wonder whether:
a - you'd stepped in poo in the medina
b - the drains were blocked up
c - the riad was next to the main sewage outpipe for the medina
The smell wasn't pleasant and it didn't go away. The redeeming quality of the riad was the presence of air conditioning in the rooms (a welcome relief from the scorching heat). The owner told us that she had only recently bought the riad and had moved from France a couple of months before. Now, not wishing to sound too critical here, but you could really tell she was new to the whole 'hospitality' industry.
On the evening we returned from a meal in the Djemaa and she was sitting up with one of the staff. We asked to put the TV on to 'zone out' for a few minutes, to which she replied 'it doesn't work'. We then asked whether we could watch a DVD (as advertised on the website). She said that wasn't possible as she didn't want us to use it and suggested we played a game with tarot cards instead. Not being into the occult, we passed on the opportunity.
When we requested a few hot drinks that evening, we might as well have requested she attach wings to the riad and fly us to the moon. To say she was reluctant to make them was an understatement.
We left the following day feeling that the Riad had been far more successful under previous ownership (as the other reviews seemed to suggest) and wondered whether she would ever get the hang of hospitality. Unfortunately she seemed all at sea and hadn't yet made the mental jump from viewing us as people in 'her' riad, to paying guests that wanted to feel like they weren't disturbing her 'me time'.
Not great. Don't bother going.