The riad is located in a central, yet not too touristy part of the medina. The walking distance to the main square is approx. 20 min. Our room was not nearly as nice as it is presented on the website, was not entirely clean and generally had a dated feeling (towels were very old and dirty, toilet seat half broken). The breakfast was nothing special (toast, eggs, jam), but the real reason for my negative review is the level of service. We never felt like we were treated like guets as the only motive of the staff was to extract as much money as possible from us. Whenever we asked for advice or assistance (i.e. taxi, restaurant recommendations), we were given ridiculous quotes and we never felt like the staff tried to help us out with local advice (instead they aimed to maximize their proceeds). Given the rich rate we paid for our room, I expect and entirely different level of service.... There are hundreds of Riads in Marrakech and I recommend to anybody planning a trip to seek accomodation elsewhere.