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“Excellent Hospitality like Japanese "OMOTENASHI"” 5 of 5 stars
Review of Maison Arabo Andalouse

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Maison Arabo Andalouse
3.0 of 5 Hotel   |   Derb Touareg No 67 | K'Sibt N'Hass Kasbah, Marrakech 40000, Morocco   |  
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15% off room rate
Ranked #40 of 461 hotels in Marrakech
Brussels, Belgium
1 review
7 helpful votes 7 helpful votes
“Excellent Hospitality like Japanese "OMOTENASHI"”
5 of 5 stars Reviewed January 26, 2014

First of all, thanks GPaolo for all the excellent arrangement during my trip.
The rooms are well cleaned and organized of Morocco style,but what I am surprised with is the excellent hospitality of all the staffs in Maison.
All the staffs were so kind that our family could spend a really fantastic stay in Marrakech.
I spent the new year holiday with my family in Maison Arabo Andalouse.
This is the first visit for my family to Morocco.
I have no time to check the activity in Marrakech because I tied up by business during the end of the last year.
So I had no way except asking GPaolo,the owner of Maison, for my trip arrangement.
But it turned out to be a really good choice that I relied all on GPaolo.

GPaolo knew what our family would like to do and very kindly arranged all the Marrakech activities including city tour and 1 night camel tent tour.
The first day of my city tour, I left a tour plan sheet which GPaolo gave me in the maison. However, Mohammed kindly drove a scooter and caught up with our taxi just to hand the sheet over to me.
GPaolo thought one step ahead for my family and sorted everything out for us.

Especially Camel tent tour was a great experience for my children.
GPaolo kindly chartered one car and driver for my family tent tour.
The driver was very friendly , could speak English very well and explained all about Morocco.
My son became a good friend of the driver guide when the tour finished.

The last night of my staying in Maison, our family were a little bit tired and no energy to go outside to have a dinner.
Because of that, GPaolo arranged a really fantastic dinner for us in the Maison and we could spend a very relaxed night.

I personally believe that nice and warmful hospitality you'll be given in this Maison could not be done in big hotels.
My children said that when they grew up, they definitely would like to come again with friends
to Maison Arabo Andalouse!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, January 29, 2014
I'ts for me a pleasure to help ours kind guests to relax,when they give me the timing and the wishes they have it's easy to propose several possibility on relax out of all kind of stress. The long experience, now,let me understand when I have to give my support and the staff acts and follow my intuitions,perfect,what I have to remember the Japanese they don't appreciate to much on our Menu the dishes with "Beldi"(local)vegetable on Sweet&Suer. ""Domo Harigato"",I'm waiting for your sons together with their friends.
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305 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Saumur, France
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 25, 2014

We have just come back from a week in Marrakech at the Riad Maison Arabo Andalouse.
We chose the Riad on the strength of the reviews on Trip Advisor and we weren't disappointed.
We arranged an airport transfer with GPaolo, which was great and Mohamed met us to show us the final walk to the Riad.
Despite being close to all the bustle, the Riad is in a very quiet street and once inside it is totally calm, and beautiful.
Mohamed is an absolute diamond. He was so helpful and knowledgeable, and nothing was too much trouble. Zahra and Fatima were also great, and made us feel completely at home.
We ate at the Riad one night, and it was the best meal we had in Marrakech. The Tagine of lamb, prunes and almonds was so fresh and tasty.
Our room, no. 7, was lovely - and we loved just lying in bed looking at the amazing structure of the ceiling.
The weather was not that kind to us, being wet and chilly especially at night, but the heating in the room and bathroom were completely adequate and we were never cold.
Although we didn't have much opportunity to use the roof terrace, the views of the storks and across the rooftops was stunning, and when the sun did appear it was a proper suntrap.
All the places we visited on Mohamed's recommendations were superb, and I would recommend the excursion to the Mountains and also the superb Hammam, not far from the Riad.
We were the only guests staying for the majority of the week, so we had the opportunity to view all the rooms, and they were all lovely - which ever room you get you won't be disappointed.
We will definitely return both to Marrakech, which we loved, and certainly to the Maison Arabo Andalouse.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, January 29, 2014
Dear Guest,thanks for yours enthusiastic comments and rewarding, but honestly perfection is always something we seek and hope to find. Can you image for a owner like me I'm witch pleasure to read from ours kind Guests so nice comments.
I taught my staff that the Riad must offer same atmosphere with 2 or 20 Guests that it's the only way to give at everybody the impression to be at home.
Choukrane Maa Salama
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Munich, Germany
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 20, 2014

Maison Arabo Andalouse is a truly amazing place. Beautiful Riyad with very nice rooms, picturesque roof terrace, cooling pool and most importantly: Amazingly warm people that help you out in any circumstance. Very close to the center and still an oasis of calm with storks on the roof ( at least in winter I guess).

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, January 22, 2014
I think it's the Jung man who I have meet during the breakfasts on Restaurant-Room just in front a fire-box during the breakfast time,Very interested at the History of near by Baadi Palais,linked on past time with our Riad. Due the fact he working on show-biz organisation,we discuss for organise a Special Event on our Great-Terrase or on one of the Patios.
I hope will be possible to organise soon the feast.
Choukrane
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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 29, 2013

We spent 3 nights in the riad and were warmly welcomed by Mohammed upon arrival into the small streets of the medina. We were shown our room (I think it was the number 3) and were offered mint tea just outside our room I'm front of the plunge pool. The building itself is gorgeous and I found the architecture stunning. The rooms were decorated in a Moroccan style with plenty of small lights that makes you feel very cosy in your room! Really liked the room
Mohammed was full of good tips and recommendations on where to eat, where to change money, the hammam, and he was always willing to help ( sometimes I think he was a bit stressed for us by our lack of planning and our change of minds ;)). He even went to sourced us some tea spots after we decided the last night of our trips that the mint tea was way too good to leave this great new addiction in Morocco. He's been very helpful all the way of our trip, from anything to getting us a cab, to walking us to the restaurant we wanted to go, he was willing to help.
Fatima and Zahara were also were welcoming and we had a chance to try their amazing cooking skills one night on the terrace. I can only urge you to book at least one meal at the riad, I promise you won't regret it! The food was an absolute delight, by far the best one we had in Marrakech and, from my perspective, the best Moroccan dish I had ever tried out! On top of the gorgeous food, you get to eat on the terrace which is something really special, you're surrounded by the big birds and hear the call to the prayers coming from all around the city while you enjoy your own private meal in a magical atmosphere.
Overall, it was a fantastic place to stay that felt a lot more than just a place to sleep. We felt very welcome and at home thanks to the special welcome of Mohammed, Fatima and Zahara! Thanks a lot for this special trip!

Room Tip: We were recommended the room that has the private terrace for the next trip. I think it's the ro...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, December 30, 2013
Mohamed Zahra and Fatima they particularly what to thanks those guests for their kindness and appreciation of their job and for what they prepare for the terrace diner.
The staffs say they appreciate so much the big terrace with all Marrakesh sounds.
Many thanks for your generous explication of your stay with us.
Shukran
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 19, 2013

I spent seven nights in this lovely riad with my parents, which is very conveniently located. Before we arrived, the owner GPaolo was very helpful and responded to an urgent email I sent him within minutes in order to change our booking dates. GPaolo also very kindly agreed to give us complimentary dinner on our arrival date as well as free airport transfers. The lamb tagine and harira soup were one of the best we had on our trip and I would recommend eating at least once in the riad. GPaolo was not there on arrival but Mohammed, Fatima, Zahra and Rachida welcomed us like family from the moment we arrived and nothing was too much trouble. Mohammed was very friendly and always on hand to answer any questions or make any arrangements such as booking us into the local hamam called bains al hamraa which again was brilliant and very good value for money (500 dhms for 45 min hamam and 1hour massage). We were in suite 1 which had a large double bed and 2 single beds. On the plus side, it overlooks the dining room and hence was extremely quiet. The room was very clean but there are issues with the water draining in the shower and sink and no toiletries were provided apart from hand soap. However as this is an authentic traditional riad, my parents and I did not complain about this as we felt this is the price you pay for experiencing real morocco!one thing i did not understand is why the staff did not allow us to use the lounge in the riad until after GPaolo returned even though they knew we had no lounge in our room and it was far too cold to have our tea on the terrace. on the whole I would recommend this riad as a warm and friendly place to stay although this is not the place for you if you're looking for luxury.

Room Tip: Room 1does not have any view but was very good if you want peace and quiet.
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, December 24, 2013
Unfortunately another kind guest that do not take any information about a meaning of a Riad,they want a view in a traditional old Palais when everybody know that on the past was forbidden to look on the street almost for the women,also you can't have luxury if you spend less than a meal cost per night!!!!!!!
Thanks for the congratulations but for sure a suggest to get more informations when you select your place where to pass your vacations
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London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 19, 2013

I spent an amazing four nights at this Riad and I dont think my holiday would have been nearly as good without this Riad and the amazing service of Mohammed and his colleagues. I felt welcome there within minutes of arrival and just relaxing in the room was great.

The Riad is absolutley beautiful, clean and the breakfast is great.

A day trip to the mountains was arranged and we were given directions and advice on what to do during the day. Am planning a return trip passing through Marrakech next year so I will be back!

I would thoroughly recommend this Riad.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, December 24, 2013
I just meat this couple the day before they left the Riad,once again People who knos where they have to aspect for in a small Guest House where it's the warmer welcome of the staff and all the attentions paid to our guests make the difference:
Thanks next time I will share more time with you,enthusiastic persons make us the courage to preside
Shukran
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2013

We spent three wonderful nights at Maison Arabo Andalouse and really couldn't recommend it highly enough. Mohamed and his wonderful, thoughtful, friendly team simply couldn't do enough to make us feel welcome and at home. Their evening meals were delicious - and they very kindly let us eat on the roof terrace one evening - which was magical - but not for them, dragging the food up three flights of stairs. The building is wonderful and old - Fifteenth century Mohamed said - and it is directly behind the Baddi Palace and we were lucky enough to see the famous storks nesting just up above us. The rooms were all glorious and clearly the place is lovingly maintained and very well located. Overall - simply fantastic. Thanks to the whole team for a wonderful stay!
Chris & Colette

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, December 1, 2013
I do believe that my presence at the Riad is unnecessary as all the staff knows how receive guests with all their passion and professionalism '.
This is another confirmation of this couple which had fulfilled their wishes as to dine in the silence broken only by the calls of the storks on the large terrace.
Thank you dear guests for the recognition and appreciation of our efforts to give simply what you wish,and thanks to you my co-workers that even when there are not put into practice what I have taught you.
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Additional Information about Maison Arabo Andalouse

Address: Derb Touareg No 67 | K'Sibt N'Hass Kasbah, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in Marrakech
#37 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Maison Arabo Andalouse 3*
Official Description (provided by the hotel):
In the heart of the Marrakech Kasbah, the only Riad, which have preserve its initial structure and its Arabo-Andalouse decoration of the end of XIXeme century,Proprety of a merchants family of the old Mellah district.Leaned with visible palace "El Baadi" of XVI century where its storks are the attraction of ours terraces.Located at 7 minutes with foot of the place "Jemaa El Fna" and of the "Koutoubia" (Minaret).2 paying carparks kept at 3 minutes with foot. Plunge Pool 4 X 3 X 1.20Mts. Free High Speed Internet ... more   less 
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Also Known As:
Maison Arabo Andalouse Marrakech

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