We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect end to our magical Moroccan holiday” 5 of 5 stars
Review of Maison Arabo Andalouse

Save Saved
You added Maison Arabo Andalouse to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Maison Arabo Andalouse
3.0 of 5 Hotel   |   Derb Touareg No 67 | K'Sibt N'Hass Kasbah, Marrakech 40000, Morocco   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
35% off room rate
Ranked #47 of 461 hotels in Marrakech
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect end to our magical Moroccan holiday”
5 of 5 stars Reviewed April 1, 2013

A beautiful Riad very close to Jemaa El Fna and Palais Bahia. Paulo is an incredible host - so friendly and welcoming. Breakfast on the terrace every morning was a real treat. We stayed for 2 nights and could have stayed a week! It was wonderful and the rooms were beautiful - clean and beautifully decorated. A genuinely perfect place to stay in the hustle and bustle of Marrakech.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, April 2, 2013
Just few hours passed when this groupe of friends stayed at our Riad just for two days,immediately something happen,even they can be my kids,for the young age;we had a deepest friendly relation.
I discussed about, the not really enthusiastic, last reviews but very shortly they disapproved what others hosts has wrote.
Thanks for appreciate ours effort,I need those positive contacts for continue my mission.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

309 people have reviewed this hotel

Traveler rating
    266
    33
    4
    3
    3
See reviews for
88
133
12
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
København, Danmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2013

We - a Danish couple - stayed a week in the first floor room and enjoyed from the first day the most kindly hospitality from Mohammed and the lovely ladies in the kitchen. We were treated as family and if we had questions or a problem occurred - Mohammed were there to solve it! The riad is nice, clean and quite, and perfect situated just next door to the Badi Palace ruins. You find the lovely Place de Ferblantier with the recommended Koseybar around the corner and you can stroll to Fna and the souqs in less than 10 minutes. We enjoyed the beautiful architecture of the well maintained riad, the roof terrace, the breakfast and not least the the friendly " Hello - Ca Va?" when ever we came "home". We speak only French un petit peu and Arabic sway sway, so we were pleased that Mohammed could help in English. This was our first Marrakech experience. We will love to come back. Kjeld And Lene

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, April 2, 2013
Thanks to this kindly couple making also effort for understanding,I appreciate the fact of no complaining but unfortunately if you are not excellent or totally bad the review don't help us to maintain our position against the more and more strong competition,and the future guests are confused.
Anyway thanks for spending time for your comment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turin, Italy
Top Contributor
77 reviews 77 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 16, 2013

The Maison is located near the Palais Badi, and the Place Ferblantiers, close to the main attractions in the Medina and within short distance to the Square. The tiny street is very silent, calm and clean, with no shops or activities disturbing the rest. Inside the heavy entrance gate you find a tiny garden with tall palms and potted plants, tiles on the floor and the walls.
Mohammed and Zora warmly welcome you and do all they can to let you feel like at home.
The rooms we had (nr 8) had a wide terrace, a sitting room and a cozy bedroom, with nice Maroccan decoration. Almost every room has its own terrace and private space.
Soon the place takes you and you really feel it as your tight link to the city.
The only weak point are the breakfast, that is quite simple, and the bathrooms, again too simple compared to the remaining decor of the House.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, April 2, 2013
Thanks to this kind couple for all the appreciations of our Riad;
It seams strange the wikness of breakfast when 99% of the guests are comparing more then a 5 Stars hotel,where the quantity it's NOT quality.
For us it's difficult organise such kind of Buffet simply for the fact maximum capacity we can have it's 20 person for that reason we personify.
Probably a problem on communication with our staff accours!!!
Sorry about.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 13, 2013

Just returned from a 4-night stay at Maison Arabo Andalouse. Centrally located, it is a convenient base from which to explore the city, but it is a bit difficult initially to navigate the narrow maze of streets leading to it. I would suggest using their transfer service as some taxis don't seem to know the street, although having said that, we had difficulty locating the driver for our airport pick-up - my friend and I walked around for a full 15 minutes looking at each sign being held by a driver and did not find ours. Eventually, we went up to some men sitting on benches holding signs on their laps, and just kept repeating 'Maison Arabo Andalouse'...after a few minutes of this, finally one of the seated men stood up and nodded his head - he actually had been holding a sign for a different Riad...anyway, while the start was not very positive, the drive was okay. We also had a problem with our room (we had confirmed a triple room with 3 single beds for 3 women), but the room they gave us had a double bed and a twin in an adjoining room....lucky for us that one of our friends was unable to come at the last minute, since we were told the room we booked wasn't available...The rooms are basic, but adequate. However, they are incredibly dark and in order to even be able to see enough to pack, for instance, we needed to turn all of the lights on and open the curtains - crazy dark! We even went out on our cute little terrace to put make-up on because there wasn't enough light in the room. Both the sink and the shower leaked a bit - we tried to call their attention to it, but because of the language barrier, I'm not entirely sure they understood. Breakfast was simple - breads, fruit, tea and juice, but upon requests we got eggs a few times too - and guests can eat either in the small interior entry/office/reception area or on the terrace (but again because of communication issues, the time and location we requested for breakfast got a little confusing a couple of times). Mohammed was wonderful. His English is very limited (and our Arabic and French were non-existent), which made things challenging. He was helpful and spot on in suggesting places for dinner (Cafe de France has great veggie fare and a nice sunset as well as great for people-watching in the square from the terrace above, and Oskar had simple, but cheap and descent food). He also was great at providing maps, trying to explain places to us, and even led us out to the main street the first time, to be sure that we could find our way back. He also made a reservation for us at a Hammam/Spa and even walked us there! We did not have good luck, however, when we asked for his help finding a local guide to give us a 1/2 day city tour. First of all, the guide showed up 1 hour late, then, when we tried to verify the itinerary (on a hand-written list that Mohammed had given us), he told us that it was impossible to do all of those things in 1/2 day, but rather that our list was his usual full-day programme. When we insisted, he said he could do it all, but that he would charge us double the agreed price. When we refused, and said we would leave him and find another guide, he reluctantly agreed to what had been previously agreed between his agency and Mohammed. Then, he literally ran us through the city, rarely looking back to see whether we were still behind him, and was rude and agressive the rest of the trip. Back at the hotel, when Mohammed asked about the tour and the guide, we told him it was not his fault but that it had been miserable and we would suggest that Maison Arabo Andalouse does NOT use that guide in the future! He apologized (though not his fault), clearly felt badly and said he would call the company and be sure to not recommend that guide in the future. One last thing - we were 2 women travelling alone -we are in our early 40's and are very well travelled, but still had a few mildly annoying experiences in Marrakesh...particularly after 9 on the way back to the hotel. Nothing overtly horrible, but just had a few men clearly following us one night. We kept crossing streets (the big ones are horrible to cross by the way between the cars adn motorbikes - it feels like a game of human 'Frogger'), tried to look confident, walked into crowds, held our keys between our fingers in a fist in case we needed to use them and used every other trick we knew for losing unwanted attention. I just want guests who stay here to be aware that after dark, the little narrow streets do get a bit dodgy - so just don't forget to pack your street smarts - especially if you're women travelling alone! Overall, a descent place in a central location with a very helpful, well-intentioned Mohammed on hand! :)

Room Tip: We were in room 6, 'suite', with a double bed and smaller room with day bed. Nice, private t...
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, March 17, 2013
It is pity for those two ladies feasting the 40th anniversary,they make wrong choice of location.
Nothing was acceptable for them, starting for the Airport pick-up,the narrow maze alley,the caotic traffic etc......Arrived at the Riad where they confirmed for 3 persons without any cancellation in advance (firstly ask to reduce the price),complaining , king-size bed of 160X210 and in a saloon a single of 100X210,was not what they aspect!!!!!!!probably for the price paid they want 80 Mts Suite with 2 KING-SIZE Beds!!!!!(They let the room like a field after THOUSAND PEOPLE MEETING)they don't know what Riad it's with the 8 Suites and Standard-Rooms (they paid for a Standard but we give a Suite!!!!!!!!!)In state of original door, window,tiles-walls,zelliges-floor,,plaster-shower,brass-lampe even if renovated they have more than* 60/80 Years*,probably prefer; glass- walls and cut the palms and bananas of Moroccan-patio garden,to have more light for make-up.
The others reply of this review i let others hosts reply as they have done..... Hoping they will continue to do. Sorry for you,dears hosts,nobody follow you if you don't give the people the reason to do it!!!!!!!!! ........ Travelling it's reachable adventure ..........
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
101 reviews 101 reviews
64 hotel reviews
Reviews in 58 cities Reviews in 58 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed March 12, 2013

First the pro's: Maison Arabo Andalouse was very well located for all the of the main attractions (5-10 mins walk away from the main square and Souks). Additionally, Mohammed and the other staff were incredibly helpful. Mohammed really went out of his way to ensure that we found the right places and you could not have been a nicer host. Room is large, the bed is comfortable and the breakfast is fine.

Now the cons: We did not find the Riad to be particularly comfortable - with cold floor and dull lighting - very difficult to find your room at night. We had booked for 3 nights but left after 1 as it did not meet our requirements for comfort (the shower and bathroom were cold and overall the room felt very basic), not really what we were expecting. The pool is also only available in the summer months and is small.

I liaised with Paulo who was in Italy but responded to my emails.

This is an ok Riad - but not value for money. For the same price, you can stay in pretty decent 4* hotel which is more comfortable/superior. Although, the hotels tend to be away from the Medina (20 min walk or short cab ride away).

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, March 13, 2013
I wish those kind of guests of about 30 years old in future don't go any more on guests house,especially the delicious one,like, of the original born country,because they can't appreciate.
They prefer light spots in state of sophisticate and conveyable atmosphere asked at this kind of 140 Years old Palais,in future I will break-down a tails-wall original ( more than 70 years old) to be sure you can have central heating,and very large shower;
You can't compare with the 4 stars hotel at list you feel better on standard all over same world hotels.
Regarding the price you paid 45% less than due with above mentioned excuses.
Traditional authentic guest houses are not for you,Sorry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013 via mobile

I will keep this short and sweet - my boyfriend and I spent 5 days at this Riad and it was the most wonderful holiday. Special thanks to Mohammed and the staff for making us feel so welcomed and comfortable. Mohammed always went out of his way to ensure we were happy and experiencing the best spots to enjoy in Marrakech.

We will be back...thank you all so much. We'll never forget our stay.

Titi & Tata

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Manager at Maison Arabo Andalouse, responded to this review, March 12, 2013
I have noted all the desire of this couple feasting a anniversary,i gave all the informations to ours staffs,they,as usually,did much better than I can do,because for than to be helpful or to prepare a good Moroccan Diner become like a mission.
Franking speaking,great part of ours guests,after,many comparatives with same level competitors,they select us not only for costs reasons but more important for me,for human relations,not only for our cuisine or the service but the family friendly relations.
Thanks,dear guests and thanks at all the staffs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

Staying in an old Riad gives a more authentic Moroccan experience than staying in a modern hotel which has more amenities but looks and feels pretty much the same all over the world.

The owner Paolo and his staff did everything possible to make us feel at home in the Riad and to get the most out of our week in Marrakech. We really enjoyed our stay in the Riad and Marrakech.

Jemaa El Fna and most main sights are within walking distance from the Riad. The first evening Paolo walked half way together with us to make sure that we were able to find our way. He also gave us good advice on what to see and do while staying in Marrakech and helped us book trips to Essaouira and the Atlas Mountains.

Our suite at the Riad was perfect for us. Our 12 year old son had his own room and did not have to share the same room as my wife and myself.

Whenever the weather allowed it, we were eating breakfast on the roof terrace and it was really fascinating to watch the storks on the old Royal Palace wall just a few meters away.

One evening we were eating in the Riad. It did not come cheap but it was definitely the best meal that we had in Marrakech. Highly recommended.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, March 12, 2013
I can't be kind enough with so friendly lovely guests,for me it's not a job,i just receive friends at home,of course,i'm helped by staff,that it's my duty.
The Riad it's nice without any access because i think on this kind of Old Palais,not only people can spend a lot of many as to be gusts.
OK the cuisine we make it's bit expensive if you compare the rooms price,but again everything it's made like at my private cuisine,fresh,delight and international touch.
Thanks dear guests,your comments pay all my effort to explain my staff the meaning of my Riad.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Maison Arabo Andalouse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Maison Arabo Andalouse

Address: Derb Touareg No 67 | K'Sibt N'Hass Kasbah, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Romantic Hotel in Marrakech
#40 Family Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maison Arabo Andalouse 3*
Official Description (provided by the hotel):
In the heart of the Marrakech Kasbah, the only Riad, which have preserve its initial structure and its Arabo-Andalouse décoration of the end of XIXéme century,Proprety of a merchants family of the old Mellah district.Leaned with visible palace "El Baadi" of XVI century where its storks are the attraction of ours terraces.Located at 7 minutes with foot of the place "Jemaa El Fna" and of the "Koutoubia" (Minaret).2 paying carparks kept at 3 minutes with foot. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Tingo, HotelsClick, Priceline, TripOnline SA, HostelWorld and Venere so you can book your Maison Arabo Andalouse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Maison Arabo Andalouse Marrakech

Owners: What's your side of the story?

If you own or manage Maison Arabo Andalouse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.