We stayed over Christmas in December 2012, and Paolo's riad is truly a lovely place. From the common spaces, to the rooms, to the lovely rooftop terrace, there is great attention to detail, and everything is done just right. The riad was spotless, and the two rooms we had were both beautifully decorated. We loved the breakfast, and the Christmas dinner we had was outstanding.
Paolo will arrange for pick up from the airport, and excursions to just about anywhere. He, and all his staff, were always very helpful throughout our stay. We have traveled extensively with our 3 youngest children, and can honestly say this is one of the most enjoyable places we've ever stayed. Located in the Medina, it is within easy walking distance to many of those places one would most wish to visit. When we return to Marrakech, we will definitely stay here again.