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“Marvellous Marrakech Maison” 5 of 5 stars
Review of Maison Arabo Andalouse

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Maison Arabo Andalouse
3.0 of 5 Hotel   |   Derb Touareg No 67 | K'Sibt N'Hass Kasbah, Marrakech 40000, Morocco   |  
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35% off room rate
Ranked #45 of 460 hotels in Marrakech
newtownards
1 review
2 helpful votes 2 helpful votes
“Marvellous Marrakech Maison”
5 of 5 stars Reviewed November 14, 2012

Quite simply, this is an excellent riad, in a central location, with wonderfully attentive and accommodating staff. We used the taxi service provided by Maison Arabo Andalouse and this dropped us about 2 mins walk from the riad. Mohammed was on hand to help us with our cases and guide us through the alleys to the riad. On arrival, Gian-Paolo met us and both he and Mohammed chatted to us about the local area, places to visit, etc., while we were served some excellent mint tea and local pastries. The riad is situated within the Medina and about 10 mins walk from the 'big square' Jemaa el-Fnaa, Koutoubia Mosque, Saadian Tombs and numerous other sites of interest, so you're well placed for sight-seeing on foot. Even though the riad is located centrally in such a busy and noisy city as Marrakech, when you close the door, you're in an oasis of calm. Palm trees and banana trees stretch up from the peaceful courtyard, and here Fatima provided us with a great breakfast each morning. Mohammed is very attentive and always available to arrange taxis, trips and to provide helpful advice and guidance. The riad is tastefully decorated throughout, with Berber influences, magnificent wooden doors and wonderful lamps. We stayed in Room 7 and it was clean, comfortable and perfectly fulfilled our needs. There's an airy roof terrace, so if you can't face another adventure through the labyrinths of the souks, you could easily spend your day lazing quietly on a lounger, under a shady canopy. All in all, a great place to stay.

Room Tip: Mohammed said the Wi-Fi might not reach our room, but we stayed in Room 7 and access was fine.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, December 16, 2012
I meat this couple before I returned in Europe was afraid for the long stay and Mohamed and others local staff, taking care,as for the guests reviews it's seems they are very satisfy and sometime they prefer the local staff to feel more relaxed, for that reason after given my impression and suggestions about what to do and see at Marrakesh and nearby,I prefer the staff as more contact with the guests.
Even the WiFi seams appreciate.(usually not rich the Junior-Suite 7)
Thanks to Guest and tanks also ours staff.
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308 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2012

Marrakech can be rather overwhelming for those who have not been before - and even for those who have! This is especially the case if you stay in the old city rather than in the 'new' town - which you really should if you want to really experience Marrakech.

Fatima, Zara and Mohammed - the staff at Maison Arabo Andalouse are wonderfully kind and caring of their visitors needs. And incredibly helpful.

I travelled for a long weekend with my daughter and I cannot fault the service. The Riad entrance is just a brief walk from the road where the taxi drops you, down a couple of narrow (but well lit) alleyways. However, Mohammed was waiting when we arrived, walked us to the road every night when we went out, walked us to the nearest Bank ATM when I needed to withdraw money, set us on the right road for the nearby Koutoubia Mosque and the Djemma el Fna Square (all just a short walk, but easy to get lost without first hand advice) and was waiting (heaven alone knows how he knew!) when we came back late one night from a lovely evening at a restaurant the other side of the medina.

He is also incredibly helpful at general advice on what to see. Whilst I had been before and had planned most of my trip meticulously, it was Mohammed who pointed out that we could take a wonderful horse drawn carriage (they are everywhere, used by Morrocans and tourists alike) for a tour, choosing where we would stop and for how long - ie just renting by the hour - and choosing where and when we wanted to finish. We visited two of the fixed price government run artisanal centres and the Majorelle Gardens - including a tour of some of the new town and the walls and gates of the old city, stopped for a drink whilst all the while the carriage waited for us. And for the princely sum of just under £20.00 for just over two hours.

The only small issue was that we were not given the room we had specifically chosen and confirmed with our booking. However, everyone was so charming and another room - which my daughter adored - was offered the morning following our arrival - so really no complaints.

As we went in November, the roof terrace wasn't open - although Mohammed did show it to us. Its wonderful - and a great addition to the Riad when the weather is right.

All in all, it may not be a fancy hotel but it is beautifully decorated, feels authentically and wonderfully Morrocan, was spotlessly clean.

Perfect place to stay.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, December 16, 2012
I' m sorry for the room problems,even if finally was appreciate,at those time only another suite was available but on stand -by for another guest coming from Australia,it is important that our staff don't feel obligate to be kind but just do it's job like a ceremony,me and ours Guests appreciate for that reason they know where they go and they are happy when everybody it's back satisfied
Thanks
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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 10, 2012

First off, to those few who have complained about this Riad, remember you are staying in Marrakech for a more than adequate price, and at a PRIME LOCATION. Taxi drop off is just a 2 minute walk from the riad, they can send someone to meet you if required.

The host, Gian-Paolo, is a charming man, very welcoming and was always inquiring about my needs. The rest of the staff was also very professional, special thanks to Mohammed who has made my life easier during my stay!

The room I had was number 6 I believe, a suite with a private balcony on the first floor of the riad (note this was a COMPLIMENTARY upgrade from the room I had initially booked). Room size is more than adequate, remember this is a Riad, not a five star hotel!

As for the location, you cannot ask for a better one in this price-quality range. Literally a 7 minute walk from Jemaa el Fna place, close to many other attractions as well. Overall this was the best 3 nights of my 12 night Moroccan trip.

Room Tip: Room 6 i believe is the one with a private balcony, very quaint with a separate living room as well...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, November 12, 2012
We try to give to ours guests all ours informations we have for experience,we appreciate the fact the guests respond to not opportune comments on previous review.
Thanks my friend I hope to welcome you and your girlfriend soon,the suite n° 6 will wait for you; do not forget also our cuisine,know you appreciate all local differers products.
See you soon
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Brasilia, DF
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2012

The hotel RIAD MAISO Arabo Andalouse in Marrakech was a pleasant surprise. We were hosted in the period 9-12 this month. The cozy atmosphere and the details of the Andalusian decor impressed us. The austere facade offered us a wealth of architectural details inside. Everythingauthentically Moroccan.
Inside the bustling heartof Marrakech the hotel is in a quiet locationwith an atmosphere of fantasy.
The location is good, within the Medina, enabling us to go to walk to museums, the Koutobia, the souks and the famous Jemaa El Fna.
The owner Paolo was very courteous, always availablefor guidance tourist sites. We received, according to tradition, with mint tea.
All the staff are very helpful and provided us with all the necessary support.
The breakfast is rich and elegant.We had the opportunity to have lunch specialties of the house.
The interior is very well maintained and clean.
We wouldrecommend the Maison Arabo Andalouse who want to enjoy an authentic Moroccan atmosphere and quality.
An exotic and unforgettable trip.


Sonia Gadelha and André Godinho

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, October 21, 2012
I feel little bit embarrassed concerning this very very kind couple arrived alone at our Riad,because they haven't receive our mail for transport assistance,so the taxi driver let them to the other side of the Kasbah,they was tired and confiused so they did't want to go out for lunch so I offer my lunch friendly relations start,appreciating our cusine for great parts of meals and listening our suggestions for the bustlig Medina,they really appreciate and relaxed,that it's my pleasure. Obrigado
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Aarhus, Arhus, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2012

When we arrived in the morning after almost no sleep after a long travel, Muhammed waited for us when we got dropped off by the taxy near the Riad. He welcomed us and showed us into the most peacefull little courtyard with banana palm trees, fountain and singing birds. We were served mint tea and homemade moroccan pastries made by Fatima, one of the sweet women working there. All the way through our stay we were so good taken care of by all of them. Delicious food in the morning, recommendations and day programme discussing with Paolo.

The room itself was quiet, spacious, beautiful and clean. The Riad is in a very quiet and hassle free area of the medina, and close to the big square, shopping and some big monuments. They also have a nice roof terrasse, where you can look at the ruins of Palais Badi and say hello to all of the storks there. We have travelled a lot of places, but never experienced such hospitality as here.

They can also arrange day tours, book events for you etc. We went on a trip in the Atlas Mountains and stopped by mosque Tinmal, which we can highly recommend.

Thank you so much, hope to come again some day! :)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, October 10, 2012
Young couple so polite and well educate that it's more than a pleasure to get as guest,also,because a little inconvenient on one of our Suite i took the advantage to ask to young Architect and this husband ideas on Muslim decoration,for where they are passionate.
What also to say,if not that when those charming people leave it's a part of your life gone with........
Thanks for giving me the courage to continue..........................
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Katy, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 6, 2012

where can i start? even before our arrival, gpaolo and mohamed were making sure out trip was nothing short of amazing, we were picked up at the airport, then as soon as we got to the riad, mohamed was there to greet us... my husband , our 7 yr old son and i.. we felt not only welcomed, but cared for... fatima, sarah are just wonderful... and mohamed went way beyond duty in order to help us with all our requests, from getting mc donalds for our son, to arranging our day trip to ourzazate and other destinations .. (highly recommend it) ... we got to enjoy sarah's expert cuisine. breakfast was served in the quaint indoor garden, and it was rich in quantity and flavors. my husband and mohamed shared each other's cultures which enriched our stay beyond our expectations. the riad's location is perfect, within walking distance to all things, i do suggest a guide , as the medina is an intimidating maze... now, the riad itself, is just gorgeous! the rooms well sized, and an example of moroccan decor.... have no doubts to book here, your only regret will be to leave this oasis ,a jewel found in the midst of the bustling city of marrakech... we will be back!! (francisco, gabriela and jose antonio!!!)

Room Tip: all rooms are great! we stayed in the 1st floor which had a balcony, with view of the interior garde...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, October 10, 2012
I get informed by our staff about the kindness of this couple,witch they feel at home even with some difficulty on the language,it's trough when you speak with the language of the heart all communications are simplify.
No others comment for me are available,except the fact than all what the guest prove and feel it's the true.
Special thanks,from all the staff,more than a tip they appreciate their job.
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Katy, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2012

A beautiful Riad with an outstanding roof patio where you can watch the storks come home from dinner. Ask for Tajin: "made for Prince", and Mohammed will make it happen. Tell him Sandokan sent you.

Our family trip to Marrakech would just not have been the same without the beautiful staff of the Riad. Paolo, whom we never met but through email, was also a gracious host. Hands down recommend this place.

Please do tell Mohammed Sandokan says hi...

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPaolo B, Owner at Maison Arabo Andalouse, responded to this review, October 19, 2012
I am GPaolo the gracious host who speak this kindly guest,now I know the Sandokan history helping the guest kids to have same activity at the Riad.
Witch pleasure to correspond with the guests about the personification of own visit,try to share my one experience.
After my contribution don't need my presence,staff help them to discover our delicious cuisine ours corner on one of three terraces, where to listen the storks territory mark or simply read a book.
Those are the really pleasure.
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Additional Information about Maison Arabo Andalouse

Address: Derb Touareg No 67 | K'Sibt N'Hass Kasbah, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Marrakech
#39 Family Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maison Arabo Andalouse 3*
Official Description (provided by the hotel):
In the heart of the Marrakech Kasbah, the only Riad, which have preserve its initial structure and its Arabo-Andalouse décoration of the end of XIXéme century,Proprety of a merchants family of the old Mellah district.Leaned with visible palace "El Baadi" of XVI century where its storks are the attraction of ours terraces.Located at 7 minutes with foot of the place "Jemaa El Fna" and of the "Koutoubia" (Minaret).2 paying carparks kept at 3 minutes with foot. ... more   less 
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Also Known As:
Maison Arabo Andalouse Marrakech

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