1 week stay 08/10/11 - 15/10/11
Firstly, I must apologise to Paolo for promising to write a review and not doing it sooner. I hope you remember me and Tania!!!
The Maison Arabo Andalouse really does deserve all the praise it is given on trip advisor.
This was our first visit to Morocco and Marrakech and right from the initial booking, Paolo and his staff could not have done more to help us if they tried. The level of communication and helpfulness far exceeded any hotel I have ever stayed at. Do not be afraid to email the Riad with your questions before travelling, you are guaranteed quick answers. I had already planned a full week of excursions, average costs and an evening catered towards the proposal to my now fiancé at the Riad all months before travelling.
What makes Maison Arabo Andalouse stand head and shoulders above the competition is the people running it and the staff. Paolo was the perfect host and I have to say a huge thank you to Mohamed, Zara and Fatima as well. Mohamed is like the uncle I never had! Despite the language barrier they are a few of the kindest people you will ever meet. We was extra lucky to have the whole Riad to ourselves for 3-4 days of the 1 week stay and we was treated like royalty. It was such a personal and family orientated treatment that we left feeling like we was leaving behind 4 very good friends. How many other Hotels can you say that about??
The hotel is kept extremely clean day and night. It has a tranquil and relaxing atmosphere and is beautifully decorated throughout. Whilst some of the rooms are very spacious, do not expect the rest of the Riad to be the same. Afterall it is located down a side street/alley typical of Marrakech. It is by no means short of space however. The roof terrace is beautiful and catches the sun until very late in the evenings. You can take some very iconic pictures across the roof tops when the sun sets behind the mosques. The Riad is also situated next door to some old ruins where hundreds of stalks come to nest in the evenings. From the roof terrace you are literally about 10 feet away from some of the nests. They make the strangest noise with their beaks aswell!
I have to be objective and say that the one and only down side to our whole experience at Maison Arabo Andalouse was the level of noise some nights from the property opposite on the other side of the alley. The property is clearly owned and lived in by locals and contained a large family with children and a dog. Both were noisy a few of the nights till quite late. Paolo did mention that they had made a complaint to the local authority about the dog, so hopefully the issue got resolved.
The hotel is ideally situated just 5 minutes walk down two straight roads from Djemaa El Fna market square and the Souks. And with in easy walking of the Saadian Tombs, hammam spas and Bahia Palace. Marrakech can easily be intimidating to new visitors with its many alleys and hustle and bustle. On our first day exploring, Mohamed offered to walk with us as a guide to show us our way to the main areas of the city. He also made the various Hammam bookings for us and liaised with other tour operators on our behalf in French to ensure all bookings and times was understood. He even took us to the Hammam because we got lost. This sort of help from the Riad removed so many of our fears and worries when walking around on our own. All of Mohameds recommendations was perfect. For excellent food at ridiculously cheap prices, you have definitely got to eat at Oscars. It is very basic inside and feels a bit like a British Cafe, but the food is some of the best we tried when looking for a nice place for lunch or basic evening meal.
The food at the Riad was lovely although I do not expect many guests to eat there given how cheap the surrounding restaurants can be and you want to soak up the atmosphere that Marrakech has to offer at night. We did have breakfast every morning in front of the plunge pool though and it was delicious and very private. Mohamed even offered to go to the shops to get us our favourite items when they ran out. The staff at Maison Arabo Andalouse really did not allow us to lift a finger to help. Mohamed even had a go at me for carrying my own suitcase down the stairs!!! Bless him!
On a personal note, two moments stood out for me above all others. The first was the celebration of my 30th birthday at the hotel. Paolo arranged a meal in the dining area for all the guests including a few that had left a few days earlier and presented me with a gift for my birthday. What a genuine and nice gesture. Very heart felt. The second and most important was my engagement on the roof terrace. Paolo and Mohamed had decorated the roof terrace with hundreds of candles and rose petals scattered all over and put together a three course meal for after my proposal. It was a magical night made perfect by the staff. Poor Mohamed ran up and down two flights of stairs and a million times that night with plates and food. Even out of breath he managed a constant smile.
Thank you for an unforgettable holiday Paolo, Mohamed, Zara and Fatima. Myself and Tania are struggling at the moment to book a holiday to any other destination when we both keep ending the conversation with "I miss Morocco". We will 100% be back again!
Many Thanks and Kind Regards,
Mike & Tania
My first tip would be to contact the hotel directly if you are planning a stay of 5 days or more. Y...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
How can refuse something at a joung fiancée,i try to create a atmosphere unforgettable,at list for the special occasion.
Report response as inappropriate
I hope others couples will imitate the event so i will get improve for better welcome the guests.
The barking-dog noise has been resolves,the property noise on opposite alley are more quite due the kids grows this it's the very heart felt of Casbah.
Hoping to have you for your Haney moon, Thanks.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.