we are a couple in our mid 20's and stayed at riad des arts for 7 nights in the 'collonial tent' room at riad des arts.
We went for the transfer from the airport. We rang the hotel and arranged this for our arrival only, this cost 17 euros, this is expensive considering a taxi to the airport costs around the equivalent on 5-7 pounds. However, we were glad we did this as we never would have found the riad without the taxi driver taking us from the cab rank to the riad on foot.
Dont bother on the way back, by then you will know where you are, you can carry your own bags across the square and negotiate the taxi fare. Managed to get it down to 80 dirham on the way back, about 6 quid-ish.
The riad is down an alley, off an alley, it is very quiet and peacful inside, whilst outside it remains pretty mad. We never felt intimidated walking down these alleys, it is well lit and even when there was anyone hanging around they ignored us completely.
The riad is unexciting from the outside, just a fancy outer door, to which you will receive a key on arrival. This leads into a small hallway, this hallway leads onto the coutyard in the middle where you eat breakfast, it is open to the air and has a small plunge pool, it is very pretty. There are lots of drapes etc, see photos on hotel website, they are well taken, making it look slightly bigger than it is.
The collonial tent is very nice, again smaller than in the photos. There is a lock on the door and the air con works. during the heat of the day the tent did heat up, this is to be expected with a tent I suppose, but you should be out during the day anyway.
The tents front door leads straight onto the roof terrace, the tent does not have it's own private terrace, but we had the roof terrace to ourselves most of the time, again, lots of drapes, a few cacti and very peaceful.
Breakfast at the hotel was very nice, croissant, bread, jam, coffee, very fresh OJ etc. You obviously cant expect a full english, bread etc was fresh and the setting, in the courtyard, open to the air is very nice.
Paying was easy enough, they took debit/credit cards and did not try to overcharge us, There is a 2 euro a night tax, factor this into the cost of your stay.
There are a few english speaking staff but most speak french/arabic only, my schoolboy french got us by.
Overall a pleasant stay. I would only say that when staying a week there were a few times, on the hottest days, that we wanted a swimming pool, we ended up going to a water park to cool off one day. This is no criticism on the hotel, we knew it didn't have a proper pool, we just didn't think we would want a pool so much. If I came back to marrakesh for a weekend I would stay here, if I came for a week then I would get a hotel in the gueliz/hivernage.
Marrakesh itself is great, You will regularly find yourself driven at by people on mopeds even in the smallest alleys, but no-one seems to crash, it's like a massive game of chicken where the winner dies last, same on the roads.
People trying to sell you stuff generally just needs a firm 'non merci' Henna women will grab ladies hands to try to show their work, just pull your hand away and say no. In the souk get a starting price, offer a third, pay about half, or less, if he asks for a starting price from you make it ridiculously low, then see whet he says. The main alleys through the souk are more expensive than the smaller side alleys. The market at the jma el fna was comparatively the most expensive and touristy.
Oasiria is a water park just outside the city, there is a shuttle bus, nice enough, incase you feel like a break from the heat/city.
Kosy bar, 15 mins walk from the riad des arts, roof terrace, serves the good local wine for about 11 pounds a bottle, good view at sunset/during the night. Their rose was best, caberne something. french wine costs about twice as much.
Cafe grande poste, 30-40 dirham taxi ride into the gueliz, nice place, we got a three course meal for two with 2 bottles of wine for 75 quid.
You will likely get woken up by the muezzin with the clal to prayer, you notice it less as your stay goes on.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.