Having stayed in another Riad for a whole week I felt the reviews of this North Medina establishment just simply did not live up them!
The interior of the riad is nice but it isn't special and the decor needs touching-up. The plunge pool looked uninviting. The big letdown is the roof terrace which in no way matches the website photographs - it is small, bity and clumsy with some uncared for foliage and with not enough loved plants it tends to look grey, dusty and abandoned. The dining area on the roof resembled a bicycle shed.
The breakfasts mainly consisted of bread with a bit of fruit salad and yogurt. The coffee, water for the tea and milk came in three big utilitarian thermos pots...an ugly sight first thing in the morning! I am sure that if we had have asked for eggs for breakfast we would have been given them but everything felt as if it would been too much trouble and only twice in the whole week were we served Moroccan Pancakes!
The very average quality of the breakfast put us off dining there in the evening...and those that did dine there gave us lack lustre reviews. We all noticed that the evening meals were prepared well in advance and left sitting uncovered in the kitchen...a big microwave oven could be visibly seen and that the cook was long gone by evening!
We saw both the owners across the week but they disappeared in the afternoon and not to be seen again till the next morning...I think this is a big mistake - it felt as if their loyalties and interest in their business, staff and customers were divided!
Our room was lovely and the interior of the Riad was pretty but the outside spaces let it down badly.
I have stayed in a much better Riad with much more attentive staff who used their initiative to make you feel comfortable and welcome at a much lower price and in a better maintained part of the Medina. For example it is cold at night and we had to ask the staff to light the fire in the living room on several occasions.
It is the little touches that matter when you are away from home and staying in someone else’s care and this riad just simply didn't have them!
The overall feeling we got was that the management were Dirham pinching, which is most unwise!