Last December I stayed at the L'heure d'ete with my family.
I requested airport pick up on arrival to Marrakech, which they organized properly. As we arrived, the driver was waiting for us.
As the hotel is in the medina, there is no way that the taxi can take you directly to the entrance of the hotel. So the taxi left us a few minutes away and and then another person with a pushcart led the way through the winding and narrow streets to the hotel.
The hotel has an excellent location, as in 10 minutes you can walk to Djema el Fna, which is the center of activity of the medina.
From Djema el Fna, you can find all kind of restaurants, shops, etc all around, including the famous dinner places inside Djema. ( We had dinner at the 81 and the food was very good ).
Front desk staff was very friendly on our arrival.
The rooms are spotless clean, and the whole decoration and furniture looks like brand new. If you are looking for a really clean room, this is it. No Telephone or TV in the rooms, but WiFi internet worked ok most of the time.
The breakfast in the terrace was kind of basic, but delicious. The fresh orange juice is fantastic. You have bread, butter, jam, as well as coffee or tea. There is a fantastic view from the terrace also.
Only light concern might be that credit cards are not accepted at all , and payment is only cash either in Euros or Dirhams.
Overall a nice experience and absolutely recommend it !!!