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“Beautiful Riad in a great location” 4 of 5 stars
Review of L'Heure d'Ete

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L'Heure d'Ete
96, sidi Bouloukat, Marrakech, Morocco   |  
Hotel amenities
Ranked #87 of 460 hotels in Marrakech
Newcastle, UK
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
“Beautiful Riad in a great location”
4 of 5 stars Reviewed February 24, 2013

We stayed in this Riad for three nights before heading off to Rabat and Fez as part of our week stay in Morocco.

The Riad is perfectly located just a couple of minutes away from the square – it really was the ideal place for us to go out exploring as we could just pop back whenever we needed or wanted to The area, although down a winding alley felt safe even at night.

It was lovely to be welcomed on our initial arrival with a mint tea after a long day of travelling and the room we stayed in was lovely and beautifully decorated. There was a great en-suite with powerful shower. The room was cleaned everyday and was spotless. We found it particularly useful to have a safe in the room and WIFI access was possible at times although the signal wasn’t great and we ended up going down to the courtyard when we needed to use this facility. We also appreciated the breakfast being part of the room fee although it was relatively small (compared to what we have had elsewhere) it was nice and the serving staff were very friendly.

Although our stay at the Riad was mainly positive there were some areas we felt could be improved – which reflects our 4 star rating rather than 5. After reading other reviews on Tripadvisor we decided to book the airport transfer. We were pleased to have paid for this (we were arriving at night and didn’t feel confident finding the Riad ourselves) however it would have been helpful to know in advance that the transfer would involve two people taking us to the Riad. With our limited French it took us a while to realise this when the person who collected us dropped us off in town to be taken by another. The porter had a cart to transport our luggage but having light bags we decided to carry these ourselves. The porter however hung around the Riad for a while and we felt this was because we didn’t give him a tip – but when you are paying 20 euros for the transfer we assumed the Riad would be covering this.

We are not sure on whether there is a reason for this, as we came across the problem in Fez too, but we were not given a key to the outside door of the Riad. On most occasions we did not find this a problem - we rang the doorbell it was answered promptly. There was one occasion however when we were left standing outside for over 10 minutes in the evening. Having rang the doorbell a few times and were still waiting a member of staff at the Riad opposite even went up to his roof terrace and shouted across to ours. It took the Riad’s staff a further 5 minutes for someone to answer the door to let us in. We were informed this was due to showing new arrivals around but having an external door key would have meant this wasn’t a problem.

The male reception staff were friendly and very helpful in suggesting places to see in Marrakech however we, as another reviewer has also mentioned, felt it was inappropriate to suggest guests give them a 5 star rating. No accommodation provider should be asking guests to do this regardless of the current economic climate.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • English first
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English first
Las Palmas de Gran Canaria, Spain
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 18, 2013

The Riad is down a back street off the main square I'm the medina, a little scary for a first time visitor, the rooms are quite basic, not tv, and no Internet, I ended up not staying there and tey were okay with that I think in future I'll need to check trip advisor more closely

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 30, 2012

Positive:
1. Good location to stay. The riad is just 2 minutes walk from Jemaa El Fna and within proximity to major attractions in Marrakesh.
2. Thank you to the ladies to clean our room neatly everyday!!
3. Quiet at night.


Negative:
1. Don't be fooled with the rating of this riad. It is NOT AS GREAT AS the rating show on this website. On our check out day, two reception staffs urged us to rate the riad's review all "excellent". We found this action is too much.

2. On the checkout day, we asked the receptionist help to call our preferred taxi driver. They pretended to call and quickly tell us that the phone call didn't go through. Instead, they suggested us to arrange airport transfer with the riad, which is triple times more expensive.

3. Breakfast was good but serving time too slow. The terrace cafe was empty, and all foods are ready made. However, still took them 20-30 minutes average to serve breakfast.

4. WIFI doesn't work all the time.

Room Tip: Choose upper floor rooms. Ground floor is too dark.
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Blanc, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2012

We stayed 3 nights and found that the location just minutes from Jemaa-el-Fna square. We had the Riad arrange an airport pickup and the driver was waiting for us when we got off the plane. Hammou greeted us and took us to the terrace for mint tea. Each night we would return from eating in the food stalls in the square or the many restaurants for a glass of wine on the roof terrace. Languages French, English, Arabic and maybe more. If I go back I would stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granada, Spain
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2012

It is a nicely decorated riad very well located. The rooms have too thin walls so you hear everything. Bathroom smells. In general, a good place to stay but without much privacy. Bbreakfast was not particularly good, in fact I disliked it very much.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRAKECH
1 review
5 of 5 stars Reviewed May 11, 2012

We spent a couple of days in Marrakech , we satyed at Ryad L'heure D'ete for 3 nights , all went well , the breakfast we had in the small garden -terrace was so perfect and delicious.
My stay here is marked in my life.i will not forget this experience , i recommend this kosy and nice riad to everybody going to Marrakech . Staff is there for you namely : Hammou and fatimzahra,
All is all , you are welcome in this small-kosy Riad to realize your dream , and spend your experience in the bustle ,hustle of the Medina.

Room Tip: Rooms in the second floor
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Lisboa, Portugal
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2012

Very nice and quiet riad in the center of the Medina, two minutes away from the Jemaa-el-Fna square. Staff are nice, friendly and helpful, rooms are cosy and breakfast in the terrace is a must.

Room Tip: ask to see before if possible
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about L'Heure d'Ete

Also Known As:
l Heure d Ete
l Heure d Ete Marrakech
Address: 96, sidi Bouloukat, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#40 Best Value Hotel in Marrakech
#70 Family Hotel in Marrakech
#164 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
It is in the fascinating shrine of the Medina, sheltered from too much modernity, that you will find this welcoming house that was a traditional Marrakchi family mansion until 2006It took 2.560 trips by donkey drawn carriage to bring all the new materials needed to renovate the house and make a dream come true. But all our efforts have been rewarded and l'Heure d'Eté is now a lovely ryad proud to combine the discreet comfort of stylish modernity with the best of age-old Moroccan traditions. 13 rooms and a suite are distributed on three different levels around a glass-roof patio-lounge that can be opened at will to enjoy the best of the season.L'Heure d'Eté is located in the vicinity of Jemaa el Fnaa Square (3 minute walk) and will provide you with all the expertise and comfort you need to enjoy the unforgettable beauty of the red city. ... more   less 
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