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“Great for a traditional Marrakeshi experience!” 5 of 5 stars
Review of Riad Quenza

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Riad Quenza
24, Derb N'Kahl Rabba Lakdima, Marrakech 40008, Morocco   |  
Hotel amenities
Ranked #290 of 460 Hotels in Marrakech
Basingstoke, United Kingdom
Top Contributor
79 reviews 79 reviews
41 hotel reviews
Reviews in 44 cities Reviews in 44 cities
76 helpful votes 76 helpful votes
“Great for a traditional Marrakeshi experience!”
5 of 5 stars Reviewed March 22, 2011

Riad Quenza is a great choice if you are looking for something in the centre of it all but within a peaceful and relaxing environment.
Located down one of the many twists and turns in the souk within the medina, I would recommend paying the extra for airport transfers. From the Djemaa el fna it’s about a 5 minute walk and I don’t see how anyone could find it on their own! Everything in the old town is an easy walk so there is plenty of shopping and good food to be found pretty much on your doorstep.
On arrival we were greeted with some refreshing mint tea followed by a tour of the Riad. It’s on 3 levels with a fantastic roof terrace for lounging in the sun or relaxing on big cushions and reading a book. There is also a hamman which we were shown but didn’t find the time to use. Due to the cold evenings food was served on the found level in the courtyard however I believe the serve meals up on the roof in the summer.
We stayed in a room on the first floor which we found provided us with everything we needed – a comfortable bed, hot shower and plenty of space. The only downside is that the room can get a little musty but you can open the shutters and the smell soon clears. Sound also travels quite well around the Riad but as we only spent time there sleeping and relaxing on the terrace in the evening it wasn’t a problem. On the plus side sounds from the outside are kept out and we had a great night’s sleep which was only broken when we were woken by the sounds of birds in the morning.
Breakfast was included and we enjoyed various pancake/cakes each morning with a glass of fresh juice. The option was also offered for lunch or evening meals at an extra charge. We had dinner on the first night which was well worth it as we arrived quite late and didn’t fancy trying to negotiate the souks straight away!
Overall I would definitely recommend Riad Quenza if you want something that feels like you really are in Marrakech. I loved the decor and the general feel of the place and will stay there again when next in Marrakech.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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36 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
UK
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2011 via mobile

Nothing could have prepared us for the pure madness of Marrakech. Arriving in the early evening and nervously having our luggage carted around the square, we finally came upon the darkest alley unimaginable with a scatter of dodgy looking Morrocan lurkers. We were presented with a fancy wooden door and the porter hanging around for his tip (please don't be stupid like us and tip 50MAD, 20MAD will suffice). Anyway, inside was a pure calm and beauty from the madness and noise of the outside streets.

Mustafiv the riad manager spoke perfect English, welcoming us warmly and showing us around the stunning riad. Everything was perfect from the large room with the equally LARGE bath tub to the free hammam and massage and the awesome breakfast on the terrace. We felt the riad was a true haven of tranquility and by far the best value for a riad. We're staying in the dollar DES sables which I will review once I have been there, but so far the quenza had come up top trumps.

The only downside is the location. The medina is an absolute maze. Best tip is to find your way back BEFORE the souks close around 9. We were hassled in the dark alleys by Morrocans telling us things were closed and not to go down there etc thankfully we were rescued by Mustafiv who saw us in passing whilst we were heading the wrong way!

Despite all this however, it is highly recommended!

  • Stayed March 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
1 review
5 of 5 stars Reviewed November 3, 2010

Beautiful, traditional, and romantic.
Great location, friendly and accomodating staff.
Stayed for 4 nights and would recommend it to anyone coming to Marrakesh.;

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vienna, Austria
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2010

If you are looking for a real taste of Marrakesh, this is your place. Situated in the middle of the medina, a five minute walk to Jemna el Fna and a two minute walk to the Square of Spices, the riad offered us everything we hoped to find in Marrakesh: a friendly, clean room decorated with beautiful colors and local furniture, birds singing in the yard early morning, a tasty breakfast on the roof terrace, and attentive staff. When booking rooms, ask for the ones situated on the upper floor, they are more airy and light. The only criticism concerned the bathtub, which - although clean and beautifully decorated - was clogged. However, it did not take away the beautiful atmosphere of the house. When there, look for Ali, the manager of the hotel who was always ready to help us with any advice we needed.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bromsgrove, England
Top Contributor
116 reviews 116 reviews
45 hotel reviews
Reviews in 67 cities Reviews in 67 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 19, 2010

Had wanted to stay in an authentic Riad - and this did not disappoint. Had declined the offer of an (expensive) collection from the airport - so took a taxi to Jamaa El Fna (Dh100 - approx £8) and then phoned Ali on the provided number. He came and then took us to the Riad on foot - a five/ten minute walk. There is no way you would find your own way!

We had opted for the Zafraan suite - it had a window, very comfortable four poster bed and large bathroom, with enormous sunken bath (plenty of hot water available). Our friends room had no window to outside world - but did have a four poster shower!

The Manager, Ali, most helpful and seemed always available. Breakfast was simple - fresh orange juice, pancakes, bread, honey/jam and tea/coffee.

The markets/souks are an unforgettable experience - you can wander round for hours - but don't forget your way back "home". Beware of locals who "want to practice their English" - but want to take you to their favourite areas/shops/stalls.

Initially the shopkeepers seem over bearing in their efforts to entice you in - but after the second day you are able to walk past without feeling uncomfortable. If you do intend to buy, you must barter - there are no price tickets and the first price mentioned is normally more than double what they really expect.

  • Stayed February 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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USA
1 review
5 of 5 stars Reviewed October 15, 2009

We went to Marrakesh in November 2007 for a long weekend, whicle visiting Spain. From Madrid there are 2h flights with Easy Jet, very cheap.
I wanted to stay in a traditional marrocan house, a riad, not in a modern hotel. We stayed at Riad Quenza.
The riad was not bing, about 6-8 rooms, each with a name and a flagrance of a spice. We stayed in the ZAAFRAN room, the shafron.
Everything looked so authentic, I realy felt like in Scheherezade. Each night we dinned inside, they prepared traditional maroccan dinner for us.
The city is a very strange combination of smells: spices, leather, smoke and dyes. Most of the time, you don's like the smell. It's so easy to get lost on the streets, there no street names and they all look similar. We paid a guide to show ua arround, expecially goind in the Medina.
Don't buy too many things from there, you will end up having a bad barging, even though they convince you it did a good job barganing.
My husband was repeteadly told...he has a berber smile...he hot good prices. Not true! Decide from the begining how much you are willing to spend on anything that you want to buy and don't ever pay more!
When you start negociating for the price, start with ofering 10% of what they are actually asking. The real price is somewhere around 25% of their asking price.
Overall, I liked the experience. This was my first trip into a arabic country.

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Maidstone, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 25, 2009

We arrved and were met as planned by Ali, who we assumed was the manager. A lovely meal and a bottle of wine had been prepared as requested by his colleague Naima, a wonderful young lady who seemed to work from morning till night non stop keeping the rooms clean and preparing breakfasts and any evening meals required. She prepared yet another amazing 3 course meal during our stay, which surpassed anything we'd eaten in Marrakesh!
The Riad is a perfect location for access to the Jemaa El Fna Square. Be prepared to be pestered by shopkeepers as soon as you walk outsiide the security of the house. You daren't even make eye contact as you wll be immediately "pounced on".
We were warned by Ali not to be drawn into negotiations if we wanted to purchase anything, or to eat out, as he had "family and friends" in business locally. He could introduce us to these people, who would "give us the best deal as he was a local".
He later told us that his comissions from other activities has depleted because of the drop in tourism.
Therefore when we wanted a nice restaurant, we asked for his advice. He was only too pleased to personally take us to a restaurant which was virtually on the doorstep. He had a long conversation with the waiter and personally presented us with a five course set menu, and then departed. This menu had 5 courses, which was far too much food for us, and much too expensive for the surroundings (a table set rather sparcely in a vast empty restaurant which felt like eating in a furniture store, as they also sold rugs and artefacts).
I asked the rather nervous waiter if there were any simpler dishes we could have, and after a lot of confusion on the waiter's part, we were FINALLY brought an a -la -carte menu which had a better choice at reasonable prices per dish. The three of us shared a first course of Morrocan salad, and each had a main course and dessert (no wine available of course) - which came to approx 850dm including a tip - approximately a THIRD of what had initially been offerred!
At the end of the trip we again asked Ali about his suggestion of accompanying us to buy some souvenirs for "the best price". Once again he took us to a huge emporium just round the corner from the Riad. He had a long converstion with one of the staff, and then announced we would be now "looked after" and he would meet us later for anything else we wanted.
We chose a djellaba ( a cotton Kaftan-type garment) and four tin wine/water bottle holders. The "best price" offered for us to purchase these items was 3000dm!!!
I expected to barter and eventually bought the djellaba for 300dm - I declined the other items as I had seen them for 180dm elsewhere, and not 400dm which I was being asked to pay.
I had hoped Ali's "introduction would have saved my rather heated discussion with the shopkeeper, as I didn't expect the "best price" would be TEN TIMES what was still obviously a profitable amount at 300dm!!!!!!
I told Ali on our return that I thought his "friends" were dishonest, and after that he could harldy look us in the eye, as my remark obviously implied he was too, and was only after earning as much commission as possible from us via his "introductions"!
This spoilt our experience at Quenza, as I felt Naima had been excellent, and genuinely was concerned for our comfort, even coming to see me in my room when I was unwell to ask if she could do anything to make me feel better. I just felt that Ali should have concentrated more on whtever his role was at Quenza, which from what we observed didn't appear to be very taxing.
I would recommend this Riad, but would not advise accepting any "help" from Ali.

  • Stayed June 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Riad Quenza

Address: 24, Derb N'Kahl Rabba Lakdima, Marrakech 40008, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #290 of 460 Hotels in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 6
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Also Known As:
Riad Quenza Marrakech
Riad Quenza Hotel Marrakech

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