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“Excellent view, great service and great restaurant” 5 of 5 stars
Review of Riad Mabrouka Marrakech

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Riad Mabrouka Marrakech
56, Derb El Bahia | Riad Zitoune Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #212 of 461 hotels in Marrakech
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Excellent view, great service and great restaurant”
5 of 5 stars Reviewed July 25, 2012

We were in Marrakech for a week and this was our favorite restaurant, affordable, great wine and good beer (a little expensive but the food was cheap). They have several rooms where you can eat, both air conditioned and not. The roof terrace was great, with a great view and not much other guests. Food was great, not special but good.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Service
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77 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 21, 2011

We chose to stay at Riad Mabrouka for our first trip to Marrakech in October 2011, and it really did make a huge difference to our holiday. Right from our first enquiry, they were helpful and eager to accommodate us; Laurent, the owner, was quick to respond to queries and arrange our booking, and the riad arranged our airport transfer, which was affected by a delayed flight. On arrival, Hassan was waiting for us at the taxi rank at the top of the street, and led us to the riad, where we were immediately offered mint tea and biscuits before being given a tour of the building, which is beautiful and tastefully decorated, yet still very homely.

We stayed in the Grenade room, which was simply decorated but very comfortable, and very cool away from the Moroccan heat. When in the riad, we spent the majority of our time either relaxing in the courtyard or enjoying the beautiful whether on the lovely roof terrace. Breakfast was served on the roof each morning, and was made up of Moroccan bread, pancakes, fruit and yoghurt. The riad also provided an evening meal for free during our stay, which was a delicious (but huge!) tagine.

Location-wise, the riad couldn't really have been any better. The car park and taxi rank at the end of the street made a useful point of reference and also made it easier to know where we needed to be if we were taking a taxi from out of town. The main square is around a 10 minute walk - we got lost looking for it the first time we ventured out, but it doesn't take long to get the hang of the route.

What really made our stay at the Mabrouka special was the fact that the staff, Hassan in particular, simply couldn't do enough to help us out. They recommended and booked restaurants, arranged day trips, researched and booked a cookery course that we were interested in, and Hassan walked us to a nearby square on our first evening to show us the way to a bar we wanted to eat in. The service was personal and intimate, yet never intrusive, and it made for the perfect retreat away from the chaos of the city.

I can't recommend Riad Mabrouka highly enough, and if I visit Marrakech again I will definitely return.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 20, 2011

Being the time of the Muslim holiday of the the sacrifice, Marrekech and the Riad were quieter than normal yet Hassan put himself out to be helpful with advice and friendly tips for us as first-timers in Marrakech. The Riad is a delight with just the right balance of restrained sophistication and local charm including delightful breakfasts with local yogurts, fresh pomegranate seeds and Maroccan crepes. Very highly recommended. Our thanks from Anne and James.

Room Tip: If you go for a junior suite, choose the one with its own private courtyard. Charming.
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axbridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2011 via mobile

Hassan and Mourad are to be congratulated for making our stay at the Riad Mabrouka one of the most memorable my wife and I have experienced. From the minute we walked over the threshold it was obvious that we'd made the right choice. The room was outstanding but what really made the difference compared with other places we'd stayed was the extent and quality of living rooms and terracing which guests enjoyed. Conveniently placed with loads to see within walking distance. The accommodation is like being a guest in a friends house rather than an impersonal hotel. Service can't be faulted, especially when it came to 'cup of tea time' and Pimms o'clock. Read the other reviews and you won't be disapointed. What a gem!

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2011

Hassan and Mourad were fantastic. so helpful and knowledgeable even to the point where Hassan took me on the back of his motorbike to a spa across town. definitely recommend. Brakfast is great too. Great place to stay if first time in Marakech as instantly makes you relaxed and looked after. thanks guys. Hopefully will be back.

  • Stayed February 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 29, 2010

Riad Mabrouka offered us a great experience in Marrakech and made our stay ideal and very enjoyable.

We're very picky travelers with a strong attention to details (especially in terms of service) and have literally been delighted by the Riad Mabrouka, from the booking till we were back to the airport (and I can tell you this is very exceptional).

Let me tell you why.
1/ INCREDIBLE SERVICE
I could talk hours and hours about the great service from the Riad Mabrouka staff.
-> By email: Laurent, the hotel manager attended my emails very well, was also available by phone and made sure to address any of my concerns. I called it at 9 pm to make a reservation for the day after, both at his Riad + taxi + food. Everything went perfectly as Laurent took care of everything with a lot of professionalism and positive attitude. The taxi received me at the airport with a document typed with my name on it, brought me straight to the Riad. Food was ready as expected and the room was spic and span and ready to receive us.
-> Upon arrival, one of the Riad staff (Hassan) was waiting for us with a trolley to bring our luggage to the Riad. He welcomed us in the main patio with a delicious mint tea (and brought our luggage upstairs in the meanwhile), gave us a map of Marrakech with the highlights worth to be visited (and you can trust their recommendation) and disappeared to give us the time to refresh ourselves.
-> At lunch time, he prepared our table on the rooftop terrace, decorated it very well (even with a rose) and served all food and drinks like in a restaurant.
-> Anytime, we could call Hassan and Maroud and they would help us with whichever request. Call the hammam/spa to make a reservation for us, ask where we could go and eat, book a taxi, etc.
-> The cleaning lady also did a wonderful job in cleaning and organizing our bedroom whilst we were having breakfast, so the room was clean and tidy upon our return to the room - who has ever experienced this type of service, even in a 5* hotel???
-> At night, they would warm up the living room with the open fire, light candles in the stairs, play some arabic music.

2/ BEAUTIFUL RIAD
I'll put some pictures on this website, cause a picture is worth a hundred words... but to add a few points
- The Riad was nicely decorated from the entrance (fresh roses in the entrance hall) up to the roof terrace (loved the open air couches, tables and long chairs)
- The Tangier suite was very nice and the bathroom spectacular, with a view over the sky. A dressing inside the bathroom, bathrobe, hairdryer
- The Riad would always smell nice and typical to Morocco thanks to the 'essential oils' burning around the house
- When we were coming back at night, candles would be lit in the stairs
- Rooms were decorated with 'westerner and oriental' style, making the stay very cosy

3/ GREAT LOCATION
Easy to find as it's just close to the Parking de la Prefecture, 2-5 min walk from Palais de la Bahia, 5-10 minutes walk from the main square, nice restaurants located close to Palais Bahia, etc. You'll get lost in the Souk anyway, but will always find it easy to find back Riad Mabrouka, especially by taxi (unlike other Riads lost in the middle of the souk)

Want to hear about some down sides too, so you see that I really try to be objective ;-)
- Just to manage your expectations as I read some negative feedback about this topic. Riad Mabrouka provides great service and location, great transport company (mini van with AC) for an appropriate value. If you're looking for an accommodation on a very cheap budget and are willing to sacrifice on overall quality, then Riad Mabrouka will probably not meet your expectations. No need to criticize them, just make sure that you book a cheap Riad to meet your budget expectations.
- Lunch and dinner are available at the Riad, but you need to book them the night before... If you look at it in a positive way, it means that your food will always be fresh unlike other locations ;-)

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
112 reviews 112 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed October 31, 2010

We had a nice stay here earlier in the month. Hassan and Maroud are two top notch guys that helped out with anything that we needed.
I would say that this Riad is more like a ten minute walk to the Bahia Palace and 15 mins to the Square though, not 2 and 5 like it states on their website.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Mabrouka Marrakech

Address: 56, Derb El Bahia | Riad Zitoune Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Shuttle Bus service
Hotel Style:
#190 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Also Known As:
Riad Mabrouka Hotel Marrakech
Marrakech Riad Mabrouka Hotel

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