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“YES!! If you're visiting Marrakech - stay here!!” 5 of 5 stars
Review of Hotel Islane

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Hotel Islane
3.0 of 5 Hotel   |   279 Avenue Mohammed V | Across from Koutoubia Mosque, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #184 of 472 Hotels in Marrakech
1 review
“YES!! If you're visiting Marrakech - stay here!!”
5 of 5 stars Reviewed 4 days ago NEW

We visited this hotel for 4 nights in May and was blown away. Our trip was perfect!! The hotel was everything we wanted. The room was immaculate. Okay, so it needed a little paint work here and there, nothing major it just added to the authencity of the place. The decor was traditional and the modern air con unit was a gods send. The staff went above and beyond to make sure we were happy, they couldn't have been more helpful. Language wasn't an issue as they all spoke very fluent English as well as French. Our room was cleaned every morning and replenished with new sheets and towels as well as the floor mopped.

The rooftop terrace attached to the hotel gave a tranquil relief from the hustle and bustle of Marrakech streets, with amazing food (we didnt have even the slightest of upset stomach , and the best lamb we've ever tasted), live music and a calming atmosphere, as well as being the perfect place to people watch. The hotel also provides its own spa service and we had a Hamman and massage which were fantastic, as well as reasonably priced! It also has it own Bureau de Change in the lobby.

Great Location, right opposite the Mosque. Can hear the prayers from the roof but the room was silent, within walking distance from all the main attractions, including the souks, the new town - Guiellez, the old town, the tombs and the royal palace, with the main square litterally just around the corner.

We had the most amazing time in Marrakech, and couldnt thank the hotel enough. The staff were welcoming and friendly, the hotel was everything we wanted and more, and the location was just spot on.

Thank you Hotel Islane!!!!

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, 2 days ago
Google Translation
Bonjour,

Un grand merci pour votre commentaire. Toute l’équipe de l’hôtel espère vous revoir très vite, nous avons été heureux de vous compter parmi nous

Bonne journée et à très vite!!!
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123 reviews from our community

Traveler rating
    78
    26
    10
    3
    6
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10
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Russian first
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English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We have recently stayed at thus hotel , last week and i have booked this hotel after reading all the good comments at this forum to my wonder apart from its location it was to far to be true , an awful expereince srious health and safety issues , we have got bed bugs in our room so it was an absolute disaster , also apartt from Muhammad on reception the staff do not give a dame whatever happens to you , after disCOVERING BED BUGS when we told the management they shift us to a far worst room that was stinking as anything last but not least a runied holiday strongly not recommened , not at all professional service filthy cramp hotel , I usually do not bother to give this feedback but i booked this hotel after reeading few and i thought its my responsibility to tell others about what you might need to face there

  • Stayed May 2015, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, 2 days ago
Google Translation
Bonjour,

Je suis très étonnée par votre commentaire car nous n'avons eu vent d'aucun problème de ce genre dans notre établissement. Sachez que votre commentaire porte préjudice à notre établissement. Notre équipe de femme de chambre effectue un travail exemplaire au niveau de l'hygiène et nous mettons à leur disposition tous les produits nécessaires pour avoir des chambres irréprochables. Votre commentaire contraste vraiment avec les commentaires des autres clients présent dans notre hôtel le même jour. Nous sommes navré que votre séjour au sein de notre établissement se soit mal passé mais une chose est sûr concernant ce problème d'insecte si problème d'insecte il y a, c'est qu'il ne provient pas de notre hôtel.

Bonne journée.
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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this hotel as the staff are very warm, very welcoming and very helpful. The hospitality of Marrakchis and Marrakchias is second to none...Thank you Abdou for coming to pick me up at the airport, thanks to the reception staff for their advice, thanks to the maids for their kind attention, and thanks to the kitchen staff for the fruit salad, the cakes and the freshly pressed orange juice which I really miss!!! I had the most amazing view of the Koutoubia mosque. The location is ideal as it is within walking distance of all the attractions of Marrakech - Jamaa el-Fna, the souks, the Medina and its landmarks and museums, and the Jardins Majorelle.This was my first trip to Marrakech and it was an experience out of this world; I still dream of Marrakech and I will return in shaa'Allah...

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, 2 weeks ago
Google Translation
Bonjour ,
Nous vous remercions pour votre commentaire, cela fait très plaisir. Nous sommes contents que vous ayez été satisfaits de votre séjour au sein de l'Hôtel Islane. Notre personnel reste à votre écoute et se fait une joie de vous recevoir bientôt.

Passez une bonne journée.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is very lovely for 3 star, the best experience I had there the stuffs outstanding and very friendly. The hotel located in the center of Marrakech, the mosuq in front the hotel and Sahat alfana one minute walk away. I do highly recommend to any one planning to visit Marrakech unless if you want to pay more and go for 5 star that different thing because that will be located up to 8k away from the center. From this hotel you can walk to the old city 10 minute walk and to the new city 20 minute walk. I'll like to give many thanks to Hasan, Mohamed, Isaa and both Hesham those guys are star.

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, 2 weeks ago
Google Translation
Bonjour ,
Nous vous remercions pour votre commentaire très agréable. Nous sommes heureux de savoir que votre séjour s'est bien passé à l'Hotel Islane et nous espérons vous recevoir de nouveau. Notre équipe se fera une joie de vous servir lors de votre prochaine venue.

A très vite !
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

I spent part of my honeymoon here and it was absolutely breathtaking! The staff were warm and helpful and we got to meet the owner who offered us an upgrade. Just what we needed. The rooms were nice and authentic and we had the real Moroccan experience. I heartily recommend the Hotel Islane!

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, March 27, 2015
Google Translation
Bonjour,

Je vous remercie pour votre commentaire. Toute l’équipe de l’hôtel Islane est heureuse d'avoir pu vous satisfaire.

Nous espérons vous revoir prochainement .
A bientôt.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 24, 2015

I lived at the hotel with friends, it's a great hotel with an amazing location. We received great hospitality from them and the terrace Restraunt is amazing. Watched the sunset while sipping on some wine. Perfect!

Stayed March 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, March 27, 2015
Google Translation
Bonjour,

Je vous remercie pour votre commentaire. toute l’équipe de l’hôtel Islane est heureuse d'avoir pu vous satisfaire.

Nous espérons vous revoir prochainement.
A bientôt.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 14, 2015 via mobile

We visited the Islane restaurant terrace for wine & nibbles to watch the sun setting behind the Koutoubia - beautiful! Perfect for a chilled drink at sunset... The waiters were great, as were the neverending olives & popcorn... Then we met the owner Driss, what an absolute diamond - you should go there just to meet him... He topped the evening off by getting fez hats for all of us (which obviously we wore for the rest of the night & now have as souvenirs)... He will help you with absolutely anything, telling you what to do/where to go... I know all the reviews tell you that the staff are good but he is AMAZING... Perfect location literally a 2 minute walk from the main square, but not expensive either... You really should stay here.

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mounia S, Guest Relations Manager at Hotel Islane, responded to this review, March 17, 2015
Google Translation
Bonjour,

Je vous remercie pour votre agréable commentaire je transmet de le message à tout le personnel ainsi qu'au propriétaire. Nous serions très heureux de vous accueillir à nouveau au seins de notre établissement.

A très vite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Islane

Address: 279 Avenue Mohammed V | Across from Koutoubia Mosque, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
#17 Best Value Hotel in Marrakech
#79 Spa Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Islane 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Hotel Islane Marrakech

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