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“Excellent service” 4 of 5 stars
Review of Riad Dar Khmissa

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Riad Dar Khmissa
3.5 of 5 Bed and Breakfast   |   166 Derb Jemaa Lakbira | Arset Moussa Lakbira, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #154 of 1,135 Marrakech B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent service”
4 of 5 stars Reviewed October 5, 2013

The level of service we experienced at this riad (courtesy of Youssef) marked it out as an excellent choice - nothing was too much trouble, and the home-cooked meal at the end of our stay was a highlight of our trip to Morocco. Rooms are comfortable, if slightly dark, and we had a slight problem with overflow from the shower, but the excellent service from the staff more than compensated.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riaddarkhmissa, Gérant at Riad Dar Khmissa, responded to this review, February 22, 2015
Google Translation
Merci beaucoup pour votre message sur TripAdvisor, nous sommes heureux que vous ayez aimés la maison, Toute l'équipe du riad vous remercie pour vos compliments et vous transmettent leurs meilleurs souvenirs.
A bientôt de vous revoir.
Michel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    185
    31
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    2
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 5, 2013

Riad dar Khmissa was the nicest of the riads we stayed at in Morocco. The rooftop terrace has been refurbished and is absolutely beautiful. The dinner we had on the roof was cooked by the riad's chef and was one of the best meals we had in Marrakesh with a wonderful atmosphere, particularly as they let us bring our own wine!

The rooms were gorgeous although they did not have AC. One of the bathrooms was enormous - perfect after a trip to the desert! The other room however had a flat bathroom floor which meant it flooded every time someone had a shower.

One negative is that although it is close to the main square, the riad is down a less busy side street which makes walking back at night a little intimidating. It is also impossible to find on your own so well worth asking for someone to pick you up.

The night manager, Yussef, deserves a special mention as he was extremely helpful, friendly and very fun to talk to.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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riaddarkhmissa, Propriétaire at Riad Dar Khmissa, responded to this review, June 6, 2015
Google Translation
Bonsoir,

Merci pour ce très beau message
J'espère que votre retour s'est bien passé
Je suis ainsi que toute l'équipe du riad très content que vous avez pu apprécier ce riad et ces prestations
Mission réussie et j'en suis vraiment ravis
Amicalement

Vincent
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Newport, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 30, 2013

The people who own this Riad and the staff are all very nice and helpful. The only reason I write this is because this Riad has received such high reviews. Our room was very small and hot. So much so as to be uncomfortable and very difficult to sleep well at all. We had the smallest room. There was only about 10" of space on either side of the bed to the walls. Very little room to put suitcases, bags etc. anywhere in the room. If you select one of the larger rooms your stay should be very comfortable.

Room Tip: look carefully at photos and ask.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riaddarkhmissa, Propriétaire at Riad Dar Khmissa, responded to this review, June 6, 2015
Google Translation
Merci infiniment pour ce gentil commentaire
je suis très content que ce riad vous est plu et qu'il est pu contribué à vous faire découvrir cette magnifique ville
Merci pour ce très gentil commentaire qui nous aide sincèrement dans notre travail de tous les jours
Milles mercis
Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 5, 2013

My wife and adult daughter stayed here 9 nights, and would happily return for another stay. The prior reviews provide accurate information, to which we would add:
•One review had issues with limited English speaking. While this is true, we found it not a problem but rather part of the charm of Riad Dar Khmissa. We were able to communicate easily and, besides, these days there are French-English translation apps.
•The owners and staff are extremely nice and warm people, genuinely interested in being friendly and helpful. The owners, Vincent and Michel, rapidly become your friends.
•This is not a five-star hotel. But the location, attitude of the staff, and value make up for this.
•The bed/suite arrangements are sometimes not clear from the hotel website or various booking websites. If your party is larger than just two, it is worthwhile to email the hotel to see if you can be accommodated.
•Agree that you should ask to be met at the airport, which they are happy to do.
•The rooftop is developed into a breakfast/lounge/seating area, which is wonderful for relaxation.
•Google "36 Hours in Marrakech"; here is where 'they' stayed.

Room Tip: The bed/suite arrangements are sometimes not clear from the hotel website or various booking website...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riaddarkhmissa, Propriétaire at Riad Dar Khmissa, responded to this review, June 6, 2015
Google Translation
Merci infiniment
je suis très content que ce lieux aux milles promesses vous est plu et qu'il est pu contribué à vous faire découvrir cette magnifique ville
Merci pour ce très gentil commentaire qui nous aide sincèrement dans notre trravail de tous les jours
Milles mercis
Vincent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 8, 2012

We stayed here for several nights while in Marrakech and loved it. It's close enough to the square that you can walk but also tucked far enough away from the square (on a little street) that you are able to escape the noise, hustle and bustle.

Our room was great - clean, beautiful and spacious. Breakfast on the balcony in the mornings was wonderful, and it was a real treat to have the entire place to ourselves.

Our only complaint would be the value of the private dinner party that the owner invited us to. While he was kind enough to drive us to the outskirts of town for an otherwise very enjoyable dinner, we were surprised to find the dinner billed to us at a rate much higher than what we would have paid for a comparable meal in town - I believe it was around 25 EUR/pp (which believe me - this is expensive for Marrakech)

Other than that we loved it and would highly recommend - just avoid any invitations to dinner at the owners place.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tautou
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 1, 2012

I thought that this accomodation was perfect for our short stay in Marrakech. The location is great as it is close to everything (the main square is just 5mins walk), yet it is so peaceful and quiet as it is located down a side street. I would recommend you ask about a transfer from the airport as we got completely ripped off by a taxi on the way there) as this works out much cheaper and you know the person taking you will know where they are going. I thought the rooms were loverly, very nicely decortated and clean; beds comfy. There is a loverly roof terrace with tables, chairs and places to sunbathe and watch the sun set. Breakfast consisted of loverly fresh orange juice, tea, coffee, break, jam, and pancakes (it was very nice!), we were also told we could ask for lunch or dinner to be prepared for us, and am really regretting not taking up this offer as a quick peek in the kitchen revealed some delicious looking food!
Finally the staff...they were just fantastic, very helpful and polite...and I actually thought they spoke quite good english, they made our stay at this loverly riad even better!

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biddeford Pool, Maine
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 9, 2012

Riad Dar Kmissa

My wife and I, in our early 60’s, stayed at the Riad Dar Khmissa for eight nights in January, 2012. It has a GREAT location. The Riad is in the midst of the Medina, or Old Town area and within a short (3 minute) walk to the souks and the Djemaa El-Fna .

However, while the Medina swirls around you in what we can only term controlled chaos, the Dar Khmissa sits in a quiet back alley away from the crowds and noise. As others have pointed out, it is a peaceful oasis in the middle of a human maelstrom. And, once you walk to and from it once or twice, it is not hard to find again.

The owners and staff were very helpful. They created a very relaxed atmosphere that made us feel welcome and, moreover, that they were happy to meet any reasonable request graciously and expeditiously. For example, one of the owners met us at the airport,, which made our arrival an easy one, and one of the staff gladly did our laundry without asking for compensation (although we voluntarily gave her 15 dollars for what we figured was about 3 hours effort).

The room was small but quite sufficient for our needs. One small matter was that the shower had no enclosure so water tended to spread across a good portion of the tiled bathroom floor.

Internet access was good. This is in striking contrast to our subsequent experience in Essaouira and Safi.

We had only one problem with the Riad. As Americans with very lousy French, communication was an issue. The owners and the staff spoke either no or very limited English, which prevented us from taking advantage of their local knowledge and advice as much as we world have liked.

One small further observation. As others have noted, a Riad physical setup is different from a hotel. If there is a group of people that arrive late at night and eat or drink before retiring, or you asre still asleep when the staff begins to prepare breakfast, they are not in a room but in an open courtyard that can reverberate to your room. This was only a real problem for us one night and then for only a half hour or so. We did use soft foam earplugs as a precaution during our stay.

On balance, we felt it was, overall, a very good value and would likely stay there again despite the language difficulty. We will just have to work on our French. But we do feel the Riad would benefit from an English-speaking staff member, who undoubtedly would help attract guests from the United States, Great Britain, Ireland and other predominately English-speaking countries that regularly send tourists to Morocco.

Stayed January 2012, traveled with family
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Additional Information about Riad Dar Khmissa

Address: 166 Derb Jemaa Lakbira | Arset Moussa Lakbira, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #154 of 1,135 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Dar Khmissa 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Riad Dar Khmissa will seduce you with its freshness and calme. In the heart of the Medina, close to the famous Jemaa El Fna square, in a neighborhood that is the most authentic and warm Marrakech. You will see the top of his extensive garden terrace throughout the year, the heads of historical work of art marocain. In Riad Dar Khmissa, the art of living is obvious, as well as the art of giving the right to receive. ... more   less 
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Also Known As:
Riad Dar Khmissa Hotel Marrakech

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