Service is non exsistent at this hotel. Starting with our arrival there was no one to help us with the luggage from the car. Check in was efficent.
Room: desperatly in need of maintenance and upkeep, although room and bathroom was spacious for a 4-5 star you should have extra towels, pillows, robes in the room. WIFI in room NO,. Although they did provide an ethernt cable the location to plug into within the room is poorly designed. Safe in room didnt work.
General areas also need maitinance, carpets in hall ways were stained and furniture in bar and lobby areas need to be cleaned and or replaced.
Bar: decor poor, drinks very expensive, service poor
Concierge: asked concierge to help wth making and or suggesting restaurants for dinner, not helpfull at all: infact while trying to converse with him he walked away from us twice he just coudn;t be bothered.
Food: cannot comment woudnot take chance eating there went around corner to cafe Extrablatt where you can get good quality breakfast and lunch cheap. Made the mistake once and orderd coffee from room serivce one morning, had to call twice coffee eventually arrived cold and was undrinkable.
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- Also Known As:
- Golden Tulip Farah Marrakech Hotel Marrakech
- Golden Tulip Marrakech
- Hotel Farah
- Marrakech Golden Tulip