The three of us booked beds in a four-bed dorm. No fourth person ever showed up, so we had a room to ourselves on the first floor overlooking the patio with floods of sunlight and a shower and sink in the room. We actually appreciated that the toilet was separate. The tile work, lanterns, throw pillows, drapery, and elegantly carved wooden table made our room cosy and fun! We were greeted at the Riad with Mint Tea. Breakfast included the same, freshly squeezed orange juice, lots of bread with butter and natural jam. There was no set cut-off time for breakfast, it was simply "when you wake up", which was a definite plus! The center patio is lovely and they have huge table umbrellas for when it rains. There is an awesome balcony where you can sunbathe and have picnics. When we decided to stay a few extra nights, there was no problem at all. Our stay was peaceful and altogether enjoyable. The location is excellent, extremely close to the main square and several museum spots. The staff was friendly and helpful, despite the occasional language barriers (the three of us only had basic French, the staff basic English). And they have a turtle!
Things to consider:
1) Like most riads in the Medina, this one is found in a little dark alleyway. Expect to pay a local to show you the way.
2) This is a very pretty hostel, but it is not luxurious. Just right for students and young people bursting with energy!
3) There was always a slightly dank smell in the room of wet clay (due to the shower, and the fact of it being an older building). We enjoyed the "naturalness" of everything in Marrakesh and simply threw open the windows and curtains letting the fresh air in.
4) Security - there aren't proper locks on the doors and windows, although their are lockers inside the rooms, so be sure to bring little luggage locks and a padlock of your own. That said, we felt perfectly safe in this Riad, without putting aside a general sense of awareness that is necessary at all times in Marrakesh.
5) I can't comment on the spa options because we didn't use them.
6) No computers, just free WiFi that sometimes works and more often doesn't.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.