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“Adaquate” 3 of 5 stars
Review of Ryad Mogador Opera Hotel

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Ryad Mogador Opera Hotel
4.0 of 5 Hotel   |   Av Mohammed VI | Av Mohammed VI Marrakech Morocco, Marrakech 40000, Morocco   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #354 of 462 Hotels in Marrakech
Texas
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Adaquate”
3 of 5 stars Reviewed September 17, 2013

We were greeted warmly and shown to a comfortable room. The air conditioning was off and even after 2 days the room never became cool even though the control was set as low as it would go. This made sleeping difficult. We got massages in the spa and they were well done and reasonably priced. The dinner meal that was part of the package was disappointing. Had heard about the explosion of taste in Moroccan food but this was boring and seemed to have been "westernized" for tour groups. Also had to pay extra for water with the meal. Breakfast was a little better with a good selection of pastry and juices.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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263 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Namur, Belgium
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 7, 2013

Personally if you are in Marrakech you should try to find a traditional Ryad in the city centre but not this kind of "tourist" international hotel in fact....

If you really want a top class hotel this is not for you choose rather the Plaza next door which is real 4 star hotel....

Mogador opera hotel breakfast is really poor, building is only nice at the pool or in the lobby but not really in the rooms....if you check the "finitions" on walls and plumbing you will be very disappointed....TV is no flat screen and there is mist on the screen for all channels....

Towels are clean and numerous, room is clean but if you dig into details this is NO 3 star hotel....I did not eat there and went to Djemaa el Fnaa square where it is touristic but also typical...check tables were moroccan eat and you will not be disappointed, try the snails in pepper soup too....

Room Tip: I had room 105 spacious but not the best I think although I did not see the other rooms.....Would no...
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  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 25, 2013

The room was good. The pool was nice but often the loungers were full. We didnt eat in the hotel. The customer service from start to finish was awful. The girl on reception was rude. The pool boy ignored everyone. At one point a lady was moving her lounger and her things nearly tipped into the pool. He didnt move an inch to help. It was 40 degrees and there was no drinks on offer. I had to ask at reception for a coke. I was sent into the restaurant. I had to sit and wait for someone to come out. It wasnt service with a smile. I was given and can and straw.
Hotel is a long walk to the square but very close to Macdonalds and the train station.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 21, 2013

We stayed at this property as part of our 5 night tour so it wasn't our choice. The room was fine. Just your basic hotel room and nothing special. Our toilet was dripping when we arrived and no one ever came to fix it.

The outside pool was nice to cool off in after the hot days in the city. We called down to ask about towels for the pool and were told they were out at the pool area but they weren't and we had to make two trips in to finally get someone to find them for us.

Dinner in the hotel was awful. It was served buffet style and everything was over cooked and cold. Our second night we didn't stay at the hotel for dinner - but went out to find a restaurant instead.

The front desk staff was not helpful - in particular Mlle Karima. She seemed annoyed to be asked questions and when we asked for a restaurant suggestion she wouldn't tell us anything. Likewise the staff in the dining room were also unfriendly and basically ignored us.

The hotel was fine for our purposes - a little far away from the main square but we did enjoy a horse and carriage ride back from the square the evening we went there.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 17, 2013

We booked this hotel due to its location next to Marrakech train station. It is handily located for this but it is quite a trek 2 get to the medina. This is an average hotel which claims to be something better than it is. The customer service was appalling in every way. The receptionist was rude, the pool aid was reluctant to get towels & the breakfast staff were lazy. The breakfast was the worst we had in Morocco (& we stayed in some budget hotels). It is a buffet style breakfast but everything was stale, the bread, the cereal & the pastries. The juice was just squash & the jugs of hot water for tea had obviously been sat there from the beginning of service as they were no longer hot. There were plenty of staff to assist at breakfast, although none of them could be bothered 2 help. The room was ok, large & nicely decorated & had a shower & bath. Although the bath had no plug & the shower went from freezing to burning in seconds. The pool is also depressing as it is small & overlooked, boxed in by the walls of the hotel. Overall, this place was adequate for a night but it's nothing special & I would not want to pay full price or spend more than a couple of nights here.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Top Contributor
73 reviews 73 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed June 28, 2013 via mobile

We stayed here two nights. It's located right next to the train station and in front of a beautiful theatre. Service is OK, rooms are nice and fresh. The restaurant is terrible (at least for the breakfast buffet). But maybe it encourages you to have breakfast outside the hotel and get to know real Moroccan food!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisboa
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 19, 2013

I was hesitant in rating this Hotel because its neither terribly good nor terribly poor. Average location (bit far from the centre, if one is not into walking taxis must be taken almost everywhere), a good 30 minutes to the Djemaa el Fnaa, Spa is not bad, rooms are ok, beautiful chandelier hanging on the entrance lobby. Breakfast was very poor but for less than 5 euros one can go to the cafe just outside the Hotel and have a quite good meal. Would probably stay again.
Rooms are ok sizewise, have to bang the door for it to close. staff very nice and friendly at Reception and Spa. Stayed for 4 nights.

Room Tip: try to get a room facing the pool. quieter at night, better sleep.
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ryad Mogador Opera Hotel

Address: Av Mohammed VI | Av Mohammed VI Marrakech Morocco, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#141 Spa Hotel in Marrakech
#144 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ryad Mogador Opera Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
Located opposite Marrakech Train Station, the Ryad Mogador Opera is near the Royal Theatre. This hotel has outdoor swimming pools and a spa with a heated indoor pool, sauna and a traditional Hammam. Ryad's air-conditioned rooms are equipped with satellite TV and a private bathroom. Free Wi-Fi in the public areas and free parking are available. Ryad Mogador Opera has 2 restaurants, Le Bahia and Le Badii, that serve traditional Moroccan and international cuisine. Guests can also relax in Ryad's tea room. Services on offer include meeting facilities, hairdressing salon, baby-sitting, currency exchange and car rental. The hotel is easily accessible from the Marrakech Menara Airport. ... more   less 
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Also Known As:
Ryad Mogador Opera Marrakech

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