A conference I attended took place at this Ryad so I stayed here for six nights. The cost of the hotel, including a meal plan, was much too pricey for the quality of service, food and accommodations. Though the room was spacious and the location was convenient (a few blocks from the train station and a twenty minute walk to the medina), I was disappointed with the rest. The internet was spotty and the beds were extremely hard. There are no irons or ironing boards in the room, in spite of the fact that the hotel regularly caters for conferences. In fact, there are only a few irons in the whole hotel, so if you need one, it's best to request it the afternoon before. If you wait until the morning of, you may wait over an hour and find it necessary to follow up with several phone calls. The food was really poor and the main dishes for lunch and dinner all tasted quite similar. We had to call reception for someone to fix the safe, and it worked for one day. The next time I tried to open and close it, I continued to receive "Err bar" messages, as the fault resided in the safe. There is a gentleman who can exchange money for guests, but he is rarely at his post and he will not make change for you. One of the waiters in the restaurant even rolled his eyes at me because I gave him a 100 durham note for a soda that cost 25 durham (approximately $3). Outside the lobby, the carpets are dingy and covered in stains. I would strongly advise choosing another hotel.
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- Also Known As:
- Ryad Mogador Menara Marrakech