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“Nice hotel with nice staff” 4 of 5 stars
Review of Ryad Mogador Menara

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Ryad Mogador Menara
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #353 of 477 Hotels in Marrakech
Belgium
Top Contributor
122 reviews 122 reviews
49 hotel reviews
72 helpful votes 72 helpful votes
“Nice hotel with nice staff”
4 of 5 stars Reviewed December 20, 2012

I don't understand what all the complaining is about! We had a lovely stay of 4 nights here. True the TV reception and channel choices aren't great, but one is not in Marrakech to watch TV. Our room was very spacious and comfortable with a lovely balcony overlooking the pool. The double bed is really 2 beds pushed together but it's like that with many hotels. Now about the safe - there were extra batteries inside. I think the reason why they don't keep the batteries in is because it beeps regularly when there are batteries. We did use the safe and it worked fine. It's true that the internet was really iffy. You have to find the right spots in the room, or go down to the lobby where the signal is good and strong. Food at the hotel was just so-so, or perhaps I'm just not that much into Moroccan food. Do try the pancakes at breakfast - it's made fresh by a lady in front of you and really good. We had dinner all 4 nights there and it was also buffet-style with good variety of dishes and desserts but again, just so-so in my opinion. We were mostly disappointed that there wasn't much in the way of fruits. On 2 of those nights there was a live singer with a great voice. The Maitre' D kept going up to sing shyly with him and that was cute. As is expected for a 5* hotel, the spa services are expensive - I had the massage at 50 Euros which included use of the indoor pool. (The massage itself is 30 minutes but it was preceded by 30-mins of loofah scrubbing which was like a massage as well.) The hotel is a 20-mins nice walk to the Djemaa el-Fna square, or a 5+ min taxi ride.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 9, 2012

They are few good things about this hotel,the staff,the reception area and the location which is close to the train station.the rooms are too old,the TV doesn't work properly because it`s a old TV.I could not access to the internet in my room,the swimming pool is too crowded with children.I want to stay two nights but i decided to canceled the second night.THIS HOTEL NEED RENOVATIN.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
74 reviews 74 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 11, 2012

Spending a few days on a business trip. Location is perfect as it is close to city center etc. Hotel is supposed to be a 5*... fancy lobby (typical Moroccan style salons), swimming pool and reception area look great.. Rooms are a bit oldish - is this being properly maintained? Food is so so, doesn’t relay reflect the richness of the local cuisine… I haven't yet checked the rest of the facilities, but this is at best just about average!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus Beach
Top Contributor
117 reviews 117 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 25, 2012

We stayed at this hotel for 2 nights. The lobby is large with many chandeliers, but that's where the glamour stops. The pool is tired, the dining room has no atmosphere (although a good singer entertained us at the buffet dinner), the corridors smell stale and look dreadful, and the safe didn't work. Flat batteries. The room was drab and depressing. The bath has a very big chip out of the enamel. The balcony too dirty to sit out on. However the buffet meals were more than adequate. Wouldn't stay here again.

Room Tip: probably all equally awful
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agadir, Morocco
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2012

That they pretend to be a 5 star is outrageous, more than laughable. It has a bus station style breakfast area. The pool is average. The Moroccan salon in the lobby is spacious but dull. No one even considered lounging in it. The manager was insulting and they lied to me about the prices. They quoted me half of what they charged me. The parking lot downstairs is awkward, unsafe. There was barely any service and that is usually the mark of a 5 star. The whole deal was a 2 or 3 star experience. The lie makes it a 1 star. Thieves!

Room Tip: Go somewhere else.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 8, 2012

The hotel is very nice.
nice pool, nice lobby, and some Moroccan style public areas.
on the other hand though the infrastructure is old and needs some renovation.
the safe didn't work (batteries were simply empty), the bath had some defects that looked like bugs, the bath curtain didn't fit, we had water leak in the toilet.
I also have a problem with the food that was served. we had 4 breakfasts and 2 dinners. we expected Moroccan food, at least at dinners, but were disappointed. the food was more or less western, and very average. the toasts machine didn't work in most of the days, the fresh vegetables finished fast and it took a few minutes to refill, and it was the same for the buns.
I couldn't say we came out hungry, but when we came to Morocco, we expected the food to be part of the experience

the room we had was quite big and comfortable.
As for the water leak we had in the toilet, I must say that we informed the hotel about the problem at about 20:00, and left for a dinner outside. we came back a few hours later, the problem was fixed the towels were replaced with new ones, and we were very happy.

if you end up going to this hotel, ask for a pool view room, we had a view to the road, which is not inspiring at all.. the view to the pool is very nice.

Room Tip: look for a pool view hotel. check the safe, it probably doesn't work, although nothing was stol...
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ryad Mogador Menara

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#143 Spa Hotel in Marrakech
#174 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ryad Mogador Menara 5*
Number of rooms: 244
Official Description (provided by the hotel):
With free Wi-Fi in public areas, this luxurious hotel features a spa, heated swimming pool and a wellness centre. Guests can choose from 3 restaurants serving Moroccan, French and international cuisine. All the rooms at Ryad Mogador Menara have a balcony and are air-conditioned. Admire views over the Congress Palace on the prestigious Avenue Mohammed VI or overlook the swimming pool. During the day, the snack restaurant, Planetfood, serves quick bites. For a relaxing afternoon, guests can enjoy a selection of teas and Moroccan pastries in the lounge cafe or on the terrace. Mogador Menara offers a range of services including boutique shops, babysitting services and free on-site parking. Marrakech Menara Airport is just a 4km drive away. ... more   less 
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Also Known As:
Ryad Mogador Menara Marrakech

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