We stayed here for a conference and then a few extra days for fun. The hotel has an impressive lobby, good pool and spacious rooms. It has all the makings of a great hotel, but the service is terrible. Check in took about an hour, with one guy trying to do several things at the same time and not letting the other staff do anything, it was the last thing we needed after taking 4 flights from New Zealand to get to Marrakesh! The breakfasts were good, but again the service was really slack as they kept running out of things at the buffet and no-one ever seemed to notice. I don't think we got good service from a single staff member the entire week we were there. We were on the 5th floor and the wi-fi didn't reach that far, so we had to sit in the lobby (as everyone seemed to be doing) in order to get internet. All in all, it does the job but it is definitely not worth the money.
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- Also Known As:
- Ryad Mogador Menara Marrakech