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“Incredibly friendly and helpful staff” 5 of 5 stars
Review of Riad Yasmine

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Riad Yasmine
4.0 of 5 Hotel   |   209 Diour Saboune | Bab Taghzout, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #223 of 461 Hotels in Marrakech
Accra, Ghana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Incredibly friendly and helpful staff”
5 of 5 stars Reviewed February 27, 2014

Riad Yasmine is one of Morocco's many beautifully presented Riads. It is visually lovely, the rooms are well fitted out and very comfortable and the food is great. What really makes it a stand out though, are the staff. At the time of our visit the Riad was staffed by a group of young guys who all went out of their way to help. They were extremely polite and enthusiastic and on the rare occasion when we had a language breakdown or they weren't sure how to resolve a situation they went away and sought help and came back again. All in all, a very enjoyable experience. They also went out of their way to help with vegetarian meal options.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    94
    29
    15
    5
    2
See reviews for
16
71
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2013

Down the winding roads of Marrekesh, on a non-discript street resides a lovely and quite stately Riad. Good location to the medina, a straight walk, if you consider the curves of the road.
Beautiful and nicely appointed is this Riad. The foyer is full of small antiques in their glass cabinets. Quality rugs throughout the place. There is a small pool in the center of the courtyard. Lounging areas surround the tiny pool. Kept clean & always running, it is refreshing to view and more fun to flutter in. After 7pm we were not allowed to enter the pool. I believe we were told that after 7pm, we may get sick. Not clear if that's after dinner??
The staff was eager & delightful. A young staff and very attentive. My request for tea at night in my room was no problem.
The cook, although we didn't meet her, did a fine job for breakfasts & dinners.
Our rooms were fully equipped with blow dryer, q-tips & cotton balls. Something I rarely saw on my 10 day trip in Morocco. The room was maintained nicely and very clean.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

My boyfriend and I arrived around midnight in Marrakech and rather than wandering the streets looking for a bite to eat (because I felt nervous that late at night...my first trip to the country), we asked the man at the front desk, Abdel if there was something we could eat at the hotel. He said, sure no problem, and had us sit in the restaurant area. He set the table with cloths, fine china, and he himself prepared an entire meal of delicious beet salad, tajine poulet, cous cous, and even dessert. He poured us wine. It was so relaxing to sit next to the open air courtyard and enjoy our meal while playing backgammon. We enjoyed the experience until about 2:30am. It really felt like we were in someone's home. The rest of the staff (espeically Samir and Eunice) was equally friendly and accommodating. We met the owner, Herve who was also incredibly friendly and gave us great recommendations for finer dining. The rooms were clean and beautiful, and the neighborhood was old, but very cool, like stepping back in time. I would highly recommend this hotel for anyone visiting Marrakech.

Room Tip: Request room number 5. That was our room and we were told it was the best at the hotel.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2013 via mobile

My family and I stayed here for five days in March. I agree so much with the previous reviewer - it's pleasant but.... Our room safe was pointless - it went wrong and was carried out if the room for repairs, the shower worked on and off, dinner was expensive and fairly tasteless, the roof terrace was tatty and the staff were fine but did no more than you would expect from hotel staff. Breakfast was adequate but beware an extra egg will set you back 3 euros. Our bedroom - booked as a suite was one room - quite small with an extra bed for our daughter. Yes, adequate but no more.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Morpeth, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 29, 2013

A cultural shock if you have not had previous experience of a place like Marrakech. The Riad front is merely a door on a dinghy alley - once in an oasis.
Although pleasant need to be aware it is alcohol free, and evening meals are expensive for what they are. Rooms pleasantly decorated, but irritating faults, such as poorly aligned shower fittings making operating it a challenge. The roof top disappointing, and interesting electrical connections on view.
Staff helpful up to a point and free WiFi appreciated
Getting used to the Medina takes time - the hustle and bustle and fumes from mopeds not to everyone's taste, and many may prefer the 'new city' hotels

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2013

This Riad is a little gem and the staff are amazing.

The Riad only has 8 rooms so feels intimate and cosy, but is spacious enough with the courtyard, roof terrace and dining/lounge area not to feel claustrophobic.

The rooms are decorated beautifully and plenty of hot water. Breakfast is bread, jam and honey along with croissants, pastries and pancakes (varies on a day to day basis) along with juice, tea/coffee and yoghurt.

The Riad is Around a ten to fifteen minute walk to the square and souks. It's a straight forward walk, although the first time you do it, it may be a shock to the system with the hustle and bustle if you haven't been to somewhere like Marrakech before. We were two females and it is very safe to walk, although taxis are really easy to find and very cheap.

It is probably worth booking a taxi in advance (can be done through the Riad) to collect you from the airport. Like a lot of the Riads they are tucked away and arranging something in advance will certainly prevent you or your taxi driver getting lost!

The staff provide maps etc on arrival and went out of there way to explain where everything was. This was one of the best things about this place, the staff. They were very helpful, friendly and went out of their way to make us feel welcome.

Not only would I recommend this place, but if I went back to Marrakech I would have no hesitation on staying here again.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 6, 2013

Staff were amazing. Made us feel special. Food brilliant home cooking, reasonably priced. Lovely roof terrace with great views( and two tortoise we were aloowed to feed lettuce to) nice room with amazing bathroom. We visited in February and room was heated and comfortable. Courtyard was very pretty and peaceful. This was a lovey Riad, with pretty architecture, clean traditional rooms and good food. Short walk from Jemaa el Fna through the souks. Despite scare mongering it is possible to learn you way around fantastic Marrakech medina within days. Worth learning to walk through the small roads and souks rather than main road. Also taxi can get to the Riad whcih is a major benefit on day of arrival. We loved the Riad, however, it was the Riad staff that made our stay trully amazing. A huge thank you to all of them. They were really special (and we've stayed in plenty of hotels and guest houses around the world)

Room Tip: One of the few Riad's we found that offered twin rooms as well as doubles.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Yasmine

Address: 209 Diour Saboune | Bab Taghzout, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Luxury Hotel in Marrakech
#178 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Yasmine 4*
Official Description (provided by the hotel):
In the heart of Marrakech's lively medina, Riad Yasmine offers genuine Moroccan hospitality in an elegant and fully-renovated two- storey wealthy home. Ideally located, the Riad is easily accessible by car, right next to a taxi station, and a 5 minute walk from the souks (market stalls). ... more   less 
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Also Known As:
Riad Yasmine Marrakech
Riad Yasmine Hotel Marrakech

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