This was my first ever visit to Marrakech and a first ever stay in a riad (traditional Moroccan home). My wife and I, together with a few friends stayed for 4 nights. Our experience can be summed up by the words in the title of this review! :-) The riad has 9 rooms, ranging from 60 - 105 euros, each having its own charm. Muhammad, the manager and caretaker is warm, and friendly. Always with a smile on his face, he ensured efficient hospitality. The riad itself feels homely (no reception desk and impersonal formality). One of the unfortunate aspects though, is the lack of daily replacement of bottled water in the room. The breakfast is quite good and filling. You could have it at the lovely, spacious, rooftop terrace or at the well decorated foyer downstairs. We were served pancakes one day, assortment of bread on another and delicious, smooth yogurt & juice. We had dinner only once at the riad. Mind you, there was only beef tanjia and wine on offer.The service is classy though. What's more, when a few of us felt a little queasy, the cook made harira (moroccan soup), using a packet we had bought earlier. The staff were flexible, accommodating and hospitable. Owned by Franck and his partner, Sophie, the riad is well maintained and is being continually improved thanks to them. Situated just a 5-7 min walk from the Jma-al-fna, if you want luxury, cosiness, friendliness, this is the riad for you.