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“Great stay at Dar Silsila, and Marrakech is a brilliant city!” 5 of 5 stars
Review of Dar Silsila

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Dar Silsila
4.0 of 5 Hotel   |   11 Derb Jdid Laksour, Marrakech 40000, Morocco   |  
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Ranked #115 of 460 hotels in Marrakech
Melbourne, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Great stay at Dar Silsila, and Marrakech is a brilliant city!”
5 of 5 stars Reviewed February 5, 2008

We had read so many positive reviews of Dar Silsila, so we were expecting it to be very good, with wonderful service also.

Not only did the Dar Silsila exceed expectations with regard to the actual riad facilities and our room, but the standard of service offered by Jean Patrick and his staff, was exemplary.

My wife and I stayed for four nights in late January 2008 and we thoroughly enjoyed our stay from the first minute we arrived to the time we left for the airport.

Much has been written in past reviews with regard to the attention to detail Jean Patrick has placed into the interior design of his riad, with the reality proving that to be absolutely correct.

Our suite was very tastefully decorated and the common room areas are absolutely fantastic, featuring dark wood furniture, beautiful lighting and wonderfully vibrant colours.

With regard to the service standards, we had again read the reviews and expected a very high standard of service but again, the service provided, well and truly exceeded expectations.

We had booked a car to collect us from the airport and I would certainly recommend this as the Dar Silsila isn't the easiest place to find for the first time and the driver takes you straight to the door of the riad. After you know where it is though, you will be able to find it easily as it is fairly close to the square and the Koutoubia Mosque.

Upon arrival, we were greeted by Zachariah, as Jean Patrick was busy that day. Zachariah immediately sat us down, brought the delicious mint tea and superb biscuits that are always forthcoming and he proceeded to show us some of the highlights of Marrakech on a map...plus, where the riad was situated in relation to the square and Koutoubia Mosque.

Following this, we freshened up and ventured out to check out the sights and sounds of Marrakech with the knowledge that we had booked a tagine for our evening meal at Dar Silsila.

The meal was absolutely superb. In fact, the meal was better than any we tasted during our stay in Marrakech. Not only was this meal absolutely delicious, but the breakfasts provided were also very tasty with fresh croissants, bread, pancakes and yoghurt, not to mention the obligatory and ready-made mint tea!

Jean Patrick was also extremely helpful in his advice: from how much taxis should cost, (essential information for the Marrakech novice!) which restaurants were nice (Jean Patrick also reserved our table at Al Fassia, a very nice restaurant and when we asked about taxis, he actually drove us to the restaurant as it was on his way at the time - a very nice gesture, much appreciated).

Jean Patrick also booked a day trip to the Atlas Mountains as well as ordering AND collecting tickets for our bus journey to the coastal town of Essaouira.

Finally, by way of demonstration for the service standards and going the extra mile (and more!), my wife had been admiring some of the candles in the Dar Silsila and we asked where we could buy these. Jean Patrick, as luck would have it, was heading to the supplier that day and he made the purchase for us, no doubt saving us a considerable amount of money and hassle. Again, very much appreciated.

Sure, Jean Patrick may not be able to do these things each day, but he and his staff are very amiable, wanting to help and open to questions at any time.

So, to Marrakech - a brilliant city, so full of energy, colours, action, sights, sounds, tastes, aromas, textures, etc. Something for all the senses.

Perhaps it's not the town for everyone but I would have thought that if you have a sense of humour and an open mind, this is a wonderful place to absorb a local culture.

We felt completely safe at all times but it would pay to have your wits about you, as it does anywhere in the world.

Haggling is an interesting experience and must be done due to the outrageous prices that are quoted at the outset of any negotiation with a stall holder. As mentioned, keep your sense of humour (it's a game really), start at around a third of the original price, have a price you don't want to exceed and then go for it....it's a laugh.

As for the day trips....the Atlas Mountains are brilliant and we wandered around a Berber Village, plus had the opportunity to enjoy some more mint tea expertly prepared by a local berber man.

Essaouira is approximately 3 hours bus ride each way. We completed the trip inside a day easily enough and had a great time wandering the streets of Essaouira and enjoying the local seafood, plus watching it being brought in.

Overall, my wife and I really enjoyed our stay at Dar Silsila and we found Marrakech to be a great place.

Definitely a city we will return to!

  • Liked — service, style and attention to detail
  • Disliked — nothing at all
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
UK
1 review
5 of 5 stars Reviewed January 30, 2008

My partner and I stayed here in a Junior Suite for 4 nights in Jan 2008. Having read the reviews on Tripadvisor, we booked Dar Silsila and have to say that it more than lived up to the positive comments already posted. The Riad is an oasis of calm in what is a bustling city, however the location was spot on for getting around all of the sites on foot. Jean Patrick was an excellent host, and we benefited greatly from his advice to ensure we got the best value from our time. It is really worth taking up the offer of the airport transfer as the airport can be a little chaotic when you arrive.
Whilst in Morocco we do recommend the Dar Moha restuarant for a fantastic meal, and Jean Patrick can book this for you to guarantee a seat. The Bains de Marrakech did a great Hamman. Overall, Dar Silsila is a fantastic place to stay in a great city.

  • Liked — Quality accomodation in a great location. The owner Jean Patrick
  • Disliked — Nothing
  • Stayed January 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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MANCHESTER, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 23, 2008

We have just returned from a fantastic long weekend (3nts) at Dar Silsila. Jean Patrick and his staff made us feel extremely welcome and were always happy to help out with any questions / queries we had. Right at the start of the stay Jean Patrick went through his suggestions of things to do, which saved us time and was really helpful. All the rooms in the riad are beautifully decorated and spotlessly clean. The roof terrace with its seating area is an added bonus getting the sun most of the day and with great views over the city.

The riad itself is about 300m from the main square (Jemaa al Fna) and a haven of tranquillity from the bustling streets outside. Yes there is a dark alleyway /tunnel (10m) to negotiate between the raid and the main road, but it actually feels safer at night once the lights come on.

Overall I would say this is probably the best small hotel we have ever stayed in, and certainly better than some larger 4/5 star places that might have big TVs, spas and pools but no personal touches. If you want a clean, reasonably priced riad in the Marrakech Medina, run by an excellent host and his staff then this is the place for you. Almost forgot, Jean Patrick can also provide dinner in the riad - this was excellent and as good as any food we had in numerous restaurants in the city.

  • Liked — Fantastic Staff
  • Disliked — Nothing
  • Stayed January 2008, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sutton coldfield
1 review
5 of 5 stars Reviewed January 22, 2008

Arrived in Marrakech 10.30am, arrangements had been made with Jean Patrick the owner of Dar Silsila to collect us. The ride from the airport to our destination was an eye opener to say the least! I was later informed to drive in Morocco think of a Bamboo swaying in the wind? As the streets in the Medina are so narrow we could not get to the front/rear of the hotel, therefore be prepared to carry your luggage through the streets! We were lead down a very narrow passage way just off a small market area of the Medina, at this point you are not sure what the hell you are staying in. Once at the entrance you can only wait and hold your breath to the pending site. It was such a relief when the door opened to see such a wounderful building, basically peace from the storm we had just walked through. The attention to detail throughout was excellent. Jean Patrick spent more than enough of his time to explain about the places to visit and eat in Marrakech. I should like to point out his restaurant was by far the best food we had whilst in Marrakech!!
The bedroom was excellent and very clean, one disapointment was lack of a fixed shower, basically you hold the attachment over you.
The city , you need to times the problems of beggers/hassel by 20 to locations such as Turkey. Be very very careful at night when returning back from the main square. My partner had her hand bag snatched on the second day!! If you like a drink when away this is not the place for you it is very difficult to locate places wher you can have beer, and when you do it costs a small fortune.
Jean Patrick and his staff have created a warm and inviting location which is an oasis compared to the harshness that awaits you on the outside!

Stayed January 2008
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UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2008

My husband and i stayed here for a few days over the new year period for our mini-honeymoon. its a wonderful place to stay - an oasis in the noisy medina. it is beautifully decorated and Jean Patrick and his staff are just incredible - so warm, so hospitable - nothing is too much trouble for them.....they really made the trip! JP's suggestions for restaurants were the best!! we really enjoyed our stay!! Thank you JP and Ilham!!! xxx

  • Liked — hospitality of the staff and owner
  • Disliked — nothing!
  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 17, 2008

We stayed at the Dar Silsila for five nights in total and were completely satisfied with our experience. The hospitality of Jean Patrik and his staff of Fouad, Aicha and Fatima exceeded our expectations even after reading other travelers' rave reviews on this site.

At first, we were quite happy with the physical hotel itself. Tucked into the Medina, but still quite close to the main road and taxis, the facilities are beautiful. It is clear in every room of the hotel that Jean Patrik thought about and paid attention to every detail of the space's appearances. There is a clean, uncluttered and almost modern feel to the public spaces and rooms. At the same time, the rooms are painted and decorated in warm palettes. The rooms are spacious enough and the terrace offers an incredible view of the Koutuba Mosque and other views across the Old City.

While the hotel itself is very nice physically, it is Jean Patrick's knowledge of the City and his clients needs that set the experience apart. He was able to help us find restaurants and activities that we otherwise would not have known about. Also, they were exactly matched with what we were looking for. Our only regret is that we did not solicit more of Jean Patrik's expert knowledge about Marrakech and Morocco. He was always accessible to answer even our silliest and most novice questions.

We also cannot speak highly enough of his staff. If Jean Patrik is an excellent planner, his staff can seemlessly execute just about anything. They were extremely helpful in getting bus tickets and learning about the City. Also, you should be sure to have dinner at the hotel - the meal was delicious and rivaled any Moroccan meal we had at a restaurant. Breakfast was also quite good. And you will fall in love with Aicha's almond cookies.

Overall, we recommend Dar Silsila highly. If you are looking for the Riad experience, you likely cannot do better than Dar Silsila.

  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2008

I really enjoyed my stay at Dar Silsila. I went there with my family for a week around New Year's eve, and everything was as expected and described in the previous reviews, and even more !! I met Jean-Patrick who really took care of us and organized everything as we wished! The rooms were really nice and clean, the food was really good, and all the staff members were really kind. Eventually it was one of the best places we ever stayed at!

  • Stayed December 2007, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Dar Silsila

Address: 11 Derb Jdid Laksour, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Marrakech
#43 Luxury Hotel in Marrakech
#121 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dar Silsila 4*
Reservation Options:
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Also Known As:
Dar Silsila Marrakech
Dar Silsila Hotel Marrakech

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