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“Traditional Hotel” 4 of 5 stars
Review of Moroccan House Hotel

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Moroccan House Hotel
3.0 of 5 Hotel   |   3, Rue Loubnane | Guéliz, Marrakech, Morocco   |  
Hotel amenities
Ranked #275 of 461 hotels in Marrakech
Folkestone, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Traditional Hotel”
4 of 5 stars Reviewed January 6, 2014

We stayed at the Morrocan House Hotel for four days over the New Year period. The staff at the hotel were friendly and helpful. The hotel is lovely decorated in traditional Morrocan style which we loved. We were on the fifth floor which was directly under the roof terrace which could be a bit disturbing some mornings as you could hear chairs being dragged accross the terrace, so best to try and avoid rooms on this floor if you don't want to be awoken early. We were booked in for the bed and breakfast option, the breakfast was very good with a great selection, there were pastries, cakes, cheese, cold meat, breads, jams, eggs and more. There was also a good selection of hot and cold drinks to be had, in general the breakfast couldn't be faulted. We had breakfast on the roof terrace, three out of the four days we ate in the marquee on the terrace as we did find it a little cold outside at this time of year. This hotel is a great base from which to explore Marrakesh, there are lots of cafes and restaurants nearby. Our favourite was Cassanova's where we had some excellent Pizza's which you could also takeaway, to get to Cassanovas you need to turn right as you exit the hotel and just keep walking along the road its only a few minutes walk away. There is also a super market a bit further down this same road. We went on a couple of excursions arranged through our holiday rep which were very good to the markets and to the Berber village. We also visited the Jardin Marjorelle which is only a ten minute walk away from the hotel and definately worth a visit, it's a magical place. Be sure to take a coat when visiting at this time of year as the evenings and nights do get cold, it is hot during the day when the sun is out. The Morrocan house does not sell alcohol but there is a hotel a couple of doors down to the left as you leave the hotel that does. All in all we had a great stay at the Morrocan House.

Room Tip: Avoid the fifth floor as you can hear chairs being dragged across the roof terrace early in the morn...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Guildford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2013

This hotel is nothing like the photos show on the website. The rooms are small, the beds are filthy and covered in a horrid leopard print throw that absolutely stinks. I won't go into the gold trim acting as mosquito nets.

The bathroom was absolutely filthy with remnants of someone else's use of the toilet remaining. Need I say more.

We checked out within 5 minute of being in the room and yet they would not refund us. A week of arguing with trip advisor and still no better off.

The air conditioning could not be turned on as to do so would result in a loud beep every two seconds and the windows were not able to be opened. On looking inside the fridge I was very nearly ill to see what was growing inside it.

I am guessing the last time this hotel was cleaned was sometime back in the 90's.

Avoid this hotel like the plague and on reflection do not book through trip advisor either.

Stayed December 2013, traveled as a couple
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 10, 2013 via mobile

This is the first time that I have ever walked out of a hotel. On arrival we discovered that we were room only, not bed and breakfast as booked. We were guided to our room and to say we were disappointed is an understatement. The room was tiny withe smallest double bed in history, the bathroom was filthy and unkempt and Liberace would have been proud of the nylon leopard skin bed sheets! The air conditioning beeped loudly once every two seconds unless switched off, the fridge was attempting to grow what appeared to be a new civilisations worth of mould and the windows were screwed shut. I have travelled all over the world and stayed I the best and worst of hotels, this place beats the latter by a country mile. Avoid like the plague.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2013

Ok, firstly the rooms weren't perfect, they were a little worn and tired but they were clean and kept very clean during my stay. I found the majority of staff very helpful, the others were ok. I found the location within the new town perfect. It is definitely about a 30 min walk to the Medina or a cheap taxi ride but both were fine for me. It's location was perfect for me in the respect that when I needed a break from the chaos and excitement of the Medina, I could return here and chill in very French feeling of Gueliz with its cafe culture, restaurants and clubs/bars. Breakfast was best taken on the terrace overlooking the city and Atlas mountains in the distance. I would also recommend getting the reception to arrange transfers to and from the airport as it will cost you about half of what the taxi drivers ask. One thing though you may also wish to note is that if you are a light sleeper then avoid the rooms at the front of the hotel as a newly opened Snooker/pool club has opened nearby and attracts alot of Marrakechi youths and the noise that comes with it, though it didn't bother me personally. Great place to stay, with great staff and in a great location if you don't want to stay within the walls of the Medina.

Room Tip: Avoid the front of hotel if you are a light sleeper
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnsley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2013

We have never been to Morocco before so this was a tester to see if we liked it. All I can say is that everything surpassed our hopes and expectations. The hotel was comfortable, clean, friendly - the decoration in traditional style was great, the staff were super, nothing was too much to ask of them, and they were very willing to give advice and directions to places of interest. The food was Moroccan and even though my husband is a picky eater, he had no problems with the breakfast and evening meals served at the hotel. Would we go back again? YES.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 11, 2013

What to say about this hotel? Entertaining certainly. The decor, though a bit scruffy around the edges, is impressive, albeit a bit overpowering in the rooms. The room was small, but clean and ok; the bathroom looked like it had been decorated by a small child, but was also clean and - just about - ok. Well, everything worked. Breakfast on the roof was nice; good selection, good views; not very interested staff: cook your omelette, but don't bother to tell you when it's done. Pool quite good, though not a lot of seating; you have to be quick. If you get a sunbed, then it is a nice place to relax during the hot part of the day. Location is good: walking distance of several good restaurants and of Jardin Majorelle, and of the souk if you are up to it. Best (and worst): the reception staff who seem to enjoy winding customers up: other staff - especially ladies - good. On balance, ok for the price but not somewhere that I would want to stop again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 6, 2013

The room (44) was quite dark and overpowered by frilly drapes around the bed. The fitted sheet was synthetic fabrics and the duvet heavy. The duvet cover was a brushed synthetic microfibre type fabric which had tigers printed on it.
The bathroom was functional and although we had a problem with the shower it was dealt with immediately and a new hose and head fitted.
The air conditioning worked but was a little noisy.
We were on half board and stayed three nights. The food although repetitive it was good value for the price paid. Breakfast had too many pastries and not enough fresh fruit, yoghurt would have been a nice addition.
I thought that it being a hotel alcohol may have been an option at dinner but this wasn't the case.
We looked at the pool on our first morning and decided that it looked a little suspect, the water a bit murky and I couldn't see the bottom, we decided not to bother!
The walk into the main square, down the Avenue Mohammed V, which we did everyday in both directions, took at least 40 minutes, not the 20 as suggested in other reviews( unless there was a shortcut we didn't find!) the road is busy and there are a few roundabouts to cross which can be tricky.
All in all we quite enjoyed our stay but it could be made so much better with some minor changes to rooms and breakfast. On previous visit we stayed at a riad in the Medina for only a little more money and would certainly recommend looking at other options or doing more research before booking - we didn't!

  • Stayed October 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Moroccan House Hotel

Address: 3, Rue Loubnane | Guéliz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#42 Best Value Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Moroccan House Hotel 3*
Official Description (provided by the hotel):
This hotel, the first of its kind, provides its visitors with different services and in an architectural style. Moroccan House Marrakech is at the center of the city. It is easy walking distance to many major attractions, theatres, shopping.... It consists of five floors and fifty rooms with different grades (3*, 4*, 5*). Here, you are not in an ordinary hotel, it is like a Riad, a traditional Moroccan house where visitors are cordially received. ... more   less 
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Also Known As:
Moroccan Hotel Marrakech
Moroccan Marrakech
Moroccan House Marrakech

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