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“Enjoyable stay, Moroccan style” 4 of 5 stars
Review of Moroccan House Hotel

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Moroccan House Hotel
3.0 of 5 Hotel   |   3, Rue Loubnane | Guéliz, Marrakech, Morocco   |  
Hotel amenities
Ranked #274 of 461 hotels in Marrakech
Rome, New York, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Enjoyable stay, Moroccan style”
4 of 5 stars Reviewed February 28, 2013

Stayed four nights here, in a fairly large corner room with three single beds and a veranda overlooking the busy street below. Nice mix of western comfort and Moroccan style. Pleasant staff, clean room, nice breakfast buffet served on the roof of the hotel. We didn't eat in the restaurant so can't comment. Only disappointment was the hammam - we wanted to try it but it was closed. Would stay here again if we ever get back to Marrakech!

Room Tip: Corner rooms are quieter and larger - veranda is a plus!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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443 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2013

We were on a mad long weekend to Marrakech and were allocated this wonderfully decorated hotel to stay in for our short duration. We were told we were to have the best room in the hotel and were rather dubious and just grinned sweetly as we were shown to the room.

Wow, believe me, we did have the best room, it overlooked the pool, was zealously Moroccan style in decoration, (put your keys down and spend an hour trying to find them with all the cushions and colour that adorned the room) It was like a small apartment, everything we needed and much more. The bed alone could sleep a family of 6 and some added pets if desired. :D It was HUGE and extremely comfortable, I felt like the Princess and the Pea in her bed of chintz, cushions and throws..........

Breakfast consisted of the usual cheese, breads, salad and cakes you expect from these bed and breakfast establishments, which was of a decent standard and enough to feed all the above. (plus the local bird population - they like the cake)
Breakfast was served upstairs on the roof terrace, seating was either in open air or in a Bedouin style tent, was a nice little touch.

Staff were friendly, informative, hard working, however one small point that was the ONLY thing that stands out is the porter/waiter who came across as a bit over friendly and would hover for a tip ('Go away, please!' would be a good one) and his shirt looked like he'd slept in it for at least a week. It really did him no favours as it looked shabby and unprofessional while the rest of the staff, we have to say, were immaculate.

Apart from that, a very welcoming and enjoyable stay was had and we would gladly return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2013

A great hotel at which we were made to feel most welcome thorughout our 4 night stay. beautiful clean Riad style room. Roof terrace for breakfast -althoug don't leave it to last minute if you want the widest selection. Easy walk to shops restauruants etc and 15 minutes to the old town and main square

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
2 of 5 stars Reviewed February 26, 2013

On the first day we arrived, we were told that several rooms were flooded and result we spent out first night in a very basic hotel across the road. We complained on the second day and they said they would upgrade us to a suite. That sounded great until we realised that they were the only rooms with a double bed which is what we had booked in the first place so not much of an upgrade! We also found out from the guests that there was a huge group that had turned up from the Netherlands on the day we arrived, and given that flooding in a rooms probably takes for than a day to put right, we strongly suspect they had overbooked the hotel and so sent several guests to the other hotel. On top of this, the staff were quite unhelpful, especially when it came to providing information. We were even asked to pay for a map of Marrakech! Never experienced that before in a 3 star hotel. They told us that dinner would be served from 7 to 9pm, however, they were annoyed with us when we arrived at 8:30pm and served us slowly, forgetting to give us things like glasses, cutlery, napkins, we didn't even get dessert as they said the kitchen had closed and they'd forgotten to put aside out dessert! It's terms of facilities, the swimming pool is small and dirty. Not much else available. Incredibly they do not even have a license to sell alcohol on the premises! The result, despite the beautiful decor, was a poor experience from the poor customer service. We wouldn't go back sadly.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Derry
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 24, 2013

We stayed here one night and were well pleased.
The lobby looks beautiful and we were met by pleasant receptionists and a very polite doorman who brought us mint tea and biscuits.
The room was clean and again highly decorated. The bathroom was great, and the little touch of the towel being folded into the shape of an elephant was lovely. There were complimentary soaps etc as well as toothpaste, toothbrush, shaving foam and razor.
Even though the room was overlooking the mad car-filled street, the double glazing kept most of the noise out.
The beds were comfortable.
A good hotel to stay in.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cornwall, UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2013

Nice clean room with 2 comfortable single beds (mini 4 posters draped in lace!). Good bathroom, and great roof terrace where the breakfast was served. Beautiful main lobby. Stayed at the front of the hotel and it was rather noisy with passing traffic, people talking, stray cats etc.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ripon, North Yorkshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 21, 2013

The decor of the hotel is amazing. When tou first walk in to reception youjust know you've come to the right place with the mosaic work and the petal filled fountain. It is a little tired but everything is extremely clean.The staff are really helpful. Book trips to the Atlas mountains etc through reception as it's the cheapest way to do it.Breakfast is on the roof terrace with views over the rooftops towards the mountains and is extensive in what it offers. We arrived on a late flight and the restaurant is open at that time so is very handy for tired travellers. There is another great restaurant if you go out of the hotel, turn right then cross the road - it's called Jazzoo.The hotel has a swimming pool and a hamman downstairs but it was a bit too cold in mid Feb to swim! if you ask at reception, you can have the most amazing cappuccino (or other hot drink) at any time.Would definitely go back.

Room Tip: Ask the staff to book taxis, they can get them at half the price
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Moroccan House Hotel

Address: 3, Rue Loubnane | Guéliz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#42 Best Value Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Moroccan House Hotel 3*
Official Description (provided by the hotel):
This hotel, the first of its kind, provides its visitors with different services and in an architectural style. Moroccan House Marrakech is at the center of the city. It is easy walking distance to many major attractions, theatres, shopping.... It consists of five floors and fifty rooms with different grades (3*, 4*, 5*). Here, you are not in an ordinary hotel, it is like a Riad, a traditional Moroccan house where visitors are cordially received. ... more   less 
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Also Known As:
Moroccan Hotel Marrakech
Moroccan Marrakech
Moroccan House Marrakech

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