My boyfriend and I booked this hotel even though it wasn't in the main old city of Marrakech, it's situated in the new, up and coming busy and well developed part of town outside the old wall. Although the old city is approx 2km walk away down the Main Street, there's plenty to see on the way, or you can negotiate some petit taxi fares.

The hotel itself was fabulous, the reception area was beautiful, fountains and embellished chairs, and you can see right up to the roof. Inside the room, it was busy with materials and colours and patterns, really authentic feel, nice sized room with plenty of space. It was also very clean.

The staff were helpful and friendly, speaking good English even though we started the conversation in French.

The breakfast was mediocre however, although this may be put down to the fact that neither of us like breakfast much, and we didn't go to the roof where breakfast was served until 9.30 or 9.45 and the breakfast finished at 10am, having been sitting there for 3 hrs. Plenty of choice tho, just a little too many sweets and cakes for us English used to bacon and eggs.

The only other small let down was the evening meal. We went bed and breakfast as we love eating in different restaurants, but guide books recommend at least one nights dinner in the riad. It was a every traditional, 4 course meal, Moroccan salad, veg soup, main and seasonal fruit. Whilst everything else was tasty, fresh and homemade, we were disappointed with the main course as we only got one chicken thigh each and a whole mound or vermicelli with no sauce. We quickly learned that sometimes when u have main courses in Marrakech, they aren't very big as starters, salads and soups are served in huge portions.

All in all, The hotel and the staff made our visit to Marrakech very enjoyable and we would highly recommend for anyone looking to discover Moroccan delights.

With a small noisy room in the basement and not very nice breakfast on the roof terrace, there isn't much nice to say about the experience at the hotel. It doesn't have much to offer by way of entertainment / dining either so we only came back to sleep really. The staff are nice and were very helpful by way of telling you things to do etc. It's also got a very charming traditional style/look and the location is in a safe neighbourhood in the nice part of town yet a 25min walking distance away from Medina and Jemma el-Fna square and the souk markets.

We are actually at the hotel now been here since tuesday arrived at 6 pm we were told by hotel staff we couldnt eat there as we have to book 24 hours in advance !! We asked to change money we were told no we dont change money !!! We were taken to our room which i can only describe as a brothel type room it is freezing the drapes around the beds stink the room is in desperate need of a good clean the breakfast isnt to good and the room is freezing we returned back at the hotel yesterday to find my friend has had expensive makeup stolen out of her makeup bag we reported it to reception who called the cleaner she was shouting in morroccan we have called our travel company who want us to call the police the hotel staff and manager are not interested they dont want to know we dont leave until saturday night we have tried getting flights home today but none are available we have told the reception if the makeup isnt returned in 2 hours we are calling the police. Hate the hotel and the lousy staff would never return here or recommend it to my worst enemy x

I am really impressed with this hotel.
The staff greeted us well on arrival and they could not of possibly been more friendly throughout our stay. After we checked in the security guard took our cases and us up to our room and explained how everything worked and where everything was in the hotel.
The moroccan themed rooms are of a great size with the beds being four poster. The rooms are very clean and well looked after by the maids.
Breakfast in this hotel is served on the roof where you have the choice to eat inside in a Moroccan themed tent-like room or to eat out in the open in the sunshine. There is a wide choice of food for breakfast (no fry up though, but no issue for us). All the choices are very nice and filling, so you go out on the town full of energy. We chose to eat in the sunshine most mornings as it was nice and warm, which was very scenic as we gazed over at the mountains in the distance.
Dinner (if you go half board) is a set menu, different every night, of Moroccan style food. This is served downstairs in the restaurant. Every night was a delicious meal, which from me is good as I am a fussy eater.
Also in this hotel is the spa in the basement, which my wife visited for an hour long massage, which she thoroughly enjoyed.
The hotel has a medium sized pool, but due to the time of year it was a bit on the chilly side so we didn't use it.