We had just arrived at Moroccan House Hotel and handed over our accomodation voucher to the guy behind the counter and he straight away told us that we do not have a room there and that our accomodation voucher (provided by lowcostholidays.com) is not valid! He told us that he cannot help us and that we need to leave! He told us the money we paid for this hotel for 5 nights had not been received! I began to make phone calls to lowcost (which were NOT cheap) from my mobile as he refused to let us use the telephone, and was on hold when another member of staff came along and told us that there is infact a room available for us! We were not given a pool view room as I requested. The room was cold at night as the heater broke every night and the "satelite" TV did not exist! We had four channels of which only one was english. The hotel ruined the start of my holiday.

We have just returned from a nine night stay in Moroccan house hotel. We found it very quaint and quirky and pleasantly surprised .The food was good the rooms clean and the staff very helpful. There where some good excursions to go on and the walk to the medina was approx 15-20 minutes .You need a good map of Marrakesh though
The only disappointment was the swimming pool but that could have been to the time of year we went .It is well worth a visit to the Mamounia hotel but you must have sensible clothing and not wear sandals

Ymmv, but we were not impressed. Of course for the money it was good value, but simple things like clean sheets and non growling staff skills be included.
Breakfast was a struggle. 15 minutes before the scheduled closing time a member of staff was not willing to replenish simple things like bread. Fortunately a bakery is literally around the corner.
Rooms are cleaned very well, beds are hard as rock. Hotel interior is nice, location is good.
But the stained bedding and indirectly members of staff...even for the money, never again.

Only stayed here one night. Hotel is full of charm and the decor authentic and interesting. My room was clean and comfortable. Lots of hot water for the shower, sufficient bedding, the usual amenities. Staff were polite and professional. The courtesy toothbrush and toothpaste was nice, but would have preferred a courtesy bottle of water for my first night rather than pay 20 dirham from the desk.