I stayed in this hotel, again, for two nights in early November 2012. The staff were helpful and friendly, especially Labra, who remembered me from previous visits and welcomed me back.
The price is very good value - I had 2 nights B&B - in a clean double bedroom with fridge, tv and en suite bathroom. This is the only hotel that I know of that provides a toothbrush and toothpaste - very handy as I had just run out of toothpaste!
The hotel has interesting decoration with a lot of traditonal tiling on floors and walls, and a lot of "beldie" hand painted furniture. There is a pretty water fountain with rose petals in the lobby of the hotel, lifts to all floors and staircases, too. This makes it feel like an authentic, charming and local Moroccan house, not an anonymous hotel!
The beds are rather kitsch four posters with a good deal of net, but solid and comfy to sleep on.
The breakfast is on the terrace upstairs - outside tables and an inside Berber tent. There is a range of breads, cereals , toast and freshly made pancakes and eggs. The only thing lacking is fresh juice - dont understand why as oranges are cheap and locally available - they offer jugs of very sweet cordial which almost no-one is interested in!
There is a pool and loungers and the staff were very helpful in terms of booking a cab to the airport without overcharging - 100 dhs for a couple of people in a cab is about the going rate. Also helpful advice in terms of making a local phone call, directions and local resources, tho this varies with the different personalities of the staff group.
For me, this always feels like a clean, friendly and safe palce to stay , which makes it a very useful base for my trips.
I was intrested to discover a very large branch of Victoria wines on the main street to the left of the Hotel. This is a new addition ot the area and loks to be pretty popular.

We stayed here for 5 nights and it proved an absolutely perfect base for all of our travels. Yes there a few things that could be updated in the rooms but by and large the hotel has a beautiful interior and ticked all of the boxes for people that want somewhere that is not a chain or soulless home away from home experience. Staff were very friendly and helped with restaurant booking, trip booking, etc.

It is a little distance from the old town but as two single women travelling, we felt the location was absolutely fine.

My wife and I visited this hotel as part of a holiday booked via The Adventure Company. We stayed for three nights and found it a good alternative to the characterless international hotel chains. The rooms were acceptable, there was plenty of hot water for showers (something not be assumed in Morooco) and there was a chef making fresh omellettes at breakfast. Staff at the front desk were friendly and helpful.

It is about 20 mins leisurely walk to the gate into the old town.

Past reviewers have criticised the hotel and indeed their comments about the building and its surroundings are factually correct. However it is important to set your expectations depending on the price and the country. This is Morocco, a north African country. If you want Hilton style accomodation, go to a Hilton. I would prefer to return to the Moroccan House Hotel.

We booked this hotel for a short 3 night break, 4 rooms for people. Lets get the negatives out of the way first. Yes bathrooms could be updated. The lighting in some rooms is rather dim. The street is rather daunting when first observed. Room 59 has only 2 single beds, would have been nice to sleep with my husband on my 60th birthday. The rooms on the 5th floor do suffer excessive noise from 7am due to the tables and chairs on the roof terrace being moved.
Now the rest.......We arrived at 10.30am and asked if we could leave our luggage until check in and lovely lady on reception quickly sorted 2 rooms which were ready so we could use them and take all our luggage up to them. Mothing was too much trouble for the staff. The beds were very comfortable and the sheets and towels were very clean. There were lifts to all floors except the roof terrace. The hotel is off the main Gueliz area so is quieter than some of the hotels right in the main area. It is 35 minutes walk from Jemma Fna, 15 minutes walk to the Jardin Majorelle and there are quite few restaurants and banks within 10 minutes walk. Also the number 1 bus drops in Gueliz and takes you to the square. The pool is nice, yes its cold but so are all of the pools in Marrakech, you dont heat a pool in 30+ temps. The breakfast was good, not sure what some people expect, but there were omlettes, fried eggs, lovely fresh bread, toast, fresh fruit, dried fruit, cereals, pancakes, jams, cake...... and I am sure I forgot some things. Tea, coffee and juice. Over all for a good value short break this ticks all the boxes, you are there to see Marrakech not stop in the room. We would stay again no problem, we would just ask for a room not on the fifth floor, Room 2 our friends was light and airy and had a double bed and overlooked the pool, I would choose that if I had a choice.