On arrival for our 7 day stay the hotel sign was very poorly lit (see photo of Hotel) and located in a side street with rubbish littering the road and pathways. Despite having pre-paid for two double twin balcony rooms on high floors we were given rooms in the basement and told no other rooms were available.

The hotel bedrooms were tired and needed upgrading having dated bathrooms and a television ( one B&W) with a poor reception that must have been at least 20 years old (see photo). There was no units to store clothing and therefore I had to work from my case throughout the week’s stay. The air conditioning unit had to be switched off because the noise and vibration created a disturbance to other guests in the hotel at night.

Breakfast was very limited with no fresh fruit, no toast (the two bar toaster was too small for the 120 guests present) they even ran out of bread. Although the hotel was clean the way staff handled food at breakfast was unhygienic there being no evidence that they washed their hands between clearing plates, wiping tables and cooking/handling the food etc..

The staff remained friendly throughout but they were late serving the evening meals and tended to rush you through the courses when they did. Before we left they put pressure on us for a tip.

The Moroccan decoration at reception and within the hotel was very impressive but one needed to look beyond this at the maintenance etc. they also had low level, low wattage, energy saving lights throughout making it dark inside the hotel.

Other guests who had front facing rooms complained about the noise in the early hours from the nightclub a few doors away.

The hotel does not really appear ideal for certain elderly, infirm or disabled people by having to climb steps to the rooftop at breakfast etc.

The unheated swimming pool located at the rear of the hotel is considered to be unsuitable for unsupervised young children or even single swimmers. If there is a problem, once this is noticed on the security cameras in reception, it would have taken too long for someone to summon help then travel down steps to the basement. Considering just how deep the pool is depth indicators around the pool edge is considered essential.

Just arrived back from a short break at this Hotel - Very friendly helpful staff, clean bedlinen & towels, rooms cleaned every day although they need a little TLC. Room was quite dark as the windows are quite small and the lighting very dim, but overall very good for the price.The breakfast was ok although same every morning - no alternative. We used the pool most mornings but come 1.30am the sun leaves the area as it is very built up therefore the water in the pool stays "freezing" the childrens pool is even colder!!!
There is a bank just around the corner (could not change money in Hotel) and lots of coffee/snack bars fairly local especially "Le Nostalgique" the owner Jamal Taarji was very hospitable. The Jardin Majorelle Gardens (includes Memorial to Yves Saint Laurent) is a short walk away (15/20 mins) and very interesting and well worth a vist 350dh if you want to enter the Berber Museum (the former painting studio) this will cost another 250dh.
Please be aware of man on moped he will watch and approach you to go with him as he works at Hotel - do not as he is a con.

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Good if you want a quiet place to stay away from the Medina, which is about 35 minutes walk away. The hotel is comfortable and clean, with Moroccan decor that borders on kitsch or even "tart's boudoir." The staff are helpful and the breakfast is OK, though not exceptional (for example, the orange juice is not freshly squeezed). It is good value for money.

We have just returned from staying in this little colourful hotel, where the staff are friendly and the beds are very comfortable. The rooms were very clean, cleaned daily, and the towels, although well used, were changed frequently. The location was for us ideal, since it was only a few minutes walk from the tourist bus - the 2 day ticket was excellent value for money, just over £11, and there is a large figure-of-eight bus route, which takes you round all the sights. We , as did many others, went round the first half first, which took about an hour, and then went round again, getting on and off as we wanted.
The hotel provided evening meals for us, which was plentiful and tasty, five courses in all, and as has been mentioned in other reviews no alcohol is served.
We did not use the pool, so cannot comment on that.
As in other reviews beware of the man on the moped who wants to take you to the tannery, and also the man who tells you he works security or cook at your hotel, and always tells you that the place you are going to is shut, he tries to get you into a taxi to go to the market.
The Majorelle garden is only about 10 minutes walk away from the hotel, and is well worth a visit, as is the garden opposite the McDonalds about 10 minutes away. There is a supermarket selling a variety of goods about 15 minutes away, or a little shop opposite the hotel where it is easy to buy water.
The only disappointment was the fact that there is no where to sit outside, other than on the roof in the sunshine, or round the pool. Our room had a balcony, so we made use of blanket on the floor .