Unfortunately my sister and I were very disappointed with this Riad. We stayed for a long weekend in May 2013.
The location is good, right in the centre of the souks. The main courtyard areas were lovely, and for a inexpensive break you get what you pay for.
Breakfast was good. But that is as far as it gets.
The roof terrace could be lovely for sunbathing, but it was also a dumping ground and in need of a good tidy up. The bar was actually a rubbish storage area!
The room was fine at first look, but then as bits kept on falling off and the hotel staff didn't seem to interested to fix things we were increasingly frustrated during our stay.
The reception staff were useless I'm sorry to say. We had to steal hangers, toilet paper and towels from another room and cause a big complaint to get our room fixed and cleaned. (they didnt tell us that you have to leave your key in reception in order to get the room cleaned as there is no master key)
If the hotel received some TLC and the staff were trained to look after the customers then it could be really lovely.
Only one member of staff (the doorman / breakfast server) was truly good to us, so at least he received a good tip!
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- Also Known As:
- Riad Amssaffah Marrakech
- Riad Amssaffah Hotel Marrakech