We stayed at the Riad Amssaffah for 5 nights as a birthday treat from my husband. This was our first visit to Morocco, so we were rather nervous, especially when we were told the taxi would drop us at a Riad 7 mins away, and that there was no promise of anyone to walk us the rest of the way.
We booked a private (rather than group) transfer to the Riad, and the driver took us most of the way by car, then walked us the rest of the way, for which we were hugely grateful wheeling our suitcases which was hugely appreciated.. we were exhausted after a long days travel. We tipped him of course.. everything costs money here so try and get some bits of change before you fly out, or at least get some small notes in the airport)
The room was a bit odd because there were no outside windows, just wooden shutters that opened into the court yard. The bed was huge, and comfortable, we slept well with the help of the extra blanket that was in the wardrobe. The power sockets are in the most unhelpful places you could imagine (behind the huge bed head, high above the shower in the bathroom, and behind the huge dresser near the door) but we managed :-D The shower did get lovely and hot if you waited a while for the hot water to come through!
The staff - Fatima and Aziz were very polite, helpful and quite friendly.. all we had to do was ask for help and it was given. Fatimas map was very useful - we found the "after 8pm route" was the best way to go, as it was straightforward.
The breakfasts were simple but good, and we had our evening meal there one night. They didt have a veggie Tagine on their list, but they made one for me, which was appreciated!
Hamid the holiday rep who visits the Riad every morning was wonderful!!! He speaks good English and fluent French, is very friendly and happy just to sit down and chat, as well as helping with tours or evenings out, like Fantasia.
We went on the Fantasia trip, which was unintentionally hilarious, partly because it rained, so the display poor and soggy (would have been poor anyway but the heavy rain just made the whole thing funny!) The food at the evening was Ok, and they created a veggie option for me.
The building itself is 300 years old, but was made into a Riad about 12 years ago. It is a really beautiful building, with lots of traditional (and probably original) decorations, so staying there was a pleasure.
I would love to go back at some point, its a City that assaults your senses, and is so very different to the UK!
Tips for Marrakesh.. learn a few important phrases in French if nothing else "Non Merci" is useful, tip waiters, ignore people (or say no thank you) to people who offer to help you find your way, be polite, smile, and haggle hard, decide on your price in advance, and if they are not willing to go down that far, just walk away. There are LOADS of stalls all offering the item/s you are after!
If you are a light sleeper, ask for the room away from the Mosque unless you want to get woken by th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.