We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing and scary place !” 4 of 5 stars
Review of Riad Amssaffah

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Riad Amssaffah to your Saves list
Riad Amssaffah
3.5 of 5 Hotel   |   1, Foundouk El Melha, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #351 of 465 Hotels in Marrakech
1 review
3 helpful votes 3 helpful votes
“Amazing and scary place !”
4 of 5 stars Reviewed October 13, 2012 via mobile

We stayed here for 10 nights, only about 15 min walk from the main square, had an amazing time once we got our bearings. Staff really helpful really willing to help you.
Don't trust anyone on the street wanting to help you they'll want paying !! When in the square watch for the henna ladies just drawing on your hand and penning you in until you give them some money.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

218 reviews from our community

Traveler rating
    64
    74
    36
    20
    24
See reviews for
21
109
6
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2012

My wife and I stayed here for our belated honeymoon during the beginning of September for 7 days.
The staff were wonderful, lovely decor in the place and great social areas to hang out and meet other people.
The only down side was related to finding the place on the first day we arrived, other than that the advice we were given when we arrived on how to navigate Marrakech and the activities we could do were great.
The food in the Riad is most definitely worth trying and turned out being the best we had on our whole stay.
The pool is good for cooling off your feet after a long day of wandering around the souks.
Fatima (the hostess of the place) made us feel part of the family, a little oasis of calm in the bustling city.

Room Tip: Might be worth staying away from a room near the stairwell as the cleaning staff are up relatively e...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 22, 2012

If you want to go on a relaxing, luxurious, stress free holiday to put your feet up, get away from it all and unwind, then don't go to Marrakech. Read no further, go and book an all inclusive 5 star in Spain or Turkey. This is not the place for you.

Now that I have the attention of those who are up for an adventure, up for something out of the ordinary, don't mind walking around endlessly, talking to locals, seeing how people really live in this city..I can continue with telling you how absolutely amazing our stay was at this Riad. Marrakech is a place where all your sense come alive. But it is not for the faint hearted. If you are the kind of person that gets really annoyed by being hassled constantly and doesn't like trying different kinds of foods, then honestly please don't come here. I came across a few too many tourists that constantly complained about their experience and this was one of the only things that ruined my stay here.

Me and my boyfriend came here in September 2012. The Riad is beautiful and is placed in the heart of the hussle and bussle. It is initially quite difficult to navigate around the area as the streets seem to look different at night. However, the staff are so friendly and go out of their way to help you. All you need to do is spend an afternoon walking around to find your bearings and you will be just fine. Also, don't be afraid to just speak to the other people staying at the Riad as you may find it really helpful taking advice from people who have been there for a few days. If you look lost, the locals will try to confuse you by telling you to go the opposite direction to where you are coming from, which can be off putting at first, but try to ignore it. Once you are confident with your navigation skills, you will find it really funny. Well we did any way. They just like the banter and I'm sure it's a funny - 'confuse the tourist' game for them. But honestly, I don't believe that these people mean any harm, and if you seriously get annoyed by any of the hassle, then just be stern and they will leave you alone.

The breakfast was really filling and kept us going through to dinner, which is a bonus if you're on a budget. We didn't eat dinner at the Riad, but we were told by a couple who had that the food was quite pricey and could have found something similar for much cheaper. Cafe Souk is an awesome, cheap and tasty place to eat about 5 minutes from the Riad...Ask Fatima to point you to the right direction. You will not be disappointed if you eat there.

When we arrived, we were given a choice between two rooms. One was a twin room, but was bigger than the double and had a fridge, so we chose that and just pushed our beds together. The bed was comfy, air conditioning worked and we had hot water every night except for the first night. Sometimes the water didn't run at all, and we had to wait until later for a shower, but this is something you need to expect if you're staying in a place like this. IT IS NOT SUPPOSED TO BE A 5 STAR LUXURIOUS STAY...so please don't expect that.

Don't be put off by the negative reviews of this Riad. The photos don't do it justice either. I would definitely come back to this Riad, it's in a perfect location and is just wonderful. However, it does take a certain type of person to really enjoy this kind of holiday. So please make sure you are 100% aware of what you are getting yourself in for. Read reviews, look at pictures, talk to people. If you're aware of what to expect, can handle a bit of hassle from locals and will find the funny side of getting a bit lost in a hectic city, then you'll have an amazing time. I'm so jealous that your adventure starts here. ENJOY!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 25, 2012

Booked this via Lastminute.com and it is satisfactory. Fatima (the third wife of the elderly owner) organised a car pick up from the airport. The driver spent the time texting instead of focusing on the road and ran down two men en route to the riad. We were sat in the back while a big row ensued. Fatima was less than sympathetic when we arrived. We ending up paying 50% of the agreed (high) price as we explained that we felt we had nearly been injured with such an experience. Throughout our stay we felt that the atmosphere was frosty, although Aziz the waiter was kind. He gets well tipped by tourists at the end of their stay and he is helpful so deserves it. The walk to the Djmaa El Fna is straightforward once you grasp it - and it takes a while. You get a lot of hassle from boys/men telling you the wrong way so they can step in and help you once you are lost. You end up paying for this with money or they get aggressive. Fatima has a hand drawn map but it is not that great. Ask a fellow tourist to tell you the way! If this had not been part of my lastminute.com trip I would get a riad nearer the square I think. Also one with slightly friendlier service.
Bonus was the gigantic bed. I did sleep really well here but did have ear plugs and an eye mask! Breakfasts are more than adequate.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed August 20, 2012

This is a great hotel, as long as you can find it through the souks! It took a couple of days, but we eventually found our way around. In Marrakech, you kind of just have to go with the flow and not plan on getting from A to B by a set time.

The staff were exceptional - I have nothing but good things to say about Fatima, Asma, Aziz and all the others. We felt like part of the family. Aziz tended to every need, any time of day or night.

The rooms were good (I believe we were in upgraded rooms) - large rooms, huge comfortable beds, working air con, good bathrooms. All very clean.

They really made this weekend a success!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Top Contributor
116 reviews 116 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed August 19, 2012

Just got back from a week at this beautiful Riad. The staff are every bit as good as the location and decor. Owned by a Moroccan family, the food (extra cost apart from breakfast) is delicious and each room is different (but on the basic side). The cleaners and Aziz work extremely hard and take time to remember things about you if you spend time talking to them. The pool is perfect for cooling off and a short swim and the sun terrace is sparsely furnished but spacious and a great place to hear the call to prayer from the surrounding mosques (you can't really hear it from other parts of the riad). The location in the Medina amongst the souks is brilliant and they advise you to follow the Rue Moussaine to the Jemaa El Fna which takes 10-15 minutes. All round we had a fab time and would love to go back.

Room Tip: The double rooms have beautiful beds and make sure you ask for anything you don't have eg. fridg...
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2012

Arrived in the dead of night after having our luggage lost, everyone was very helpful. We stayed for a week in February 2012, the riad is in a great location for the souks, the decor throughout is lovely, plenty of places to sit and relax, good but basic roof terrace for sunbathing. When we were there the weather was too cold to go in the small pool but it would be great for dipping toes in the heat of summer.

Staff were great, especially a young boy who runs errands, he took us to the shop, helped us find taxis and put logs on the fire for us. We felt very welcome at all times.

Thoroughly recommend this Riad

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Riad Amssaffah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Amssaffah

Address: 1, Foundouk El Melha, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #351 of 465 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Amssaffah 3.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA and Odigeo so you can book your Riad Amssaffah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riad Amssaffah Marrakech
Riad Amssaffah Hotel Marrakech

Owners: What's your side of the story?

If you own or manage Riad Amssaffah, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.