The riad is a little bit of a nightmare to find... it looks easy, but not all of the alleys in the medina are on any one map! We were lucky that a very helpful local took pity on the hot and flustered pair of us and directed us straight there with simple to follow instructions!
The riad itself is situated near to the main entrance of the Medina, but down an alley, so we found it relatively quiet... not sure if other reviewers went at different times, but for us it was quite relaxed and peaceful! We arrived to a welcome of mint tea and moroccan pastries, where Abdul then went through the check in process with us and gave us a really useful hand-drawn map down to the Djema al Fna market square... this was our godsend during our stay! The riad was lovely and cool in the Marrakech heat, and the rooms were clean and tidy. The shower was a little temperamental, and because of the original stonework the "bathroom" area was not enclosed, so if you have a dinner that doesn't quite agree with you I imagine it can get a bit "not nice" in the room! We stayed in the purple room, and although it was quite pricy the location and standards in comparison to some of the other riads was better so we decided to splash out.
There is also a beautiful roof terrace, and becuase there were only 4 other guests there at the same time as us, we had it to ourselves the majority of the time. The views across the medina are incredible, and you can hear the chants from the local mosque at prayer time, which was actually quite mellowing after a busy day exploring and shopping. The only thing we perhaps found as a negative was the cost of food and drink in the riad - becuase of the local way of life alcohol is pricy anyway, but the riads know it is difficult to get hold of in the Medina walls so it can be a bit of a shock when you first pay your bills, particularly if you're drinking beers! Service can also be a bit slow as the staff are down on the bottom floor, so take their time coming up to the terrace if it's just you - recommend order as many as possible at once!
All in all though, a great place to stay and it was an excellent retreat for our adventure, I would recommend it and would definitely go back if we visit Marrakech again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hey there,thank you so much for your great comment,see you next year...
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Manager Abdou and staff riad nejma lounge
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.