After a longish flight and an entertaining (terrifying) taxi ride we arrived to be greeted by staff offering us very tasty mint tea. Our room was not ready when we arrived but the owner got it sorted quickly. The room was really lovely in design, the bed extremely comfortable, the room spacious and with aircon that just about worked. The bathroom was very nice, the shower good, there is always hot water unless you have a very long shower, but the bath is made of concrete with a marble floor, and is suffering with damp and mould. When the curtains are closed the room goes very dark, which with the aircon and comfy bed resulted in much good sleep which is very welcome.
We did pay a little extra for a suite, but in reality we got a normal hotel room with no extra space and with no real extra's at all - in essence a basic hotel room. We should have just booked a normal room as the suite doesn't exactly have chocolate's on your pillow. The Riad in appearance is very well maintained, but after a day or two you do sort of scratch you head and wonder what exactly you are paying for and the price is about as high as it could be before becoming annoying. You're basically paying for a nice bed and a bit of floor space. Still, it does look nice.
One of the main reasons we booked this hotel was that we imagined it may be too hot to do much in the middle of the afternoon's, and this traditional riad could meet our needs with it's sun terrace which included sun loungers. Well, basically, this is a complete mistruth. There is a small terrace but it's still being built (interesting to watch during breakfast actually...) and there are no sun loungers and no space for sun loungers so I don't see that changing soon. It's nice, it's just not a place to sit and relax with a good book when avoiding the madness outside when the temperature is soaring. We spent a bit of time having a siesta in our room but the building work on the terrace interrupted this.
When we left the Riad we came to pay and the cost was higher than we expected, owing to an exchange rate in the favour of the hotel. We booked through a website so read the small print and check that the price in MAD matches the exchange rate for sterling - or book through a well-known agent that you trust. Niaive of us perhaps, but still irritating.
The staff were very nice and attentive, very friendly, tried to use English or communicate with us - our French is poor. They certainly cannot be faulted in their efforts to make us welcome. Breakfast was great, just what we needed, European style with delicious coffee. They offered us excursions and taxi's but they were not open to negotiation on price and so we haggled in the city with great success. The Riad prices were not extortionate but it's worth shopping around.
If you want to find the madness of the main square and souk then this riad is a tem-minute walk from there - easy to reach but just far enough away to feel like you are out of the main hustle and bustle. That is probably its best feature along with the good night's sleep you will get.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.