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“Thank You” 5 of 5 stars
Review of Riad Lotus Ambre

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Riad Lotus Ambre
5.0 of 5 Hotel   |   22 Fhal Zefriti | Quartier Ksour-Medina, Marrakech, Morocco   |  
Hotel amenities
Ranked #283 of 467 Hotels in Marrakech
Makiivka, Ukraine
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Thank You”
5 of 5 stars Reviewed May 24, 2013

Some time ago my family and I came to your town on vacation and stayed at your hotel. We want to express to you our gratitude for your warm welcome and good service. Our children were very happy and satisfied your Hotel. My husband and I also had a great time and got a lot of positive emotions. Thank you once again for the wonderful time we spent with you. Your staff were so kind to me, I do not know how to thank you. My family really enjoyed your hotel. I will recommend your hotel to my friends. My kids told me that your hotel is the best on planet earth.We want to express to you my gratitude for your warm welcome and good service.Thank you once again for the wonderful time we spent with you. I will recommend your hotel to my friends. Thank You!!!!!!!!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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84 reviews from our community

Traveler rating
    50
    16
    7
    5
    6
See reviews for
8
40
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cork, Ireland
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 8, 2013 via mobile

We had a lovely stay at this beautiful riad. I had been a little concerned by an earlier review but there were no problems. We had the smallest room, Marilyn, but it was a good size for two. The entrance off the 'main' road is a bit dark and unkempt but no worse than any old city I have stayed in across the Arab world. There is security on the alley too. We were escorted to the door when we arrived at night and it felt a bit labyrinthine but had no problem finding our way out alone the following morning. Once in the door there is a beautiful and peaceful courtyard with fountain and flowers. We were settled in and offered food and wine. The chicken tagine was the best we tried anywhere. The staff were friendly and really helpful. Their English was at times a bit idiosyncratic so a few words of French can be helpful. There is a lovely rooftop terrace that we used although we always took breakfast in the courtyard. Breakfast was always excellent with a slightly different selection each day. Generally 2 types of crepe with honey, French bread, pastries, fresh fruit juice and a delicious vanilla yoghurt type of thing. Coffee is the standard but they will do black or mint tea. You will have to ask if you want cold milk otherwise you will get it hot. Watch out for the bevelled mirror edges of the archway into the bathroom in Marilyn. My partner cut his head on them when he stumbled over the velvet curtain that acts as the door. Also drains all over Marrakech smell pretty bad but if you close the drain cover on the shower it won't bother you. Just tap it with your foot to close it and again to open it.

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Munich, Germany
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 19, 2013

We were four people (two couples) which booked two rooms for this hotel (riad) for two nights.
The experience started just at the arrival. Stating that we had booked two rooms the receptionist said we had no booking for this Riad.
After almost one hour waiting finally they manage to contact the manager and apparently there was overbooking for the hotel… cool!
And not only they manage to overbook the hotel, but actually they overbooked both rooms… Super cool!

Since they had no available rooms, they took us to two separe hotels, which were about a 20 minutes walk apart.
The second night we actually manage to stay at this hotel, overall facilities are ok but cleanness is not their top quality for sure, the bed looked has it was previous used and we found a cockroach waving around the room.

Room Tip: Choose another riad!
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tenn
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 31, 2013

I did not stay overnight at this riad turned boutique hotel but visited their hammam. The massage and Turkish bath was a wonderful experience. While being scrubbed, washed, rinsed, lotioned, etc I imagined I was a queen being waited on hand-and-foot. What beautiful surroundings! The cost is quite high, but sometimes one has to splurge. The Lotus sent a driver to pick me up, and I was met by an employee to escort me through the many alleyways in the ancient medina.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rome, Italy
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2012

ood location, great and polite staff and the riad is simply amazing!
The room was fantastic and all in all I can not wait to visit the hotel and the city again.

The inner yard is really nice and the atmosphere is amazing.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eindhoven, The Netherlands
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2012

It was all perfect... we had a fantastic, tasty dinner, with a belly dancing show. Ambiance was relaxing, quiet and sophisticated, service was flawless, and price was not too expensive and definitely worth of the whole experience. They even arranged a birthday gesture for one of our friends who was turning 28, and took care of everything.
Would definitely recommend as a must.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Khouribja, Khouribga, Morocco
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 20, 2012

This was my first ever experience in a true Moroccan Riad, and it was nothing short of incredible. The serene environment, courteous and genuine staff, eclectic and organic decor as well as the proximity to the Medina all blended together to make this one of the greatest lodging experiences in my 29 years of world-wide travel.

The hammam/spa experience prior to check out was also great. I will definitely come back here next time I'm in Marrakech.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Lotus Ambre

Address: 22 Fhal Zefriti | Quartier Ksour-Medina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#117 Luxury Hotel in Marrakech
#120 Spa Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Riad Lotus Ambre 5*
Number of rooms: 5
Official Description (provided by the hotel):
In Marrakech just a stone's throw from Jemaa-El-Fna square and hidden away in one of the most ancient alleyways of the Old City. Whisper its name: Amber. The first of the Lotus Riads. A luxury guesthouse, but also an elegantly decorated palace concealed beneath the hustle and bustle of the city. An original Riad whose welcoming atmosphere and subtle comfort fits in perfectly with our Lotus chain philosophy, always a guarantee of quality and outstanding service. ... more   less 
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Also Known As:
Riad Lotus Ambre Marrakech
Riad Lotus Ambre Hotel Marrakech

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