We are staying in Hotel Dellarosa and one of the highly recommended excursions was to cook a real Moroccan meal. A driver picked us up at our hotel and with the guidance of Annelies of our travelling agency we went to see a special market and ended up in Riad Lotus AMBRE for the cooking experience.
Firstly, we've got the known Thé à la Menthe that tasted very good. Afterwards, the female director had given us a tour in the hotel. I must say, very colourfull and peacefull. Then the Moroccan cook of the Riad had shown us how the make several meals: from starter (3 different starters), maincourse (2 meals) and a very tasty dessert. Everything went smouthly ... After the preparations, we could go to the solarium to relax untill our dinner got served. Very good service and friendly personnel.

Unfortunately, we ate to much but that was because we made everything so delicious :-)

Our rating is 5 stars for this hotel because they are worth it.

the staff here is perfect! always smiling, always available! At the beginning we had some problems with hot water...but they have been very quick to solve the problem. the position of the riad is also kool! just 3 mins walking from the main square jemaa el fnaa.The decor is also nice. Breakfast on the roof was perfect, but again, the best skill of the riad is the service, and ask for a massage if you like it...i had the best massage in Marrakech! Federico

Very friendly personnel and extremely good service. The rooms are very beautiful and we had a royal breakfast. They deserve a good rating.
One (very) weak point: The ladies that massage turned out to be the cleaners and there is no real spa.

We stayed at this Riad by default - we'd booked and had a named suite in one of the other Lotus Riads - but despite that and despite not a word being said to us upon collection from the airport we were driven to this Riad instead. Once there we were made to sit around in a Courtyard with no explanation - whilst we tried without success to explain we were at the wrong Riad. Eventually a Manager arrived and told us that this was it only room available to us - not what we had booked - we'd spent hours researching online - booked a named Suite with a modern decor - we ended up in a horrid dark not modern at all suite - the electrics looked highly dangerous the window was stuck open the only heating was a portable heater plugged in next to the bed the tv was old fashioned - not the flat screen one in the suite we'd booked, the bathroom was awful - plastic bag stuck in the bottom of the drainage cover for the shower - certainly didn't linger around.

Trying to make the best of a very bad job asked about the Hamman told yes it is ready - got into bathrobes - risked the unlit staircase down to reception shown into a room no warmer than a damp shower - said this isn't hot - told no only just turned on - asked why tell us it was ready then? Still trying to make best of a bed job asked can I see the cd library the in room info refers to - told it doesn't exist!

Tried without success to get a Manager to spk to - spoke briefly to one who told us he would come back to us and make it up to us - he did not - he ignored all calls, texts and the all emails to Lotus Group ignored too.

Get the feeling the plush Lotus Riads are there to temp you to book then you get dumped in this place - which believe me is nothing whatsoever like the plush pictures on the other websites - I'd not recommend at all and avoid at all costs.