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“Great welcome, great hospitality, great riad” 5 of 5 stars
Review of Riad Jonan

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Riad Jonan
4.0 of 5 Hotel   |   35 Derb Bzou | Rue de la Kasbah, Marrakech 40000, Morocco   |  
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20% off room rate
Ranked #73 of 460 hotels in Marrakech
Hertfordshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great welcome, great hospitality, great riad”
5 of 5 stars Reviewed April 11, 2013

A perfect place to stay if you want to get the real feel of Marrakech whilst also having a comfortable and peaceful haven from the bustle of the souks. All the staff are wonderful - friendly and helpful. We couldn't have chosen better. Thanks for a wonderful stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Connah's Quay, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2013

It's all been said, as I see, in the Riad's guestbook and here on Trip Advisor: but it's all true! - I'd call it "home from home", but my own home is not so beautiful! The place has everything: location - half a minute down the "derb" [= cul-de-sac alley] and you're on the Rue de la Kasbah main street; peace - quietness outside and tranquility inside; food - excellent breakfast, and the optional evening meals are excellent; decor - beautiful traditional Moroccan. But: above all - the staff! I can't avoid the cliches about friendliness and service; this was hospitality, welcome, 110%.. And they were all fluent in English and French: more than that, I heard them welcome guests in better Spanish and Italian than I have. This Riad made our week's stay in Marrakech a pure pleasure. Book them!

Room Tip: I don't think there's a bad room - we heard no complaints. Half the rooms are ground floor...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2013

The Riad was beautiful, the owners couldn't do enough to help and the staff attentive and really nice... and the food, have the prunes and homemade yoghurt for breakfast divine!! The perfect place to retreat from the absolute craziness that is Marrakech! It has a really central location perfect for exploring the city. We booked through teletext holidays and my only criticism would be that our transfer didn't turn up.. But after that an amazing holiday in a truely unique city.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2013

There may be more luxurious Riads in Marrakech but there can't be one that is more welcoming and friendly with attentive service, delicious breakfasts and helpful information!
We chose to stay in a Riad for an intensified Moroccan experience, large hotels can be very anonymous, and that is what we enjoyed.
Returning to the Riad after many hours exploring the noisy, chaotic, crowded and, at times, verbally exhausting city we were greeted at the door by a welcoming, smiling member of staff who politely enquired if we had enjoyed our day. It really felt like returning home! Inside was an oasis of pools, greenery and Morrocan decor. Our favourite place to unwind was, however, the roof terrace with it's loungers, mosaic tables, arabic tents and a view of the snow clad Atlas mountains, from the top terrace. We also enjoyed excellent breakfasts up here - fresh orange juice, good coffee, pastries, crepes and a choice of mushroom omelette,scrambled eggs, cereals or homemade yoghurt with cinnamon and orange prunes.
Hassan, and his wonderful team, suggested and organised trips for us, to the Ourika valley and an amazing, not to be missed, visit to a nearby Hamman.
From the time of booking I was impressed by the emails that were sent to us. Hassan confirmed our booking and sent information regarding airport collection (we were met promptly at arrivals, by our driver, holding a "Riad Jonan" sign) and their dinner menu in case we needed food on arrival. E mails flowed and I was able to confirm certain room and collection details providing me with the confidence that we were in competent hands.
Our rooms were just the standard ones but were traditionally decorated and provided all that we needed. There was little external noise to disturb our sleep and we were woken by the cockerel's greeting.
We all loved the busy street that leads to the Riad, Rue de Kasbah, with it's friendly stall holders and kebab vendors and, after initial wariness, tried the food on offer and were rewarded with some of the best tasting food of the trip. From then on we were greeted as we passed. This lively street was our favourite location in the whole of Marrakech!
Thank you Hassan, Hassan and Abdou for your smiles and wonderful, caring service.
Do stay here and enjoy the amazing Morrocan hospitality!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 22, 2013

I booked a week at Riad Jonan as part of our honeymoon based on previous tripadvisor reviews and we were not disappointed. Before we arrived I had contacted Hassan via email with an abundance of questions, all of which were responded to immediately. Hassan arranged a taxi to pick us up at the airport which was great. On arrival we were greeted by Abdou who gave us a great map of the area and even better advice on where to go, what to do.
We booked 2 tours through the Riad and Hassan also booked us into a nearby spa for amazing treatments and even though they don't offer this excursion, Hassan organised a cookery lesson for us at a nearby Riad.
Nothing was ever too much trouble and the service from the moment we arrived til the moment we left was better than any 5 star hotel we've stayed in.
The food at the Riad was amazing and very reasonably priced and the roof terrace was very relaxing
We stayed in a superior room which was really nice and comfortable. There was a small amount of street noise but if you're going to opt for a Riad that's what you'll get. It was really only kids playing which wasn't a big deal. The location of Riad Jonan was in my opinion was a great one. The street had some great people and we even got to know some of the street vendors by name! Lots of character and a great buzz.
The staff at Riad Jonan are all amazing and there is a very friendly atmosphere there constantly.

I would highly recommend a stay at Riad Jonan and if we ever go back to Marrakech we will stay here again.

Room Tip: If staying for more than a few days go for bigger room we stayed in Zagora and it was a great room
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

This was our first holiday in 14 years and Hassan 'The King' (Manager) along with his staff Hassan 'Prince' (Dep Manager) Abdou, Said, Kharissa and Henia made it a memorable and enjoyable one.

They were polite and helpful and immaculatly turned out at all times. They were always willing to part with their local knowledge and as a result we had fantastic trips to the Atlas Mountains and Essaouira The Coastal Town. We were also given tips regarding best prices for local goods and taxis etc.

The food at the Riad is excellent and very good value as is the Moroccan wine. We particularly liked the fresh home made yoghurt and massive prunes for breakfast along with pastries and jams/honey.

Marrakech is a bustling place but its all left behind once through the door of this wonderful Riad.

Would definitely stay again.

Thanks again Hassan to you and your brilliant team.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billericay, United Kingdom
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 8, 2013

The Gentlemen running Riad Jonan could not have been more helpful..... Hussain went out of his way when we had issues on flights and cars and in helping us book restaurants.
The main Square leading to the souks is madness... but if u go DONT bother to eat in any of the Restaurants on the Square.... Tourist cannon fodder..... You have to eat in the market!!! Have to .... so many numbers and so much choice... from Fresh cook kebabs to sheep heads!! .. cheap and so tasty.
Beware of the so called Students that wander with u in the Souk.. they are very good at taking u to their favorite shops to spend and then demand money when u re-enter the square...but on the flip side we got lost and we were well looked after by people so freindly and willing to help you back to the main area's.
I digress on the Hotel
Rooms are Rustic and Chic... and so so quiet... the service is FANTASTIC and you are just a short hop to the main sites.. i can not thank hassain and his team enough for making the weekend a great experience...... Try their Moroccon Crepe in the morning its a must!
You have to try Al Fassia Aguedal... BRILLIANT!!!! 12 out of 10.

Room Tip: They are all Good
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Jonan

Also Known As:
Riad Jonan Hotel
Riad Jonan Marrakech
Riad Jonan Hotel Marrakech
Address: 35 Derb Bzou | Rue de la Kasbah, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#30 Luxury Hotel in Marrakech
#48 Family Hotel in Marrakech
#59 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Jonan 4*
Official Description (provided by the hotel):
Riad Jonan is a superb accommodation in the Royal Quarter of the Kasbah in Marrakesh. It offers you the comfort of a modern hotel with ten beautiful en-suite bedrooms with heating and air-conditioning in a sumptuous traditional Moroccan decor. ... more   less 
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