I booked a week at Riad Jonan as part of our honeymoon based on previous tripadvisor reviews and we were not disappointed. Before we arrived I had contacted Hassan via email with an abundance of questions, all of which were responded to immediately. Hassan arranged a taxi to pick us up at the airport which was great. On arrival we were greeted by Abdou who gave us a great map of the area and even better advice on where to go, what to do.
We booked 2 tours through the Riad and Hassan also booked us into a nearby spa for amazing treatments and even though they don't offer this excursion, Hassan organised a cookery lesson for us at a nearby Riad.
Nothing was ever too much trouble and the service from the moment we arrived til the moment we left was better than any 5 star hotel we've stayed in.
The food at the Riad was amazing and very reasonably priced and the roof terrace was very relaxing
We stayed in a superior room which was really nice and comfortable. There was a small amount of street noise but if you're going to opt for a Riad that's what you'll get. It was really only kids playing which wasn't a big deal. The location of Riad Jonan was in my opinion was a great one. The street had some great people and we even got to know some of the street vendors by name! Lots of character and a great buzz.
The staff at Riad Jonan are all amazing and there is a very friendly atmosphere there constantly.
I would highly recommend a stay at Riad Jonan and if we ever go back to Marrakech we will stay here again.